Erickson’s Drying Systems is a full service water, fire, and mold damage services company. We handle all aspects of water and mold damage from first emergency response to personal item recovery and dealing with your insurance company. In addition to major disasters, such as hurricanes, tornadoes, fires, and storm flooding, we also handle trauma and biohazard clean up, as well as carpet & tile cleaning. What's more, we are a full service re-construction contractor. We provide certified mold inspections and full service mold remediation. Owners Kenny and Christine Erickson have over 25 years experience serving Fort Myers, Tampa, Naples and all of SW Florida. Erickson’s as a company strives to meet the needs of customers through offering a wide variety of services, state-of-the-art technologies, and the highest level of customer service. As a family owned company, we have a vested interest in exceeding our customer’s highest expectations for quality and service. Please consider Erickson's Drying Systems for your catastrophe solutions response. Where who you call makes a difference! Additional email - info@ericksonsdrying.com
Description of Work: I hade a water damage in my Condo. I have to call 2 times to have an appointment with someone. Finally someone came to see the damage. He spent 10 minutes. No business card with him, he took pictures and he's gone. After 1 week and many email, text and phone call, I didn't receive any return call. Everytime, I have called, we told me « don't worry, we take in charge your file.... » but I didn't have any news. Finally, I asked to close my file and I called and other company, that is professionnsal and respectful. With this story, I lost 1 week waiting and for me that was important, because I flew from Canada specially to settle my file with Ericksons Drying system in Fort Myers. My apologies for my English mistakes because this is not my first language.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ericksons Drying Systems
We appreciate you taking the time to reach out with your review details. On Thurs., July 20th, I had the pleasure of speaking with you direct. As I recall, the work you called us in regards to was reconstruction/repair work after water damage from a leak in a [Member Information Removed] above your condo. You had spoken with one of our representatives prior to returning from Canada to visit, and I completely understand your urgency to meet with a rep. Within the same day I took your call, on Thurs., July 20th, we sent out a project estimator to assess your needs. Rest assured I will be following up internally to receive a full update on what transpired to lead to your dissatisfaction with the representative that was sent out to your site. In gratitude we remain. ++ SPECIAL UPDATE: After internal follow-up today with the representative who was sent to meet with you on 7/20, we understand that your adjuster's summary for repair work was provided, and there were some questions related to microbial growth/discoloration in the bathroom. The process for our project estimator in situations like this, which is to review the already provided adjuster's summary in addition to referencing the walk through imagery and notes, should typically take 2-3 business days for turn-around to our customers. Unfortunately, in this case, the urgency you had expressed in hearing word back didn't meet expectations. We did not respond back with follow-up until the 4th business day after meeting with you, which was on Tuesday, 7/25. On the 6th business day, 7/27, while we were hopeful to share with you what our assessment results were, the opportunity to provide you with follow through was not possible because we understand that you wanted to move on with another company. Thank you for this opportunity to hear/read your important feedback. In future, we will pursue responses within the 3 day business turn-around time through special calendar appointment reminders to ensure expeditious follow through. As stated in my voice mail earlier, I am here to listen, and help both the customer's feel heard and satisfied with the communication follow through, as well as quality of work accomplished. Please call me (Raquel at 239-277-7744) for any further questions or feedback.
scott W.
03/2017
5.0
carpet cleaners
+ -1 more
Professional service by Ericksons
Description of Work: After a water leak, we required service to prevent mold and or damage.. -Initial clean up of water -3 days of drying out with fans and de-humidifiers -disinfect/deodorize carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ericksons Drying Systems
It is always a pleasure to see/reflect on positive reviews like this Angieslist.com member. This member happens to work with a nonprofit agency dedicated to leading environmental advocacy in [Redacted]. We are sensitive to our customer's needs and appreciate their faith in us.
Paula G.
03/2017
5.0
air duct cleaning
+ -1 more
It went extremely well. We would definitely hire Erickson drying systems in the future if we required their services period we couldn't have been more happy with their service and professionalism. They were terrific.
Description of Work: We were referred to Erickson drying systems because an air conditioning company told us we had an extreme mold issue in our AC unit. The 'other' a/c company used a scare tactic to try to upsell us $6,000 worth of products and services regarding the suspected mold issue. We were referred to Erickson and their service was prompt and professional. Kenny Erickson and his wife Christine, both came out and did an extensive investigation into our problem. they put our minds at ease and told us that there was no mold or leak and all that was needed was a reputable and air conditioning company to come out to evaluate the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ericksons Drying Systems
Glad we could be of assistance to this Angieslist.com member! This particular customer was one the owners visited on a Saturday, and we were delighted to stay in touch with her throughout the process to resolve her issues. Thank you for taking the time to post the review!
Mark S.
02/2017
5.0
A very Professional company and everything went very smoothly form start to finish!. Use this company!!
Description of Work: Unfortunately, in October 2016 I experienced a water leak when my toilet supply line busted resulting in the flooding of my bathroom and three adjoining rooms. Upon finding the flooding, I immediately called Erickson's Drying Systems of Fort Myers, Florida. They immediately dispatch their workers to my home, arriving in less than one hour. They removed the water, baseboard and some of the damaged wood flooring. They then set up multiple fans and dehumidifiers to dry out the entire area. The equipment was on site for 3-4 days. Because of their quick response, I did not have to replace any drywall. Their staff removed all the baseboard and cleaned the entire area after removing their equipment. Everyone from the administrative to the workers were a pleasure to deal with. They explained everything throughout the process. I would not hesitate to contact them if I ever have to deal with this type of event in the future, and would highly recommend them to others. Mark Sweet Fort Myers, Florida
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Ericksons Drying Systems
So grateful for the opportunity to meet this customer! He visited our offices and brightened our day. Water damage mitigation work and follow-up is often fraught with many days worth of phone calls, meetings with insurance adjusters, and constant communications; this customer was a real joy to connect with.
Carolann S.
01/2017
5.0
carpet cleaners
+ -1 more
I honestly do not know what we would do without Erickson's. They truly have been a lifesaver. I manage a large apartment community and whenever I have an issue they are quick to respond, educate us on how things work and why they use certain products and how and why they suggest the amount of equipment and time to use the equipment for, yet always allow us to make the decision. For my carpet cleans ,Cedrick (the main technician that comes to my property) goes above and beyond to ensure any stains come out and will communicate with me if he notices something we may have missed. My last minute requests have always been accommodated, although I know this can be difficult. Overall, Erickson's have proven themselves to me and I have come to appreciate the phrase "you pay for what you get" because they truly are great. Their prices are very reasonable and in some circumstances (depending on the service you are asking for because they offer many services) they may be higher than another company; however, I would rather pay a few extra bucks to get the quality work they provide.
Description of Work: Wet vac for sewer back up and or leaks, humidity control, Carpet cleaning and mold remediation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ericksons Drying Systems
We have been providing this Angieslist.com customer with services for a number of years, and relationship has meant everything! Truly, whether it's carpet cleaning, or water/mold damage mitigation, we are happy to support her needs and the needs of others.
Beverly D.
12/2016
1.0
home remodeling
+ -1 more
AWFUL! We made the mistake of signing w/ Erickson's to do the repair of the area. After months of haggling with the insurer the work was final begun to repair and replace the damaged areas late spring 2016. Erickson's wanted 50% of the amt. the insurer would pay which I paid directly to them. Then we had out of pocket costs for plumber (supposed to be part of contract $), electrician (supposed to be part of contract $), carpenter (supposed to be part of the contract $) and I purchased the cabinetry direct for a far lesser price than I was quoted from Erickson's. My only up grade in materials was corrian counters for the bath & efficiency galley. Sight modification of the location new hot water heater to galley instead of bath area which was only on the other side of wall to previous location. I wanted a specific HWH because of its size but the plumber decided a needed bigger unit which through off the sizing on the ordered cabinetry so I had to hire a carpenter to alter the newly purchased cabinet(s) to fit the HWH. The electrician was putting outlets other than where indicated and I had to have them back to put them where they were supposed to be. It took forever to install the vinyl flooring when it could have been installed after the painting. The project was finally in the final stages by August 2016 when their workers tore the flooring in the galley. My final walk through I had about 10 things that were still unfinished or damaged. I asked for final bill and didn't see that until October 2016 to which I needed a full accounting of very material and labor costs. They were demanding payment on the balance. I had the insurance check which I delivered to them asking that they refund my initial deposit which had been part of the insurance check with the payment in full. to this date haven't received the refund check or my Waiver of Lien document. HUGE mistake using this contractor! HUGE!
Description of Work: Our studio apt (that was a remodel from original garage in 1980) was flooded by water heater the day before Thanksgiving 2015. We had worked with Erickson's in the past with rental property. They were very quick to response to the initial call and with the drying of the area of approximately 400 ft. The Problems ensued when we began the repairs to the area which had been floored 4 inches taking out the wall board, as the base cabinets, flooring for the front section and the bathroom.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$12,000
Response from Ericksons Drying Systems
It was extremely generous of you to share your experience with us, the good, the bad, and the warm family stories after the work was finalized, and some time passed. Erickson's Drying Systems has been serving our area for more than 24 years, helping dozens of customers a week, and we strive to create the best available water, mold, and fire damage remediation, as well as biohazard, construction, and carpet/tile cleaning services. While we do make mistakes, we know that who you call makes a difference, and we sincerely hope that in the future we will have the opportunity to earn your business. We continue working very hard with the team to ensure we improve our services so that we do not repeat poor experiences like the one you described. For your honesty, and transparency, we are immensely grateful.
Chelsey S.
05/2016
4.0
They did good work. I feel like we were overcharged. I feel like there are more inexpensive people out there. The workers were good.
Description of Work: They did all over drying of a minor flood that we had.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Marcial I.
11/2015
1.0
This company did not resolve an issue we an with our invoice after repeated emails and phone calls for the owner to contact us we feel we were overcharged for services that were not provided. They also offered us a discount to give them a good review on Angie's list.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
Yes, I recommend this pro
$6,000
Oretia C.
05/2015
5.0
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Valerie G.
02/2015
2.0
The provider did not do under the beds, they were high pressure in trying to get us to sign alarge contract. I was told my the service man that I would have the dryer for 24 hours. He came 6 hours early to pick up the equipment. When I asked if he would credit the time that I did not have the equipment, he said yes. After receiving the bill we called about getting a credit issued, next thing I received was a notice that a lein would be filed against us if bill was not paid in full.
Description of Work: vacuum water up
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$600
Deborah C.
06/2014
5.0
Excellent on time and excellent person ele
Description of Work: Assess water damage and remarkable photos . Clear analysis of cost
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carol H.
05/2014
1.0
air duct cleaning
+ -1 more
These people are unethical and corrupt. They cleaned the mold in our unit but left items from the unit outside on the porch during the time the mold was cleaned up. While the items were still outside, they tested the air for mold, and then returned the moldy items to the unit. This was designed to trick the mold report into a clean test. They then re-cleaned the unit, and this time they taped off the ductwork to the HVAC system, and disconnected the HVAC so that it was not running during the second mold test. (It is impossible to test the air for mold when the A/C is not running because some mold lives in the ductwork). They damaged (ruined) a $4,000 glass table and refused to pay for it.
Description of Work: Mold remediation services in Naples Condo
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
$15,000
Response from Ericksons Drying Systems
Here are the facts of this job. Job Cost was $ 7,533.46 Not $ 15,000 This unit sat vacant for several months, an extended period of time. The HVAC system was not running. The unit was affected by Black Water/Sewage damage. You can tell by reviewing the pictures and seeing the drywall that was recently replaced. There were other contractors within this home prior to Erickson’s arrival. We were hired by the Seller of the property. When initially we walked the job, we were told that All Contents that are within the home are to be left in the home, including the doors. Any items that had tape on them must be left inside the unit. We were only hired to clean the structure of the unit. We were not hired to clean any of the contents. They were put on the lanai, because of 2 reasons, 1, we were not hired to clean them, and they could not be in there during the cleaning process and clearance test. We did however clean each and every door. At NO time did Erickson’s Drying Systems ever disconnect the HVAC system. We taped off the duct work because the ducts were cleaned within the unit. After cleaning, we always cover them so there is no cross contamination during the cleaning process of the home. This is standard in a mold remediation cleaning job. The previous air testing that was performed did not have the HVAC system on. As well as the plenum to the AC was opened. This drew outside air into the unit that was from the common area’s. The only reason why Erickson’s returned the items back within the home, was solely to help the buyers so they did not have to bring them back themselves. We should not have brought them back into the home; we should have left them on the lanai. After speaking with the Buyer, and hearing her issues, I offered to do several things to rectify the problem. We discarded all wicker furniture – At No Cost We discarded all doors – At No Cost We set up several Negative Air Machines, and let them run for 3-4 days – At No Cost We went up and beyond trying to help the buyer of the unit. I also offered her a free duct clean including air scrubbers after she was done remodeling her home. We were told the new buyers were putting in a new kitchen, flooring, etc. which would create a lot of dust. I did this because I did not want the buyer to have a bad experience. I was told this was a nice thing to do. And was thanked! As for the glass table, upon arrival to the unit, and inspecting the unit, Erickson’s uncovered the plastic that was covering the glass and came across the chip in the table. We took photographs to document before Erickson’s even started our job this is what was found. The pictures of the glass chip are below. The time stamp of the picture which is 2/25/2014 10:10 am. Is the day before we started cleaning. We did not start our job at that point. This was there previously. This is the first time I am hearing about the value of this piece of glass. However, I would think this price is inflated just like the state of the cost of our job being $ 15,000 and it really being only $ 7,533. There is only one party that is unethical and corrupt and that is Not Erickson’s. The new buyer even tried to get us to pay for the furniture that was within the unit, that was previously damaged. I have pictures of the table and their contents (We have pictures available but could not ad to this responce). Erickson’s is a family owned business, and we truly value and honor our customers. We try to go up and beyond what is needed to be done. Sincerely, Christine Erickson, CIE, CMRS
Suzanne S.
02/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Kris H.
02/2014
1.0
Never responded.
Description of Work: Never responded to email or phone calls
Rating Category
Rating out of 5
responsiveness
1.0
George S.
01/2014
5.0
The experience was very good. I chose them because of the price but I am never happy with the price.
Description of Work: I used Ericksons Drying Systems to test the air quality of the mold. I had a mold problem and had it all redone and I needed a mold inspection because I was selling the home. They took air samples in all the vents and took some kind of heating sensor and went along all the walls because heat would be thrown off if there was fungus. It was called imaging.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeannine C.
11/2013
1.0
Well, I never had them come out and perform the test... after waiting for so long for a call back I gave up!
Description of Work: The provider didn't do anything.... in fact I called at least 5 times to request a "Mold Test" done. Each time I called the secretary took my information and said that the tech would be giving me a call. I still have not received a call back yet.... it has been over 2 months!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$65
LINDA W.
10/2013
5.0
By the time a leak was discovered, water was in my walls, carpet and cabinets. Ericksons responded promptly and David was very professional in evaluating the area that was wet. They brought in dryers, heaters and dehumidifiers to minimize any damage. They stopped back daily to evaluate the progress. Everyone who came was courteous and took care to minimize the disruption to my home. I have not yet seen their bill but understand my insurer has approved it.
Description of Work: Water mitigation to my home after a water leak.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruno P.
07/2013
5.0
carpet cleaners
+ -1 more
They were very good, no complaints what so ever. I believe that they removed the rugs. They were very courteous people. They did mold remediation. We were pleased with their work. We had gotten other quotes and they were the most reasonable.
Description of Work: We last used Ericksons Drying Systems last year in the fall. We had a mold concern and they cleaned the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Deborah C.
03/2013
5.0
Great !
Description of Work: I had an immediate response from Max by phone regarding water damage . He was excellent . The hurricane hit New York and they immediately went to help out. I was impressed . Unfortunately my written report was late . But it is forgivable as they are very honorable people to give their time and efforts in a crisis .they gave me a huge ( 1/2 discount on my bill that ultimately led to the $165 ) my experience was incredible . (Water Dept ) In January 2013 . I needed more information and the Construction Specialist was extremely timely with an estimate .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim D.
11/2012
5.0
carpet cleaners
+ -1 more
It was good. There is nothing I would say that I really dislike. It was the first time I had a carpet dry cleaned and it worked very well. They were punctual, on time and they had done everything they said they would do. I paid a decent price. I will use them again in the future.
Description of Work: I used Ericksons Drying Systems for dry cleaning my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Leonard K.
11/2012
2.0
We live out of town and were told our condo was leaking to a lower floor. Erickson came immediately. The next four months weren't satisfactory. We spent months waiting for them to finish. They never returned our key. They left nails and litter on the floor. They did not repair the refrigerator, as they said they would. They charged $3,500 more than the insurance paid.
Description of Work: Removed water damaged wall and flooring. Replaced wall and flooring under a refrigerator. Dried out wall and floor.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$5,500
Jennifer S.
10/2012
5.0
I do not have time to go through the whole story, but, once again, I would use this company and recommend them to everyone...
Description of Work: I have never experienced a more honest person than Geoff Moore, water and mold specialist for Erickson's. Although we did not have the work done, because of personal reasons, I would recommend this company to everyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
08/2012
5.0
It went very well overall in spite of the procedures you have to live with such as dehumidifiers and hepa filters running, it sounds like you are living in an airport with jet engines running constantly. I would use them again hands down a way better experience than we had with a company called servpro which we used for fire and smoke damage (a total nightmare)
Description of Work: We had a mold issue due to an improperly installed air conditions system in a new home. The builder actually contracted Ericksons to due the remediation. It is a major pain to go through this experience but Christine at Ericksons made it as as comfortable as possible.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David P.
07/2012
5.0
carpet cleaners
+ -1 more
My experience with them was very good.
Description of Work: We used Ericksons Drying Systems for minor mold removal, carpet and bath cleaning services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Noreen O.
11/2010
5.0
carpet cleaners
+ -1 more
They were very good, very helpful, and very thorough. We called at midnight and they came out by one. It took five days to dry out the carpet. I have nothing to compare their price to but I think it was fair. They were really concerned and there were people in and out moving things around all the time; it was wonderful. There was one man that picked up my liquor cabinet before asking me and we lost two wine glasses. He was like a bull in a china shop. I would use this company again.
Description of Work: Erickson’s Drying Systems cleaned up after our house was flooded.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Kitchen and Bath Remodeling,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage,
Upholstery Cleaning,
General Remodeling
FAQ
Ericksons Drying Systems is currently rated 4.1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Ericksons Drying Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ericksons Drying Systems offers free project estimates.
No, Ericksons Drying Systems does not offer eco-friendly accreditations.
No, Ericksons Drying Systems does not offer a senior discount.
Yes, Ericksons Drying Systems offers emergency services.
Yes, Ericksons Drying Systems offers warranties.
Ericksons Drying Systems offers the following services: Water damage restoration, mold remediation, construction, carpet cleaning, tile cleaning, carpet dyeing, residential apartment complex remodeling, residential, commercial, fire damage restoration