Mr. & Mrs. Restore

Better than expected Amazing work

Excellent service and company. I highly recommend. Clear communication, friendly, fair price and they did a great job!

very responsive . were there on time . very professional. Did what they said they would do and on time.

Very good, thorough, and polite

Costs may be covered under your insurance policy. Not all mold companies will explain this.

The writer did this quickly based on the points I noted: Our condo had a major shower pan leak and we had no idea how to navigate through the whole insurance process. We were referred to Mr and Mrs Restore by a friend and am so thankful for that! They spent the time needed to educate my husband and I fully on the whole process. They worked with our insurance company and were so polite and flexible throughout that it made the whole situation much less stressful than we expected. We thought we would have to move out while the mold cleanup was happening but they worked in a way that we could still stay in the house. Their crew was super clean and efficient. The customer care from this company is amazing and I will definitely be recommending them to everyone and anyone!

Very nice and helpful. I would use again.

Great to work with

Great friendly staff. Kept you updated with everything that was going on, I appreciated that.

Excellent customer service and very reasonable price. Overall I am very happy.

Our water heater exploded and I needed help quickly. Additionally I was in the middle of testing for an exam to start a new job and really needed someone to support me. Mr and Mrs Restore took care of everything and I had peace of mind to finish my exam. I was really lucky to work with them. I worked with Shane and Evelyn. They inspected the house and started immediately with the drying process, recommended an excellent plumber and checked the home for mold and worked with the insurance. They kept me informed about their process and they checked the house daily to measure the drying progress. I hope I dont have another water heater explosion, but if I had any issue with my house, water, mold, fire etc. I would immediately call them or recommenend them to all my friends.

Courtney Shawn and the techs frank and Doug were all outstanding.. they were meticulous in the cleanup if fireplace soot. The ceilings floors walls and furniture were sanitized and cleaned to perfection. Iâ ve never seen this kind of dedication to detail. I would recommend Mr and Mrs Restore to anyone needing a restoration project.

They treated us like family.

There was still mold on vents and electrical outlets. Many items were damaged or missing. I had them come back twice to remove the mold and still found mold after they left. Primer on furniture and lamp shades also on my computer. Many of the clothes that were removed for cleaning had to be discarded. Things that should have been dry cleaned were washed, wool suits, wool slacks and a number of sports jackets. Many items were never found and no explanation. Punched a hole in my window screen and broke a counter stool and and left it for me to discover. They did repair the counter stool. I would not hire them again.

For a worried homeowner suffering from water damage and mold, Mr. and Mrs. Restore took over and handled everything. They are knowledgeable, professional and top-notch on follow up as well as restoration performed. Both Evelyn Bustamante and Courtney constantly visited the site during the job. All of the crew were trustworthy and reliable. I am more than satisfied and recommend them to everyone in need.

They kept us well informed with the project. All aspects were organized and professionally completed

Fantastic job...Nice people, clean and eficent. Did a great job. Problem solved.

Everyone on their team has been extremely polite and easy to work with. They are always on time when they make an appointment. I would hire them and again and I have already recommended them to others in the neighborhood.

Joey and Jose were great!

Great Service!

Professional, quick response, and they worked with my insurance directly.

A Bit high in price - they were nice

No comment.

can't rate for VALUE OF MONEY, since the job is NOT finished at the time, but so far so good.

Evelyn and Andrea were so great! Very knowledgeable and efficient! We would reccomend them to anybody everytime!!