Terry Wynter Auto Service Center

They gave me an appointment right away. Took me in at the scheduled time and did all the work I requested at the quoted price. No extra charges. I am new to the area and they treated me with respect and listened to my needs. I will definitely go to terry for any future repairs.

He is fair and honest. Scheduling to get in is not bad at all, probably the same week that you call.

He's really excellent. I would give him excellent reviews.

They had a real puzzle on their hands and they handled it very well

Excellent. Very honest. Another shop told me I needed new tires. I actually didn't

Based on Angie's List reviews, I took our 2008 Saturn Outlook SUV there this morning, and dropped it off without an appointment. Not knowing what to expect as a first-time customer, I was immediately struck by two things worthy of note - cleanliness and efficiency. While not a huge facility, it is clearly a local favorite and quite busy at times. Still, I was greeted promptly, my concerns were addressed, and I was given a lift home by a friendly employee. The requested brake inspection revealed an internal leak in the master cylinder, something I would not have guessed based on the symptoms. They replaced the master cylinder, bled the brakes and replaced all the fluid, replaced the dry-rotted serpentine belt, performed a major tune-up, and fixed a faulty turn signal lamp. Although they tried to get it all done in one day, I received a follow-up call late in the afternoon to explain their progress and what they hoped to achieve. Being late in the day, it was not feasible to get the vehicle out on the freeway and up to speeds to check the braking system due to the volume of rush hour traffic in the area. It was explained that their brake specialist and mechanic wanted to double-check every aspect of the repairs before returning the vehicle to me, and that was perfectly fine. I had other means of transportation, and it just reinforced all the previous positive reviews I'd read about their honesty and work ethic. I'd much rather that they take their time and "get it right" than try to rush a job out the door to make a buck. Clearly, this establishment values its customers and the quality of their work - that's what keeps folks coming back in the door. I suppose I could have gone across the street to the big Chevy dealership and paid more money, but why bother ? This place has the "feel" of a home-town small business, and the cleanest restroom I've ever seen in an auto repair shop (it didn't reek of poo and grease). A little coffee, free wifi, and a knowledgeable staff put me right at ease, and it didn't take long to realize I'd made a good decision as a consumer. In a world of big corporations, this operation is top shelf. If my first experience is any indicator, they've just earned a long-time customer. Thank you, Terry Wynter, for getting it right. Although I haven't picked up our vehicle yet, I already have confidence in this independent shop. This is a hidden gem worthy of consideration.

Always a great place to do business. Fast, efficient, reasonable, and reliable. Turns out my battery would not hold a charge. Replaced battery. Everyone is friendly and helpful, particularly Ryan who writes the service orders.

i call the evening before and was given a quote for a set of tires & front and rear breaks. i had a 10 o'clock appointment, was taken right on time. busy place but very organized & professional.u can tell they know what they are doing. they checked my car and told me that i didn't need front breaks for at least another year so we only did the rears.whens the last time someone told u u didn't need something that u told them u wanted.repairs were done quickly. i ve been looking for a go to auto repair provider for 2 years now an i found one.highly recommend

ll other service was well done Found click in steering and sent vehicle to Hyundai dealer for warranty repair. This took an extra day but saved $700. I would recommend to anyone.

Terry's staff convinced me that I did not need a repair that I was convinced I needed, saving me about $100.

For years we have used our local Hyundai service department for routine maintenance on our Sonata that was purchased there. We felt we could trust them, but from day one in that service department, the advisors were constantly trying to upsell me on items not needed, probably because I was a female. I resented this very much, yet felt the service department of our dealership was the best place for our vehicle. One one instance, they did an oil change to a vehicle of ours that we ended up driving back to Minnesota and they neglected to screw on the cap after the oil change. We had a complete mess, almost blew the engine, and the car was in the Minnesota shop for weeks after that. That car has never been the same since. Then there was another major issue with the brakes on my Sonata and at that point I gave up on them. I refused to go back and told my husband to take the car there himself. Well, we found out about Terry Wynter's shop from family members. Upon walking in and meeting the staff and Terry himself, they were the nicest people. They also did some favors for my father-in-law just because they wanted to. Nowadays, that's unheard of. I then did some research on them through Angie's List and other sites and found out they're the best shop in the area. Had I know this, I would have been taking my car to them years ago. Although their oil change isn't $19.99, I don't mind paying a little more to have experienced and quality technicians working on my vehicle, a staff that cares for their customers, not being sold services that aren't needed and peace of mind knowing my older car has been serviced by them. If anyone asks where I get my car serviced, I will eagerly tell them to take their vehicle to Terry Wynter. When you find people this good and trustworthy, you wouldn't even think to go anywhere else. Excellent service and a wonderful staff.

These people wrote the book on customer service. I went in yesterday for 4 tires & ac check. I decided to wait for the repairs. After they diagnosed the ac as needing a condenser and as it was getting late, they offered me a free rental car from Enterprise. Free, no hidden charges. I also had them check the brakes which they said were fine. They also did an oil change & checked the alignment which turned out to be ok. Friendly service. They have earned my trust. I will never go anywhere else.

I removed the details of the poor review because the problem has now been resolved. I still recommend that Mr. Wynter, and all repair shops, take care to test drive and double check their repairs to make sure the repair for which they are billing the customer has actually fixed the problem. Thank you Mr. Wynter for fixing my Camry. It drives fine now.

I was extremely pleased with the service I received at Terry Wynter. I called up and was able to have my car looked at and repaired on the same day and at a very reasonable cost. I give this place an A plus!

Estimate of costs for repairs was more than actual cost. They told me what the worse could be and called me as they progressed and kept me updated. I felt they were very honest and fair.

It was a great experience. I found them on Angie's list and all the reviews were positive. They were very professional even to the point of checking with me that my car required synthetic oil, so I wouldn't be surprised by the price. They got us in and out in less than an hour. Everyone there was friendly and professional. I will definitely use them in the future. It is really nice to have a reliable auto mechanic, but these guys are exceptional.

Best customer service in greater Fort Myers!

He's excellent. I asked him a AAA serviceman if he knew a reputable auto repair shop and he gave me that name he said he doesn't try to pad the bill and stuff like that. I have been using him for about a year. Its not a big auto dealership. Its not an auto dealership, this is only a repair shop. You make an appointment and they usually take you right away. They also offer a service if you want to go back to your house and you don't want to wait.

Car would not shift out of park on cold days unless I pumped brake pedal almost to the floor several times. Once shifter engaged, car shifted fine rest of the day. This happened last year when it was cold but was sporadic and I lived with it, needed the car for work. This year I left car overnight at the shop on a very cold day, problem was evident. Terry ordered the part from out of state, had it installed the next day. He also provides transport to and from my home quickly, very important because wheelchair bound son at home, cannot leave him for long. What I appreciate with this company is that Terry talks to me directly about the problem, lists other problems that might be in the future, does not pressure me into doing more than is necessary. He and staff answer all my questions related to the repair. His mechanics have been with him a long time and are very competent. I feel a part of the Wynter family and am greatly comforted at the speed, reliability, competence and honesty evident with each repair, no matter what it is. I have been going to Terry for many years. .

I found that the price for the tires that I bought were comparable to other tire retailers in the area and the service as always was outstanding. My vehicle rides better than it did when I first bought it after having these tires installed, balanced and an alignment completed. It was all done in under an hour and a half which I really appreciate. The staff at Terry Wynter's Auto Service Center are always polite and professional which makes my 20 minute drive to the business worth while.

See above This auto repair is SO excellent its worth the 30 minute drive from my home

In one day, out the next. This on a twenty-seven year old automobile. Amazing!

i had to call AAA because my car would not start , being in a new state and not knowing anybody i relied on my AAA sercvice guy to steer me in the right direction for an auto repair shop. he said they were great and the serviced all of their trucks. When i called to make an appointment the gentleman down there said he would take me right away so i don't have to go all weekend with no car. they were very helpful and kind and did the job right away while i waited i am definitley going back for all of my car repair needs

I had to have brake work done on my company vehicle. I stopped by two other "reputable" auto care companies before stopping by Terry Wynter. Both of the other places wanted to work on both back and front brakes. When I brought the truck in to Terry, it took a little bit because I was a walk-in and it was Friday and they had appointments to fulfill; but, they still took the time to fit me in and as quickly as possible. After the initial drive and inspection I was made aware that I only needed work on the front brakes. I asked about the rear brakes and they took the time to show me the rotors and brake pads and why I didn't need the work on the rear brakes. The front rotors couldn't be turned for vehicle safety reasons, so they replaced the rotors, bearings and pads. The two things that I appreciate most is honesty and care that they give each of their customers. As I sat waiting for the completion of work on my vehicle, I witnessed a few repeat customers come in and the staff struck up conversations with them as if they had been friends for years; which I think speaks volumes on how much they care about their customers and how much the customers trust the work of Terry Wynter Auto Service Center. I will definitely be a repeat customer and will suggest this establishment to anyone that needs any kind of vehicle service!

My car went in the shop at 9 am. The time of my appointment. Everyone was friendly and professional. I was on crutches so Paul asked me if I wanted my car brought to me. He said it would be no problem. I declined since it was a short distance away. I am happy with the service and will return.