Polar Bear Air

heating & cooling contractor

About us

We’re dedicated to providing our clients with the very best in installation and service for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems. We take pride in the quality of our work and our commitment to outstanding results. Hi my name is Paul and I am the owner of Polar Bear Air, we are a small family run business who still believes in Honesty is the best policy, your hand shake still means something and my word is my bond, we are very proud of our A+ rating with the Better Business Bureau and we are committed to being Professional and courteous with every customer. At Polar Bear Air we pride ourselves on taking excellent care of our customers because our customers take such good care of us through there repeat business, loyalty and great word of mouth advertising. At Polar Bear Air we appreciate you making us your number 1 air conditioning repair company. Thank You for your time. Paul Abbott Owner.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.9
Showing 26-50 of 263 reviews

Jeff M.
12/2022
5.0
Paul is great ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Markus W.
12/2022
5.0
Great job - very responsive - good consulting - fast and clean work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernice H.
11/2022
5.0
The installers were professional, friendly and very helpful. They explained everything to me, because I know absolutely nothing about HVAC. The owner Paul, I cant say enough kind words about him. Just an amazing guy. Work was done quickly and efficiently and at a reasonable price. They even registered my warranty for me. The kind of service they provide is very rare these days. I would, and will recommend them to everyone I know

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,900

Mary G.
09/2022
5.0
Paul is a down to earth, genuine professional who tells it like it is, and that is so very GOOD and REFRESHING these days. I would hire him again in a heartbeat. I knew exactly what he was going to do after the first visit because he put everything in writing so no surprises. His team was amazing for the install. All very professional and courteous. Can't say enough good about this entire experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,340

Mathew T.
08/2022
5.0
I'm very satisfied with their work and services, highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry M.
07/2022
5.0
Best bang for the buck. Rheem 3 ton and air handler that was the lowest bid. of any bids. All work was done in one day. Bravo

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy N.
07/2022
5.0
Much more reasonably priced than competitors. They are reliable, thorough, respectful, etc. Very pleased with this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tammy F.
07/2022
5.0
Paul and his technicians were a pleasure to work with. They were responsive, honest and reliable. Took the extra time to explain issues with us. Highly recommend and will personally call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

maryann d.
07/2022
5.0
They went above and beyond what you might expect from service technicians. Professional, pleasant, happy doing their job. Just unbelievably caring for 2 octogenarian clients. Canâ t say enough positive comments!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shaun M.
07/2022
0.5
Do not use polar bear air he does not stand behind his work and Does not pull a permit for your ac work I know cause paul got caught by my inspector he ask Paul where his permit was.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Shannon P.
07/2022
5.0
Paul was incredible! So helpful and actionable. We submitted the project at 8 AM on a Sunday and he was at our door by 9:15 the same day. Took the time to educate us on how to prevent similar issues in the future which is SO appreciated as first time homeowners. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samantha S.
07/2022
5.0
Highly recommend Polar Bear Air. They quoted my central A/C install practically and fairly, scheduled the work promptly, and showed up on time for a smooth and professional installation. Many thanks to Paul and team, who answered all my questions and treated our family like neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,360

Anthony G.
04/2022
5.0
Very Professional and on time. work very fast and clean. Installers are very funny and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol B.
04/2022
5.0
Polar Bear Air was the company we decided to go with to install our new A/C system. Paul, the owner, made us very at ease with both him and his company. This why we purchased our A/C system through him. He explained everything to us. He also had the best price and availability of a better, more efficient unit than other suppliers companies were offering us. The system was available, so we had a fast, clean and on time installation. I know we made the best choice by going with Polar Bear Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian K.
04/2022
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

ROBERT M.
03/2022
5.0
Great job, fast and reasonable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,700

Kevin J.
03/2022
4.5
Our house is more comfortable now. They did good work at reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$7,000

Clara M.
01/2022
4.0
Contacted owner at 4 pm on Sunday because heat was not working and it was to be the coldest night of the year. I was informed it was Sunday and to contact him on Monday. I purchased the unit in April of 2021. Apparently the warranty isn't covered on weekends! It is 62 in the house with the oven on!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro

David S.
01/2022
5.0
Great job, great price, very professional. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dean T.
01/2022
5.0
Paul and his team did an excellent level of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave V.
01/2022
5.0
Very timely and professional. Well done. I'd use again and highly recommend Staff were very professional and well trained

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,140

John J.
12/2021
5.0
As with many, I'm a little apprehensive when dealing with A/C contractors. However, after completion of our replacement by Polar Bear Air, I can truthfully say that Paul, of Polar Bear, is a man of his word. He also listens and didn't treat me like just another customer to be taken for whatever extra costs that could be added to the job. Thanks Polar Bear Air!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph N.
12/2021
5.0
This company was great. You call and speak to the owner, Paul. Nobody has to relay information. Paul gives a fair price and a firm handshake and doesnâ t make you wait weeks for service. Heâ s on-site during the install, but his crew doesnâ t need the supervision. They were quiet, clean, and polite. Iâ ll recommend polar bear to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,900

Dorothy B.
10/2021
5.0
Excellent he was neat snd clean and polite and got right down to business! The issue was small and he had the part with him and all was fixed in no time! Also, he charged me much less than I would have though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Sandy G.
10/2021
5.0
Paul was so friendly and I was very comfortable asking him my many questions. His expert knowledge was refreshing. His desire to give a quality product and service was very genuine. He thoroughly explained why he recommended his product. I felt he was a man I could trust. After being ripped of by other companies in the past. I am very pleased with their work, and very happy with my new AC. Looking forward to my electric bill going down because of my new efficient unit. Looking forward to a long relationship with Polar Bear Air and would highly recommend them for your next new AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,050

Contact information

11595 Kelly Road, Fort Myers, FL 33908


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
CAC1821548
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Polar Bear Air accepts the following forms of payment: CreditCard
Yes, Polar Bear Air offers free project estimates.
No, Polar Bear Air does not offer eco-friendly accreditations.
No, Polar Bear Air does not offer a senior discount.
No, Polar Bear Air does not offer emergency services.
Yes, Polar Bear Air offers warranties.

Contact information

11595 Kelly Road, Fort Myers, FL 33908


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day