Do you need New Windows and Doors? Glass Replacement? Service or Repair? McGregor Glass & Mirror is Your Neighborhood Full Service Glass Shop. Our family has been in the Glass Business, right here in Fort Myers, since 1926. Let us help you with your New Windows and Doors, Custom Shower Enclosures, Custom Mirrors, Glass Furniture Tops, Storefront Windows and Doors, Marine Glass, Impact Glass, Tempered Glass, Decorative Glass and more!
Business highlights
13 years of trusted experience
Services we offer
WE SPECIALIZE IN FULL SERVICE GLASS REPAIRS/ INSTALL, CUSTOM GLASS & TABLE TOPS, MARINE GLASS, PLEXIGLASS & LEXAN, MIRRORS, HURRICANE WINDOWS, SHOWER DOORS, STORE FRONTS AND MUCH MUCH MORE!!!
egress windows, glass repair, replacement windows, home remodeling
+ 2 more
So professional and helpful. Very fair pricing. Honest. highly recommend.
Description of Work: Shower Doors & windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah H.
10/2022
1.0
glass repair
+ -1 more
Lauren Lessey - apparently the owners wife, told us that she is currently living in Armageddon after Hurricane Ian in response to why a quote that was not prepared. As a post catastrophe restoration company as well, we understand what this area is going through as ourselves and our crews have been there since the day after the storm. Not only was she incredibly rude, she hung up on us multiple times. She even offered to email us our quote after never giving her an email address. Not to mention that while her office staff explained they are not concerned with our commercial project because they are fixing "gaping holes in people's houses", they don't even realize that the people they are speaking to have family and loved ones who lost everything in that storm. It is okay to tell us to wait, it is not okay to be unprofessional and rude. Not to mention the reviews speak for themselves.
Description of Work: Commercial Glass Replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from McGregor Glass & Mirror Inc.
Ms. [Member Name Removed], You and [Member Name Removed] called my office with an attitude, because no one called you when they were onsite at a job for a damaged jewelry case. The quote was not prepared because less than 24 hours had passed since the site visit. The only thing "apparent" is that you have no idea what is happening over here, in the aftermath of Hurricane Ian, and that you have way too much time on your hands to spend writing bad reviews over something so insignificant. Hundreds of people died. Everytime it rains, another million dollars in damages occurs to people's homes and businesses. We are working 14 hour days, 7 days a week. Our personal home was flooded to the extent that we had to move our family of 6 with no notice. I will freely admit that my reaction to your tone was unprofessional. But your attempts to smear my company on the internet because you got your feelings hurt, are petty and look very bad for the company you work for, [Member Info Removed]. I have reached out to your boss, and his family, who I already do work for in SWFL. This type of childish behavior is exactly why I tell customers regularly, that you can't believe everything you read. People write bad reviews for all types of reasons, that usually have nothing to do with the company's actual work. McGregor Glass, and the Lessey Family have a very long standing reputation of quality honest work in our territory. That is why we are the preferred vendor of most of the local governments here. Should anyone have questions about McGregor Glass & Mirror Inc please feel free to call me at our office 239-561-3284. I would be more than happy to discuss any feelings of uneasiness or mistrust due to reviews written by little girls with hurt feelings. Sincerely, Lauren Horwitz Lessey Co-Owner (and Actual Wife) McGregor Glass & Mirror Inc.
Bernice T.
06/2021
1.0
egress windows
+ -1 more
DO NOT USE THIS COMPANY. NICE PRODUCT TERRIBLE SERVICE. There was no porblem at first. The glass door and enclosure came and installed. It look beautiful. However, I noticed two small chips on a small glass panal. I called and emailed about the issue. After several attempts they responded and said they would replace the glass. Three weeks later, there still was no response or communication. This process began in March 2021 and it is now the end of June. Finally, after waiting three month the panal arrived. It too was scratched and had to be replaced. I waited two weeks for a response and called the company. Again, it took several attemps to get to them because they do not call back. I called today, June 21 and once again expressed my dissatisfaction and asked for some reslove. I did not shout but I was firm. Apparently, the staff member had just gotten to work and did not want a problem so early. She put me through to a man. I explained the problem again and he began to shout that I was not to speak to his staff with disrespect. I said I was not disrespectful nor loud nor nasty. I spoke in a calm manner. At that point he told me to go F>>k myself. That's right. He said those exact words. I am now on my way to small claims court.
Description of Work: show inclosure
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$950
Virginia W.
11/2017
5.0
glass repair, security windows
+ 0 more
GREAT! Nice installation job, very professional, neat, clean, and pleasant to work with. The mirror is perfect.....
Description of Work: The bathroom mirror we ordered came in quickly and was installed for us by 2 very nice gentlemen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McGregor Glass & Mirror Inc.
Thank you so much for taking the time to review us! We appreciate your business.
Vin F.
05/2016
3.0
glass repair, security windows
+ 0 more
unknown
Description of Work: They created a glass enclosure for our shower. |1) Office manager assumes the customer understands the glass business and does not always explain all aspects of the transaction in layman terms. If you use this company ask questions and get details with every detail in writing. |2) When they say that it will take "an extended time" to get the glass pieces from the glass company they mean 2-3 weeks or more. They now have an disclaimer on their invoice that explains that but didn't when we started working with them. |3) With the first installation the glass enclosure had 1 inch gaps between the door and the other pieces. Pieces of glass were jigsawed into place and fitting was poor. |4) I went to them with photos after the initial installation and they eventually sent out their "lead installer" who evaluated the first installation and said that to make it right they would have to redo the entire job. He remeasured the job and a few weeks later, when the new glass came in, they pulled the first installation out and completely redid the job. | |We are very happy with the professionalism and quality of work of the "lead installer" team. If their office manager and the team who measured and installed the first attempt would take lessons from them this job would have been done right the first time and would probably receive an "A". The final results of the second installation was excellent and all pieces fit perfectly. However, it took over two months from the day the job was first measured until they finished the last, correct, installation.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,700
Robert L.
12/2015
4.0
glass repair, replacement windows, home remodeling, security windows
+ 2 more
Price is very reasonable and the people are very nice. However Theither office is unorganized. Consequently, teyes do not ask the customer proper questions to insure the mirror is ready to be installed. Then they ordered the wrong glass for the door. So it took along time to get the job completed.install was wonderful and very professional.
Description of Work: Bathroom mirror and sliding shower door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Joseph L.
06/2013
5.0
security windows
+ -1 more
Came in at half the price of the 6 other glass stores that I got an estimate from. Quick, courteous and professional service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows - Safety & Security Film,
Kitchen and Bath Remodeling,
Windows,
Egress Windows,
Sunrooms and Patio Enclosures,
Boats,
Screen repair,
General Remodeling
FAQ
McGregor Glass & Mirror Inc. is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
McGregor Glass & Mirror Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, McGregor Glass & Mirror Inc. offers free project estimates.
No, McGregor Glass & Mirror Inc. does not offer eco-friendly accreditations.
No, McGregor Glass & Mirror Inc. does not offer a senior discount.
No, McGregor Glass & Mirror Inc. does not offer emergency services.
No, McGregor Glass & Mirror Inc. does not offer warranties.
McGregor Glass & Mirror Inc. offers the following services: WE SPECIALIZE IN FULL SERVICE GLASS REPAIRS/ INSTALL, CUSTOM GLASS & TABLE TOPS, MARINE GLASS, PLEXIGLASS & LEXAN, MIRRORS, HURRICANE WINDOWS, SHOWER DOORS, STORE FRONTS AND MUCH MUCH MORE!!!