Expert Security Services specializes in security systems and video surveillance. Serving Ft Myers area and Naples since 2001. Contact us for a free estimate, 239-437-3980. We service existing equipment, and we will be happy to meet you at your convenience to talk about your security needs.
Prompt and courteous response to call and a job well done.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Delores L.
06/2016
5.0
WE had the most efficient, professional man to come to our home and change our security pads. This company should be proud to have an employee such as Rick to represent their company. Would never think of hiring anyone else after the nice job we received this time. Delores
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Jacques G.
05/2016
5.0
They did a great job! They are quick and neat
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jim b.
05/2016
5.0
Arrived promptly on time and repaired the contacts in one of my zones
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Norma W.
05/2016
5.0
good work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harold k.
04/2016
4.0
he showed on time and gave me some insight as to why i had a false alarm.
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
4.0
Yes, I recommend this pro
Erik B.
03/2016
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew S.
03/2016
5.0
Fantastic.....Jay arrived promptly at the set time, quickly assessed our needs, was very professional and provided us a quote by email several hours later. Jason the installer arrived several days later, completed the installation in record time. He was neat clean and a pleasure to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
03/2016
2.5
Paid $90 for the first visit. Didn't have replacement part so came back the next day with $100 replacement part and was charged another $90 for that visit as well. Plus $25 for a new battery made the total over $300. Did a good job but charged twice too much!
Rating Category
Rating out of 5
quality
4.0
value
0.5
responsiveness
3.0
Yes, I recommend this pro
Vern M.
02/2016
4.0
he helped me over the phone with no charge
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
HARRY S.
01/2016
5.0
The Installer has very good Customer Service quality. He was very detailed of the work they were going to do. A+
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
James C.
11/2015
4.0
Done a good job
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
3.5
Yes, I recommend this pro
Lou S.
09/2015
5.0
Leading up to the installation, the installing came to the house to understand exactly what I was looking for in camera placement and to make sure they understood the complexity of the job. On installation day Jason arrived on time, finished the job quickly and with quality, and made sure I understood the system. Jason also tested the system and made final adjustments to ensure proper operation. 2 days following installation I got a followup call to ensure all was working well. An excellent company.....
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra L.
09/2015
5.0
They called to tell me they were running late, which I appreciated them letting me know. Got my system up and running in no time! I would recommend this company.....great service, friendly and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kaj J.
08/2015
5.0
Great service, prompt response, and provided what I needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Larry A.
07/2015
5.0
No issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cathy D.
05/2015
5.0
The team from Expert Security Services was excellent with the information they provided about the security cameras. The installation went smoothing and both installers were friendly and professional. I would hire them again if I had another need for a security service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anna B.
04/2015
5.0
We were very happy with the company and their technicians. They were very helpful and patient with us showing how to operate the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary R.
04/2015
4.0
Reasonable and prompt
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ann D.
03/2015
4.5
We had a simple fix. I pointed out where I thought the problem was and I was correct. He fixed the problem and did not try to sell me on something else or extend time. I would call them again.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Barbara H.
02/2015
5.0
Excellent company! Did a great job at the price quoted would not call anyone else if I have any alarm issues. Thank you!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roy N.
02/2015
4.0
They were expensive
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Monica H.
02/2015
5.0
The installer, Jayson is very professional. A delight to work with
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jack K.
01/2015
5.0
Great to work with. Install tech was very knowledgeable and went out of his way to help us get set up with our smart phones and learn how to operate the system. Best overall value around
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
jim m.
01/2015
1.0
Man seem knowledgable but toke over an hour trying to get code in. He was going to come back when I called to get him back I was tokd by one of the other guys that I needed a new pad and it would cost 299.00 I already paid hi for the first call and he wasn't able to fix it. All the contacts worked but he couldn't get code in. I called some else and they came and put code in in 5 minutes, So I wouldn't recommend Expert Security--seems to be rip off.
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Service Categories
alarm system
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Expert Security Services accepts the following forms of payment: CreditCard