Posetek A/C & Appliance Services LLC

They were excellent. They don't hesistate when you call them to send somebody out. With an air conditioner, that's exactly what you are looking for. They're not cheap, it's not a big deal but I guess for some.

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He ran all necessary tests and determined that I needed a new control board. He provided me with the costs and worked with the office to determine when the parts would be available.

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We only wish all contractors in SW Florida responded and behaved like Posetek. The service was marvellous from start to finish. We would not hesitate to use them again or to recommend them to others. Thank you!

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Joe from Posetek came to check our system after we were told it had to be replaced by a local, well known Air Conditioning Service company. The cost quoted by the 'other company' forced us to check other providers, and Postek was recommended to us by the Handyman that has been fixing odd jobs around our newly purchased home. He confirmed the diagnosis of the first Company. We chose to replace the system, and now have a more energy efficient, system. On the day of install, Joe's team arrived with plenty of manpower to do the job quickly, and his team knew exactly what they were doing. They cleaned all of our ducts and did a great job leaving no mess or problems behind. The house even smells better after they were through. We were very glad we chose Posetek, for both price and professionalism. We will also use them to perform annual maintenance on our other house (also in Bonita Springs).

Our dishwasher was acting up. It was under a service contract and contractor contacted Posetek. They did an excellent job and we would use them again. They kept us in the loop while parts were ordered. It did take a while to get the parts but that was Bosch's fault on Posetek. Once they had the parts, they installed them promptly

We needed a part so we don't know the final cost. The service call was within reasonable rsngr

They are very good and I like him a lot. He cleaned out my fireplace and got the pilot light working again. He did not charge me for the fireplace, just the gas grille. They are good people. The price was good. I am going to use him for another job.

Junior and his helper arrived pretty much on time, and I told them what I thought the problem was and left them alone. They did some electrical checks to confirm that power was getting to the diswasher, and that the electronics board was dead, they then took the entire front panel off the unit and pulled the tub out from underneath the counter. In doing so, a bracket clipped the edge of the counter and broke off a 1and quot; by 2and quot; piece of laminate. In addition, the water line came loose. After looking in and around the tub, Junior went back to the electronics board and a short time later told me the thermal fuse was dead. He then jumpered it so the dishwasher would work until he could get a replacement part. He called the office and got a quote of $75 for parts and additional labor. Replacing the tub and tightening the water line took quite a long time. The front panel was then replaced by the helper who got one screw in crooked and several were very loose. I asked him for his screw driver and secured them properly. He then glued the piece of laminate back in place but it also was crooked when he finished. In all, they were here at least 90 minutes. After they left, I called the office and spoke with Sharon, who is the manager. She told me that they would send me a new fuse with a wiring assembly and some touch up paint at no charge so that I could finish making the repairs myself. She also had Joe come out to look at the work and he sanded a sharp edge off the laminate chip. I asked Joe whey Junior had taken the tub out and he told me he was apparently looking for the fuse. The dishwasher is now fixed and the countertop looks okay but not great.

not a good experience.

They come every six months to unclog the burners to make them work again. They take it apart and remount the inside. Prose Tek does a great job, but grill is not any good. They have also repaired other appliances that have been successful jobs as well. They have made several extra trips at no extra charge, which shows that he values his customers.

See above

Mike very nice and professional.

After the work was completed, all burners worked properly

The repairman came in April and said I would be contacted when the part was in which would be 2wks to a month. Three months later with no ice I was not able to find my copy of the bill and I couldn't find their number in the new phone book. My husband started calling every repair service in the book to get a lead on how to contact this company. After numerous calls and no info, we received a call from the company?. They gave me a story that their supplier changed their system and we got dropped from the computer. The repairman who came to fix the ice maker was polite and replaced the icemaker which is now working. The only reason I might use them again is because the repairman told me that if I had another appliance that needed repair, I wouldn't be charged for the service call. I'm not at all sure I would use them again. I never got an explanation of why their phone number is not in the new(since May) phone book nor do I know how they contacted us since none of the companies called admitted to knowing of this company.

Tech was running late due to severe weather, but called before the scheduled time to make sure it would be ok. The tech (who happened to be the owner of the company) reviewed our machine and determined it would be more advantageous to replace the dishwasher. He could have ran up costly repairs and parts, but was up front and honest about our needs. He also gave us tips on other minor issues we had in our new home, some of which had noting to do with appliance repair!!