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West End Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

With over 20 years of service to the South Florida area, West End Plumbing, Inc is among the most reliable plumbing services in Broward county. Opened in 1981 by Ira Schachter and originally A-1 West End. The company was incorporated to A & I in 2005 when Ira passed the business to Adam Stricker. Adam apprenticed under Ira and now has more than 17 years experience and is a FL state certified Master Plumber. At West End Plumbing the customer comes first. This is why all calls are personally answered. You will never get an answering service. With our 24/7 emergency service we feel you should never worry when your pipes burst or a leak becomes a problem. Just call us and we will fix your problem 24 hours a day. Not one of those typical “rooter” services we are a full service plumbing company. Our list of services is just a sampling of what we do. From water heaters to clogged drains to remodels and leak detection. Our goal is to provide you with the best possible service at a reasonable price. We hope you will call us with all of your plumbing needs.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, video inspection, electronic leak detection, water heaters, sewer & drain repair.

Services we don't offer

Sprinkler & septic pump out.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 265 reviews

Maria J . B.
06/2017
5.0
plumbing
  + -1 more
I received a discount. The priice included the labor, time and bringing in the garbage disposal. They were wonderful. I would say that the price was average. I called a couple of places and they were all around the same. The quality was wonderful. I would definitely use them again.
Description of Work: I had them put in a new garbage disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. Your feedback is greatly appreciated & we look forward to working with you in the future. Thank you again.

cindy J.
05/2017
5.0
plumbing
  + -1 more
arrived and finished work in a timely matter. No mess to clean up woohoo
Description of Work: outside water bib replaced, knobs replaced, pipe work and toilet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from West End Plumbing
Ms. [Member Name Removed], Thank you so much for taking the time to post a review. We greatly appreciate hearing from our clients so we can continue to improve your experience. Thank you again for your feedback & we look forward to working with you in the future.

Jennifer J.
05/2017
4.0
plumbing, water heater repair
  + 0 more
They dug up electric meters outside that were for my house and my neighbor's home. When they turned the electricity back on, they forgot to turn on my neighbor's! When my neighbors called them about it, the company couldn't come out right away, so they were stuck without electricity, A/C, etc. They ended up calling the Boca Raton electric company who said that NO ONE should have to be touching the meters.
Description of Work: Hired to install a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

$1,075.5

Response from West End Plumbing
Ms. [Member Name Removed], Thank you for your review. There does seem to be just a bit of a miscommunication with you and your neighbor. Yes, then plumber accidently closed the water meter for your neighbor's house and we were later contacted to return to turn the water back on, however we did not in any way manipulate the electrical. We are very sorry that this happened and the plumber who is responsible has been re-trained in the proper procedure for this situation. We are glad that otherwise you were quite happy with our services. Thank you again.

Matt C.
05/2017
5.0
plumbing
  + -1 more
It went well. We're happy with the work.
Description of Work: He fixed our slow flowing drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your feedback. Hearing from our customers allows us to continue to improve, so we greatly appreciate your review & look forward to working with you in the future.

Paul J.
04/2017
5.0
plumbing
  + -1 more
Very swift response, and very reasonable price. No recurrence of issue since.
Description of Work: Tree roots encroaching and blocking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Mr. [Member Name Removed], Thank you for taking the time to provide a review. We greatly value your feedback & look forward to working with you in the future.

Rob H.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Let's a text on their website Sunday afternoon and received a call back within ten minutes to schedule a plumber to come out Monday morning. Received a call Monday morning stating they would be there between 8:30 and 10:30, they showed at 9. Gary was very good, got me a price right away and ordered the new tank. Two hours later we had hot running water. Couldn't have gone better.
Description of Work: Replaced older leaking hot water heater with state of the art 70 gal heater made of polypropylene with a life time warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review! We love to hear from our customers & we are so pleased you had a good experience with us. Thank you again for your feedback & we look forward to working with you in the future.

Frank B.
04/2017
5.0
plumbing
  + -1 more
Everyone was very professional and courteous. They were very patient in their responses to my questions. Gary Brown was the plumber who came to install the toilets. He was super! Great guy and very professional. He was quick, clean and provided me instructions. Would definitely work with them again. High recommendation.
Description of Work: Installation of two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. Your feedback is very important to us so that we can continue to offer the best service at the best value. We are so pleased that you had a good experience with Gary & we look forward to working with you in the future. Thank you again very much for the review.

Paul W.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Good Found problem right away and fixed it!
Description of Work: Water main repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review! We greatly appreciate your feedback & look forward to working with you in the future.

Justin M.
03/2017
5.0
plumbing
  + -1 more
they managed to send a plumber 45 minutes after I called them. Pete was great, very helpful. Would definitely hire them again.
Description of Work: Blocked toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from West End Plumbing
Mr. [Member Name Removed], Thank you so much for your feedback. We appreciate you taking the time to provide a review & we look forward to working with you in the future!

AnneMarie M.
02/2017
5.0
plumbing
  + -1 more
Don from West End was great! He arrived on time, assessed the problem and fixed it. He had someone deliver a part that I requested. He was also very personable. Would hire him again and already planning my next plumbing project!
Description of Work: Shower faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Ms. [Member Name Removed], Thank you so much for your review. We greatly appreciate your feedback & look forward to working with you in the future.

HOLLIS Y.
02/2017
4.0
plumbing
  + -1 more
I've asked them to come out once before and I was very happy and actually I've got, we're kind of phone tag back and forth, my heat pump wasn't working for cooling so one hot day that we had and it had to be warm enough to fix it so he keeps calling and saying I'm looking at the temperatures but it seems [01:58]. It wasn't over the top great but it was okay. Professional, I think they were good.
Description of Work: I use Roxboro Heating & Air for heating and a/c services. I think I needed a new motor or something like that installed, a piece had gone bad.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from West End Plumbing
Mr. [Member Name Removed], Thank you for your review. We always appreciate feedback on our services, as we use them to try to improve our clients experiences in the future. We greatly value your review & look forward to working with you in the future.

Courtney K.
02/2017
5.0
plumbing
  + -1 more
The receptionist called 30 mins prior to the technician's arrival, and he then arrived on time. Pleasant gentleman. Evaluated the work and provided an estimated. Said he could get it done that day but would need to call in reinforcements. 3-4 guys worked on the project and got it done in 3 hours. There work was very good and we have had no issues in the past 2 months. Only negative I can think of is they were slightly pricey, but they offer a standard 10% discount for Angie's List customers so that helped. They also didn't do the greatest job cleaning up after themselves and the holes they made in the wall were odd shaped which made it more difficult for my husband to patch them.
Description of Work: Install a copper line from main water line to refrigerator wall.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from West End Plumbing
Ms. [Member Name Removed], Thank you so much for your feedback. We always appreciate hearing from our customers & we are so pleased that you had a good experience with us. We always strive to offer the best value for the work needed to our clients, and your review will certainly assist us in ensuring that we continue to improve in the services that we provide. Thank you again & we look forward to working with you in the future.

Emily M.
12/2016
5.0
plumbing
  + -1 more
EXCELLENT! I have used them before to install a water heater and felt they were fair. I called from work very late in the day just before a holiday - they were able to send someone out same day for an estimate and to do the repair. When I arrived home, I was unable to tell that they had been there since my yard looked the same as when I left in the in the morning but without the flooding.
Description of Work: Repair leak at water main

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We are so pleased to hear that you are a repeat customer & have had good experiences with us. We always do our best to provide the best service experience at a fair price, so we could not be more pleased to hear we are succeeding. Thank you again & we look forward to working with you in the future.

DAVID H.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Very punctual, knowledgeable, honored all coupons. Had some post-service tweaks needed, and the company didn't hesitate to come right back out the next day to correct to our satisfaction. You can tell that this company prides themselves on their service. This is a high integrity company, and I will not hesitate to recommend them to friends and family and will definitely use their services going forward. Look no further than West End Plumbing if you are in need of plumbing services. You won't be disappointed.
Description of Work: Fix toilet, fix hose bibs, install water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
Mr. [Member Name Removed], Thank you so very much for this amazing review! We certainly always strive to provide the absolute best in service at a fair price, so reading this just made our day. We do stand by our work, and it is very gratifying to hear that it is noticed. Thank you again very much & we so look forward to working with you in the future.

NORMAN P.
08/2016
5.0
plumbing
  + -1 more
Don unplugged the main drain which had tree roots in it. Now its OK, but eventually I will have to have the underground pipe fixed which is a very expensive job. Don was very nice and performed the unplugging quickly and efficiently. He was a pleasure to deal with. He was on time and prepared. I would definitely use him again. The phone staff was very good too. I just would hope that future jobs like my underground pipe repair would at more affordable prices. West End rates are probably in line with the plumbing industry. I've see some other companies advertise $99 for mail drain clearing, but I went by my neighbors recommendation and used West End Plumbing. I was not disappointed.
Description of Work: Main drain clogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from West End Plumbing
Mr. [Member Name Removed], Thank you so much for your feedback. Recommendations make a huge difference in the service industry, so we certainly appreciate you providing us with the opportunity to be your plumber. We always do our best to provide great service at a fair price & we do our best to work with our customers wherever we can. Thank you again for the opportunity to work with you & we look forward to working with you in the future.

Philippe G.
07/2016
5.0
plumbing, water heater repair
  + 0 more
Quick response, efficient repair, courteous technician and the apartment was clean when he left!
Description of Work: Replace Water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$985

David P.
06/2016
1.0
drain cleaning
  + -1 more
After cleaning out my main drain line, the provider thought the sewer clog may still be there and may be caused by faulty underground work performed by an AT&T contractor which led to the damaging of my main drain line and thus causing the sewage backup. The provider opened a clean-out next to the street and stated it was my clean-out (but it was in fact my neighbor's clean-out). The provider asked me if I wanted to view the blockage with a camera for an additional $250.00 which would confirm the broken pipe was broken by the AT&T contractor. I agreed to the charge and the plumber viewed the line with the camera along with the plumber's supervisor who had showed at my home. They both stated there was a break in the drain line and it needed to be repaired. The provider then gave me an estimate of $1600-1800 to dig out the drain line and repair it. I agreed to this repair since I had assurances from the AT&T contractor that they would pay for the work if there was in fact a break caused by them. The provider then started digging out the ground around (the neighbor's) clean-out and after some digging stated it ran under the neighbor's driveway and that a portion of the driveway would have be removed to find the broken pipe. I then told them I could not authorize that work since it was on the neighbor's property. I then contacted the AT&T contractor and they sent a crew out to find the leak supposedly caused by them. The AT&T contractor continued the dig that was started by the provider and found no evidence of any sewer line breakage. They then started looking for another clean-out since this sewer line appeared to go directly to the neighbor's house and not to my house. The AT&T contractor then discovered my home's clean-out approx. 27 inches over from the neighbor's clean-out and subsequently ran water through it from outside my house to my clean-out by the street and found no evidence of any blockage. The neighbor's son then appeared at his home and I asked him to flush his toilet to see if there was any evidence of a blockage coming from their home to their clean-out by the street. Again, no evidence of a blockage anywhere. I contacted the provider supervisor (Hollis) that same day by phone to update him on what had transpired and he abruptly said he would call me back in a few minutes and hung up. As of today (06/06/2016) and 3 days later I still have not heard back from the supervisor. I am upset with their level of incompetence, professionalism and willingness to charge me for a non-existent and expensive repair.
Description of Work: Cleaned out main sewer line from outside my house leading to the street.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$450

Response from West End Plumbing
Mr. [Member Name Removed], I would like to start by apologizing for one of our team members not following up with you, please understand that it was logged in the computer as that he had, and this error kept anyone from being aware of the situation. That being said, our technician Don was at your home with you present to view the camera screen and there did seem to be an obstruction; with the information provided about AT;T working in the area a misdiagnosis occurred. We don't have many of them but it can happen, all I ask is that members, yourself included, understand that human error can occur in any situation. I can confidently state that no additional work would have taken place before a field supervisor was out to run the camera again and confirm the work needed (this of course would have been at no cost to you), and would have stopped us from going forward. Please accept my apologies for not having met or exceeded your expectations. Thank you for your review.

Ali C.
05/2016
5.0
water heater repair
  + -1 more
We live in Weston Hills Country Club. Our neighborhood is very strict about the renovations that is being done in Homes. In most cases you need to get a permit from the city and have inspections if you are doing jobs/renovations in your home. Also these permits can not be pulled by the home owners. The contractors has to pull the permit for you. So I needed a Plumbing Company that can do everything for me. My old Water Heater was completely broken and leaking from the top. I called West End Plumbing to check and give me an estimate. They gave me the next day early morning appointment. Justin from West End Plumbing was at my door at 8:30 AM. He checked everything and told me that they can find the water heater that I was planning to buy from Home Depot the same day - same price. (which I needed to wait 1 week) He brought the new Unit and finished the entire Job in less than 3 Hours. He was very professional and kept everything super tidy and clean in the garage where my water heater is located. He placed the new unit and make sure that everything works well. He explained everything that I need to know about my new heater. If you are living in Fort Lauderdale area and looking for professional Plumbing company call West End Plumbing. You will not regret it. Thank you, Ali Cakmak
Description of Work: West End Plumbing did an amazing job changing my old Water Heater with a new one. I strongly recommend them to anyone who needs fast and professional service. Call them. You will be amazed how professional they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from West End Plumbing
We greatly appreciate you taking the time to provide such lovely feedback! We are so pleased that you had a good experience with us & we so look forward to working with you in the future. We are a complete plumbing service provider, so any issues you may have we will always be here for you! Thank you again for your kind review & we will be here for you whenever the need arises.

Donald R.
04/2016
5.0
plumbing
  + -1 more
It was a good experience. We previously used them and had a pleasant experience on the dryer repair, figured we would call again. They came out and made the repairs and had another good experience. They said they do sell new washers and provided competitive pricing.
Description of Work: They came out and repaired our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. We look forward to working with you in the future.

karen O.
03/2016
5.0
plumbing
  + -1 more
It was just a very, very minor thing.
Description of Work: I used West End Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We look forward to working with you in the future.

karen O.
03/2016
5.0
plumbing
  + -1 more
I heard about them through word of mouth.
Description of Work: I used West End Plumbing to reroute a broken water line.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,400

Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We look forward to working with you in the future.

Rich B.
03/2016
4.0
plumbing
  + -1 more
Technician was on time and professional, office folks were accommodating with scheduling needs and limited availability on our end.
Description of Work: Plumbing work in the master bathroom. Water valve installations.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. We always strive to offer the best value for dollar and service to our customers, and your feedback is an integral part of making sure we continue to do so. Thank you again for the opportunity to work with you & we look forward to doing so in the future.

Anthony C.
02/2016
5.0
water heater repair
  + -1 more
Everyone at West End Plumbing were courteous and professional . From calling the office to make the appointment to Justin and Mike who came to my house to install a new water heater and remove the old one . Would definitely use WEP again and also refer them to my friends and neighbors .......................................
Description of Work: Replaced leaking water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,074

Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your feedback. We love to hear from our customers & we are so pleased to hear that you had a good experience. Thank you again & we look forward to working with you in the future.

Margaret W.
01/2016
5.0
plumbing
  + -1 more
My entire experience from start to finish with West End Plumbing was AMAZING. I inquired online through Angie's List messaging and within 10 minutes of sending my message to West End Plumbing, I received a phone call from to schedule an appointment. They have their scheduling and appointment confirmation process down pat; they called exactly when they said they would the morning of my appointment to provide me with the time frame window for service and again when the technician was on their way to my home. Randy H. was the technician that worked on the projects, I had 3 outdoor faucets replaced. Randy H was very friendly, professional, and proficient in completing the projects. I would highly recommend Randy H. If you have plumbing needs, I highly recommend West End Plumbing. I will be using them for any plumbing needs going forward.
Description of Work: Replaced 3 outdoor faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$472

Response from West End Plumbing
[removed member's name], Thank you very much for your feedback. We love to hear from our customers & we are so pleased to hear that you had a good experience. Thank you again & we look forward to working with you in the future.

Frank Paul C.
11/2015
5.0
plumbing
  + -1 more
Technician (Ted} arrived promptly on time ... Investigated toilet issues ... 3 brand new toilets that were installed one year ago by West End Plumbing {Adam} ... Corrected issues ... Thank You Adam Strickler: Greatly Appreciated ... A pleasure to know you and a pleasure to do business with you and your outstanding company ... Peeps: You need a plumber - I absolutely vouch for West End Plumbing {Adam Strickler} ... Excellent office staff ... Outstanding mechanics {technicians-plumbers} ... Kudos: Adam Respectfully, (member name removed)
Description of Work: Send technician to investigate possible toilet leaks at base of toilets ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West End Plumbing
[Member name removed], Thank you very much for you review. We always strive to offer the best service to our clients & we are so pleased you had a good experience with us. Thank you again for your kind words & we look forward to working with you in the future.

Contact information

5319 N Nob Hill Rd, Fort Lauderdale, FL 33351

http://www.westendplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CFC1427334
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening,
Electrical

FAQ

West End Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

West End Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, West End Plumbing does not offer free project estimates.
No, West End Plumbing does not offer eco-friendly accreditations.
Yes, West End Plumbing offers a 10% senior discount.
Yes, West End Plumbing offers emergency services.
Yes, West End Plumbing offers warranties.
West End Plumbing offers the following services: Plumbing, video inspection, electronic leak detection, water heaters, sewer & drain repair.
Sprinkler & septic pump out.

Contact information

5319 N Nob Hill Rd, Fort Lauderdale, FL 33351

http://www.westendplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day