Imagine Living In The Homes Of Your Dreams Without Changing Your Address.Tarpon Bay Helped Dozens Achieve Their dream remodel And We Can Help You Too!
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"The glass in one door was inadvertently installed upside down by the manufacturer and would be easily corrected under full warranty. We used all quality Sherwin Williams paint product and applied per the manufacturers recommendations. Regarding “other deficiencies”, we met with the owner on Friday November 16th and agreed on a punch list of items the owner wanted corrected. We scheduled our crews to perform all corrective work on the following Monday, November 19th. Before we started remediation work the owner sent a profanity laden email cancelled our contract and insisted on keeping our final payment and doing the punch items themselves. We offered several times both verbally and in writing to correct any deficiencies. Their assessment of our company for Angie’s List is both puzzling and disappointing. I met with this owner personally during the construction process and they expressed how happy they were with the quality of workmanship. We pride ourselves on quality workmanship and great customer relationships. In over 25 years of business I have never experienced a client become this unprofessional and belligerent."
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