SOUTHERN COMFORT HEATING & AIR CONDITIONING

Description of Work: Installed a 3 ton mobile home packaged A/C &heating unit and replaced the flexible duct between the unit and the building duct work.

Description of Work: Replaced blower motor in air handler

Description of Work: Prompt reliable and professional.

Description of Work: Removed and cleaned each register. Cleaned all air ducts both intake and outflow. Cleaned dryer duct. Cleaned up after they were finished including any debris on floor.

Description of Work: I moved from this particular location in September, 2010 and no longer require A/C service. However, I used Southern Comfort from 1995 until I moved in September, 2010. When I needed service right after I purchased my home in 1995, I called another company who told me I needed to have the A/C completed replaced. A friend recommended Southern Comfort. They told me the A/C was very old and was going be very costly to operate as it was not energy efficient at all. They immediately added they would be able to keep it running well for several years at minimal cost. Since I had just purchased the home, I elected to keep it running for a few years. They serviced it for under $100. During the next year, they serviced it again for less than $75. The following year, I called and told them I thought it might be time to purchase a new one. The owner came to the house, explained in detail the different options I had. He explained what they did and gave me prices. I wish I could remember what the prices were, but I do remember they were substantially less than two other companies I talked to. The installers came to the house the next week to install a new A/C. They were polite, did their job without stopping, they did not smoke and left the area cleaner than it was they when arrived. Just as the owner had promised, the cost on my electric bill was almost cut in half. The new A/C paid for itself in 14 months. There was no hard sell, no "if you don't replace this unit with the one we recommend, we cannot guarantee anything". They did not recommend a yearly inspection, stood behind the warranty quickly when the A/C had a problem with a part. The next 12 years, the A/C had only two issues. One involved a week end. When I called they explained the charges and asked if I would like to wait until Monday. Since I did not want to wait, the service person on call came within two hours. Unfortunately for me, when he got there the A/C worked perfectly. The service man told me he felt bad about charging me overtime when there was nothing he needed to do. So he did a maintenance on the A/C and did not charge for it, only charged for the emergency call out. I have recommended Southern Comfort since they first serviced the old A/C. Everyone I know that has used them has been impressed. I cannot say enough good things about them. Being a widow, it has been difficult knowing who to trust with mechanical things and who is giving me a "story". They are simply one of the best Ft Myers has to offer.

Description of Work: Our A/C was not "kicking in". I called Southern Comfort early in the morning. They called back within the hour and were there before noon. Of course, when they arrived it was working perfectly. However, after checking it over thoroughly, they found nothing wrong and charged us NOTHING. Not even a service call.