Polar Bear Air

heating & cooling contractor

About us

We’re dedicated to providing our clients with the very best in installation and service for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems. We take pride in the quality of our work and our commitment to outstanding results. Hi my name is Paul and I am the owner of Polar Bear Air, we are a small family run business who still believes in Honesty is the best policy, your hand shake still means something and my word is my bond, we are very proud of our A+ rating with the Better Business Bureau and we are committed to being Professional and courteous with every customer. At Polar Bear Air we pride ourselves on taking excellent care of our customers because our customers take such good care of us through there repeat business, loyalty and great word of mouth advertising. At Polar Bear Air we appreciate you making us your number 1 air conditioning repair company. Thank You for your time. Paul Abbott Owner.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.9
Showing 126-150 of 263 reviews

Steve L.
02/2020
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Janet H.
02/2020
5.0
Prompt service. Paul explained Product / Service in detail prior to purchase. Very pleased. A neighbor inquired and will be forwarding contact information to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer K.
02/2020
5.0
We were grateful to be referred to Paul (owner) at Polar Bear Air! He scheduled on a Sunday morning (arrived ahead of time!) and explained which unit we needed-he did not try to up-sell us like the other companies. He is very responsive, honest and kind. We were happy with Paul and his install team-Gary and Bill did a great job and cleaned up after install. Paul followed up to make sure we were satisfied. Excellent from initial contact with Paul and during the whole process. We highly recommend Paul owner of Polar Bear Air!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ln C.
02/2020
4.0
Replaced all Duct Work arrived on time and worked consistently to complete the work. Clean neat and professional.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Susan P.
02/2020
5.0
Came the first day of request....gave a great price, explaining the work to be done. Came the following work day. After work was done, was cleaned up. Left the job spotless. Recommend for sure !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

NICK P.
01/2020
5.0
GREAT WORK, EVEN FIXED DAMAGE LEFT BY PAST REPAIR MEN ON OLD UNIT THAT WAS REPLACED. NO CHARGE ! OTHER REPAIR AC COMPANY SAID THAT IS YOUR RESPONSIBILITY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,600

Ellen B.
12/2019
5.0
The goal of Polar Bear owner, Paul, is customer satisfaction and I am totally pleased with my new a/c system. It is so refreshing to deal with a company practicing integrity in all aspects of their business. Gary did a quick and efficient installation, Kudos to Paul and Gary! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherrie T.
12/2019
5.0
Paul the owner of Polar Bear Air was wonderful to work with! I would highly recommend his service to any one needed home A/C or Heat work. He is reliable and will Not load you up with unnecessary "repairs". Definitely will be on my permanent 'to call' list from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay K.
12/2019
5.0
Hire these guys they are GREAT. Had other quotes and they said that my unit was no longer available and they would have to cut holes in my garage ceiling to make the new unit fit.Paul and Gary came and installed my new unit in the existing holes and it is a more economical unit and they did it for Hundreds of dollars cheaper than the other quotes. THANK YOU POLAR BEAR AIR for a Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug B.
11/2019
5.0
A++++, 5 Stars. Paul, Gary, and Bill were great to work with. Quality work, completed exactly what was expected, very reasonably priced, would hire them again in a second.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jess T.
11/2019
5.0
Paul is an excellent technician. Got the job done. Air conditioning is now working perfectly. He knew what he was doing. Polar Bear Air is my new go to AC SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen M.
11/2019
5.0
I liked this company - they came in with the best price and did the work very professionally. I work so my sons (18 & 19) had to do most of the work on this and it is because Mr. Paul treated them so respectfully and professionally that I hired them. They did great work and had the unit in the day they said they would and left everything clean and neat. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Chris K.
11/2019
5.0
Paul the owner is a great guy the employees are great I have nothing but great things to say about this company. Very professional and did great clean work! Will be using them again for another property

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy P.
11/2019
5.0
Paul and his Teen were very professional. They were very neat and courteous! I would recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy Davis D.
11/2019
5.0
From my initial contact with Paul to the installation with Gary and Bill - an overall great experience. Very professional and informational, breath of fresh air working with up front and honest individuals. Their attention to detail and ensuring I was happy every step of the way is something other vendors could take note of. Fabulous people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,600

Bill E.
11/2019
5.0
Paul the owner was great. Very professional & great work at a fair price. You can t ask for anything more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan F.
10/2019
5.0
Paul was quick, professional, and honest. Living several states away I had an issue with my rental properties ac. Paul arrived on time(actually a little earlier then expected!) He told me exactly what was wrong and what he did to fix the issue. Paul didn’t take advantage of the fact that I was not there to verify. I would hire Polar Bear Air again no question!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald C.
10/2019
5.0
Very professional & they did a good job I would definitely recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay K.
10/2019
5.0
I dealt with Paul A., the actual owner. I was impressed with every aspect of service we received. From pricing to install,Paul delivered everything that was promised. I Greatly appreciate that Paul is a man of his word. I don’t know many contractors that I can say that about. !! Jay - Estero, Fl

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken S.
10/2019
5.0
Great service and quick to get the job completed. There was one follow up item that I asked about and it was addressed the next day to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry K.
10/2019
5.0
On time, on budget, great work ethic. I would recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cyndee V.
09/2019
5.0
Exceptional!!! I posted a review for Paul and Polar Bear Air when I needed an AC repair last year (5 stars all the way)... Called Paul last Friday morning as I knew it was time to look at options for replacing my aging AC unit. Paul was able to come to my home that same day and walk me through what he recommend for a replacement. The quote was exactly what I anticipated for replacement and he scheduled the work for the following Wednesday!!! On Wednesday the work was completed in exactly the time estimated and the gentlemen completing the installation were equally as kind and professional as Paul and my new AC is AMAZING!!! I HIGHLY recommend Paul & Polar Bear Air - professional, ethical and efficient!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea G.
09/2019
5.0
Professional, quick and efficient, Polar Bear Air gave us the best price for a top quality product and installation was timely. We are thrilled!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Natalie L.
09/2019
5.0
This is a great company!.. I highly recommend them..Paul is very knowledgeable and will not try to sell you things you do not need which being a single female trying to fix a broken air unit and having no idea what to do was very comforting! Billy and Gary who put in my new unit were very professional and helpful with my situation because my old unit leaked into my kitchen and the ceiling fell out!!!.. they helped me ; patch it up until I could get it fixed which I would not have known what to do so if you are having issues with your air I highly suggest you call Polar Bear Air because they will not take advantage of you and will go above what is needed to make sure you are comfortable in your home!!..Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11595 Kelly Road, Fort Myers, FL 33908


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
CAC1821548
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Polar Bear Air accepts the following forms of payment: CreditCard
Yes, Polar Bear Air offers free project estimates.
No, Polar Bear Air does not offer eco-friendly accreditations.
No, Polar Bear Air does not offer a senior discount.
No, Polar Bear Air does not offer emergency services.
Yes, Polar Bear Air offers warranties.

Contact information

11595 Kelly Road, Fort Myers, FL 33908


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day