With over 20 years of service to the South Florida area, West End Plumbing, Inc is among the most reliable plumbing services in Broward county. Opened in 1981 by Ira Schachter and originally A-1 West End. The company was incorporated to A & I in 2005 when Ira passed the business to Adam Stricker. Adam apprenticed under Ira and now has more than 17 years experience and is a FL state certified Master Plumber. At West End Plumbing the customer comes first. This is why all calls are personally answered. You will never get an answering service. With our 24/7 emergency service we feel you should never worry when your pipes burst or a leak becomes a problem. Just call us and we will fix your problem 24 hours a day. Not one of those typical “rooter” services we are a full service plumbing company. Our list of services is just a sampling of what we do. From water heaters to clogged drains to remodels and leak detection. Our goal is to provide you with the best possible service at a reasonable price. We hope you will call us with all of your plumbing needs.
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, video inspection, electronic leak detection, water heaters, sewer & drain repair.
we have used west end several times and they are always, always professional accurate in their diagnosis and have fair pricing. we had work done to a leaky pipe several months ago and we noticed water under the flooring in the living room. They came the next day, spent hours trying to find anymore leaks and gave us a clean bill of health. We will use them anytime we have a plumbing problem. They are the best.
Description of Work: check fora leak in kitchen and living room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Good morning, Thank you very much for your review. We greatly appreciate your feedback & look forward to working with you in the future.
David H.
02/2019
5.0
plumbing
+ -1 more
West End always comes through. Easy scheduling with same day service, luckily. Employee was friendly, knowledgeable and courteous. The way all companies should be.
Description of Work: Laundry room faucet change out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. We are always pleased to hear your feedback & are so glad you continue to have a good experience with us. Thank you again & we look forward to working with you in the future.
David H.
01/2019
5.0
plumbing
+ -1 more
As always, West End was courteous, punctual, professional and top-notch. Came out the very next day exactly on time. Have used them for years and would never use another company for plumbing issues. Would recommend without hesitation to everyone I knew that has plumbing issues.
Description of Work: Changed out hose bib
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Good morning, Thank you very must for your review. We appreciate your feedback & look forward to working with you in the future.
Christine L.
01/2019
5.0
plumbing
+ -1 more
Problem was diagnosed to be structural not plumbing. Gary was knowledgeable, respectful, and honest.
Description of Work: Stop leak in bathroom
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Good afternoon, Thank you very much for your review. We greatly appreciate you taking the time to post this & look forward to working with you in the future.
Lindsey J.
12/2018
3.0
plumbing
+ -1 more
Technician could not fix the problem
Description of Work: Repair toilet that would not flush
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$19.99
Response from West End Plumbing
Good afternoon, I would like to thank you for taking my phone call so that we were able to discuss your concerns regarding the service at your home on 12/14/2018. It is very important to us at West End Plumbing that every customer have a great experience. I am sorry to have heard that may not have been the case in this instance. I am glad we were able to understand one another, as I believe communication is key in being able to provide superior service to our customers. Thank you for your review.
Nancy D.
12/2018
5.0
plumbing
+ -1 more
It took a week to fix it because they had to order 2 parts from Home Depot . That was the only place who had the parts because it was there water heater. Would definitely recommend them to anyone.
Description of Work: Water heater wouldn't turn on.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We greatly appreciate your feedback & look forward to working with you in the future. Happy Holidays!
Patsy G.
11/2018
5.0
plumbing
+ -1 more
Friendly, professional service. Done quickly and efficiently.
Description of Work: replace toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We greatly appreciate your feedback & look forward to working with you in the future.
AnneMarie M.
09/2018
5.0
plumbing
+ -1 more
West End Plumbing did a great job fixing a pipe that another plumber had capped. They also are going the extra mile to help find the right cartridge for my faucet. Very professional and fast.
Description of Work: Leak in Bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We greatly appreciate your feedback & look forward to working with you in the future.
Michael R G.
08/2018
5.0
plumbing
+ -1 more
Good service and a little expensive, but they gave me the Angie’s list 10% discount. They do a good job. I will recommend them and use them, again.
Description of Work: Plumbing Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your feedback. We always appreciate hearing from your clients [Member Information Removed] we may do our utmost to provide the best value for our services. Thank you again & we look forward to working with you in the future.
William M.
07/2018
5.0
plumbing
+ -1 more
Amazing experience! Appt was scheduled within the hour, technician arrived on time and confirmed (as expected) that the 21-year old unit had to be replaced. While he dismantled the old heater another technician delivered the new one and from the first phone call to hot water was only a few hours.
Description of Work: Water heater possible repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. We always strive to the offer the best, most efficient service we can & we are pleased you had a good experience. Thank you again & we look forward to working with you in the future.
Rita G.
06/2018
5.0
plumbing
+ -1 more
Excellent service, they came over on a Saturday, within an hour after calling. They fixed our leaky trap and disposal.
Description of Work: Fix leaky kitchen drain trap
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We greatly appreciate your feedback & look forward to working with you in the future.
Betsy J.
05/2018
5.0
plumbing
+ -1 more
I'ved used them twice. Shy, the plumber, was so nice, efficient and right on time.
Description of Work: Replaced the inside of the toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your feedback. We love to hear from our clients & are so pleased you have had a good experience with us. Thank you again & we look forward to working with you in the future.
Benita R.
03/2018
5.0
plumbing
+ -1 more
The were responsive, professional & knowledgeable. Fixed leak Called to remind us of appt. showed up on time & did the work promptly
Description of Work: fix leak in master bathroom sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$795
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your feedback. We also strive to offer the best service for value to our clients & we are pleased to see you were happy with your service. Thank you again & we look forward to working with you in the future.
Edward M.
02/2018
1.0
plumbing
+ -1 more
The operator so unprofessional she hung up on me
Description of Work: Calling the company the operator check asking me unnecessary questions for to talk to Plummer
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from West End Plumbing
Mr. [Member Name Removed], Upon hearing of this we were able to ascertain that the phone connection did not allow for proper communication. The customer service representative attempted to reach you however our call was not answered or returned. We do hope you can accept our apologies, please know that we had no control of the phone connection. Thank you.
David H.
11/2017
5.0
plumbing, remodeling
+ 0 more
As always, experience was great. Scheduling was very easy. Adam and crew answered all questions in a timely manner. Our usual technicians were knowledgeable, efficient and handled the job in a meticulous and clean fashion, and were friendly and courteous. Have referred West End to friends and family over the years because they are honest and do things the old fashioned way. They are the best. You need not look any further than West End for your pluming needs.
Description of Work: Tub/Shower valve replacement with new trim kit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review! we always appreciate hearing from our customers & we are so pleased that you continue to enjoy your experience with us. Thank you again for your feedback & we look forward to working with you in the future.
Andrea A.
11/2017
5.0
plumbing
+ -1 more
Went smoothly, plumber read from instructions for new faucet for correct installation.Called for backup for installation of heavy cast iron sink so job could be completed on scheduled day. West End always sends extremely competent plumbers,.experienced in the particular job requirements. You do not have to worry about correct job completion if you use West End Plumbing.
Description of Work: Remove old sink and faucet, install new sink and faucet, remove disposal from old sink, reinstall in new sink, reconnect plumbing lines to/from sinks and dishwasher and disposal so dishwashser drained into disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. Our goals has always been to do right by our clients & offer the best service possible, and we are pleased to hear we are succeeding. Thank you again for your feedback & we look forward to working with you in the future.
David H.
11/2017
5.0
plumbing, drain cleaning
+ 0 more
I can count on one hand the number of reputable contractors in South Florida, and West End Plumbing is one of them. Have used them exclusively for years for my residential plumbing needs. They are very honest, reliable, courteous and stand by their work if there are any issues. If you are looking for a great plumber, you need look no further than West End Plumbing.
Description of Work: Snake washing machine standpipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your feedback. We always strive to offer the best service & value to our customers, and we are happy to hear we are succeeding. Thank you again for your feedback & we look forward to working with you in the future!
Gene H.
10/2017
5.0
plumbing
+ -1 more
This is the second time we have used West End Plumbing and both times they have been exceptional. Their response time in both cases was quick and in this case they were here in 30 minutes on a Saturday morning. When you have water leaking from a corroded faucet and the only way to shut it off is to shut the main water supply, it was very much appreciated! Gary Brown, the plumber that came out this time also installed a new wax ring to stop a toilet leak. Gary went out of his way to explain the issues, was courteous and very professional - that service is hard to come by these days. The faucet issue will take another appointment, but he was able to stop the leak until my schedule allows for them to return next week. Great Job, thank you West End Pluming and plumber Gary!
Description of Work: I had a leaky toilet to repair and a leak at the faucet for the washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from West End Plumbing
Thank you very much for your review. We always strive to do right by our clients & offer the best value for service, and we are pleased to hear we have succeeded. Thank you again for your feedback & we look forward to working with you in the future.
Ray K.
09/2017
1.0
water heater repair
+ -1 more
Special rate for Angie's list. Not worth it. After calling another company recommend by the manufacturer, I realized this person didn't know much about this water heater. He stated they would charge me $200 to have him call manufacturer tech support to figure out what is wrong. This didn't sound promising, so I declined. Called manufacturer that gave me name of another local service company. And I did research to find that unit was still under warranty. They determined minor sensor issue and fixed in under an hour. Without having to call manufacturer tech support.
Description of Work: Gas water heater not working.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$19
Response from West End Plumbing
Mr. [Member Name Removed], Thank you for your review and description of the visit we made to your home, all reviews are helpful. We are in fact listed on the Bradford White web site as an authorized company and can process any warranty you may have through the manufacture. At West End Plumbing we believe in a standard process, this allows us to treat all of our customers equally. In this case, when we are called out to diagnose a specialty product the charge is $209.00 for diagnostics, however this charge does not apply to standard water heaters. We are proud of the fact our plumbers may be required to speak with tech support and will be able to repair your item with warranty parts supplied by the manufacture. This process may result in additional trips to your home and several hours of time. If indeed another company was able to help you through the process faster I am glad to hear that, but this is not always the outcome. All we can say is your review has us looking at how we explain this process to our customers. Thank you again.
julio M.
09/2017
1.0
plumbing, water heater repair
+ 0 more
Work had issues after done vendor got nasty
Description of Work: Did work and when I had issues got nasty
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from West End Plumbing
Mr. [Member Name Removed], Thank you for your review, however I believe it is possible that we may not be the company that you are thinking of, as at no time have we been made aware of any complaints having to do with your water heater. We installed a water heater you supplied us with on 01/29/2011, and the charge was $395.00. If there is anything we can do going forward, please contact our office and we will be happy to help.
Karen C.
09/2017
5.0
plumbing
+ -1 more
They checked and said all we needed was to replace part of the toilet. We completed the repair ourselves, but he also gave us some advice for future water heater issues. Will definitely call them for all future plumbing issues.
Description of Work: We had them in to check noisy pipes.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West End Plumbing
Ms. [Member Name Removed], Thank you very much for your review. We always strive to do right by our clients & offer the best value for service, and we are pleased to hear we have succeeded. Thank you again for your feedback & we look forward to working with you in the future.
Jeanne M.
08/2017
3.0
plumbing
+ -1 more
Since I was an Angies List customer, he only charged me $19.95 for the "non-service" call. He was very pleasant but should have know where to look for the source of the leak.
Description of Work: I had a leak coming from the master bedroom closet which was leaking into the bedroom and into the garage. The technician came promptly. After an inspection, he declared the problem to be from uninsulated AC pipes. (He was looking at the wrong pipes). His advise was to call an AC company, Another plumbing company was able to pinpoint the leak right away as coming from the wall in the closet.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from West End Plumbing
Ms. [Member Name Removed], Thank you for your review, we welcome your feedback & concerns. At West End Plumbing we strive every day for excellence, and we do not take it lightly that you found your experience to be less than exceptional. When locating a leak many factors must be taken into account; these include location, type of leak and the materials that may conceal the leak. While out technician was at your home he did indeed locate A leak, however it would seem, based on your review, not the only leak. Once the technician located a condensation leak from the A/C lines he determined that was the cause of your problem. If you had found this to be incorrect a simple call to our office would have led to a second service plumber to confirm. Again, thank you for using West End Plumbing and for your feedback.
Frank Paul C.
07/2017
5.0
plumbing
+ -1 more
WEP ... Adam Strickler and Company are Outstanding ...
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from West End Plumbing
Good morning, Thank you very much for your review. We are so happy to hear you had a great experience & we look forward to working with you in the future!
Josephine C.
06/2017
5.0
plumbing, water heater repair
+ 0 more
Went well. Received call from west end this morning and by early afternoon had my new water heater installed
Description of Work: my water heater of 18 years started leaking recently and we decided to get a new one of the same company. They were able to supply the same company and upgraded us from a 60 gallon take to a 75 gallon take.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
Response from West End Plumbing
Mr. [Member Name Removed], Thank you very much for your review. We are very pleased to hear you had a good experience with us. We are always here for all your plumbing need, so please don't hesitate to contact us & we look forward to working with you in the future. Thank you again for your feedback.
Thomas B.
06/2017
3.0
plumbing, water heater repair
+ 0 more
They responded quickly and on time and were polite and courteous. They visually looked at the water heater and gave me a quote for over $1,200 to replace it with a new one. Their "service" meant quoting and replacing the water heater without looking at what the problem really was. I wanted someone elso to examine the water heater as a second opinion to determine the cause and possible cure for the problem. I got a second opinion that offered the option to take out the heater element and possibly replace it if it was the problem. They showed me the heater rod was completely disintegrated in one section and was responsible for water leaking out of the heater onto the floor. They replaced the element which fixed the problem. The water heater has been working normally since the repair. Instead of just going ahead with a $1,200 replacement, I ended up spending less than $100 for a new heating element which included labor.
Description of Work: Called and said that I had a leaking and inoperative electric water heater.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Response from West End Plumbing
Mr. [Member Name Removed], Thank you for your review of our services provided on 05/02/2017 and for pointing out the positives along with your concerns. Further, my apologies that your experience was less than exceptional. Based on the issue your heater was having, it is our policy to provide options, and based on the condition and age of the unit, in this case the recommended option was replacement. When just replacing the elements there are other considerations that must be taken into account, and these further reinforced the recommendation for replacement. Again, we thank you for your feedback.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening,
Electrical
FAQ
West End Plumbing is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
West End Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, West End Plumbing does not offer free project estimates.
No, West End Plumbing does not offer eco-friendly accreditations.
Yes, West End Plumbing offers a 10% senior discount.
Yes, West End Plumbing offers emergency services.
Yes, West End Plumbing offers warranties.
West End Plumbing offers the following services: Plumbing, video inspection, electronic leak detection, water heaters, sewer & drain repair.