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Urgent A/C

Heating and Air Conditioning

About us

I'am Simo Mansor, owner of Urgent AC located in the Fort Lauderdale City. I have been in the air conditioning business for over 12 years and I am State certified master HVAC contractor. Urgent AC is a family operated company, driven by customer satisfaction. Our goal is to provide a high quality service for the lowest price possible (fair for both company and customer but below market price). Our comfort specialist techs are all certified, experienced and background checked.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Our services includes all air conditioning matters, we service and install all brands, From 1 ton to whatever it takes to cool your building. and also duct cleaning and air quality testing. We will give you an estimate over the phone for new replacement unit.

Services we don't offer

window units and small appliances.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
6%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-18 of 18 reviews

Judi S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Service was excellent. I had an issue several weeks later and they came back out and didn't charge me anything, even though it wasn't their fault.
Description of Work: clean and fix my a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ariel B.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
Stay away!!! The worker that was on this job took weeks to complete the job. He then had to return several times to finish and things still weren't right. I now the AC unit is freezing up because the intake was not installed correctly. I now have to hire another company to fix the brand new installation. Stay far far away
Description of Work: Replace 3 AC units

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Response from Urgent A/C
I am very disappointed to see that you went with another company, and that we won't be doing business with you. However, I am surprised to see a review posted on the 2nd of July, when we were at your house on the 3rd of July changing out a 6 inch return duct to 10 inch return (which was not included in the AC change out duct) and fixing your freezing issue ( all free of charge). We installed for you 3 AC units, and they all passed city inspection. The tech returned twice or three times to fix an issue with the filter that was clogged up, and another time a drain clog caused the unit to stop for lack of maintenance. you gave us a bad review before and yet you called us to install your ACs. I just wished that you stayed a little bit longer with us, and I am sure that you would of being satisfied. Again, sorry to see you go.

Reinaldo S.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
The service was terrible. The guy came and said the coils too bad to work on and there was nothing he could do. He said he had a school emergency and never came back. I never even heard back from him. I ended up having to get a whole new unit with Modern Air. Scheduling with them was easy, however.
Description of Work: I purchased a deal for 21-Point A/C Tune-Up, Cleaning, and Inspection.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$59

Response from Urgent A/C
My name is Simo and I am the owner of the company, the technician involved was terminated and I hope to remedy your experience with us. My sincere apologies. Simo Mansor

Jose M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine, the technitian was on time and did the work well. I would use them again if they had another promotion.
Description of Work: Checked the AC unit and gave it maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Urgent A/C
Thank you very much Sir for your nice review.

Clifton B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Urgent AC was very responsive and arrived exactly when they said. The technician was polite and great to work with. Repairs were completed on the same day. I was very pleased with the price and expected to pay more, based on experience with other contractors.
Description of Work: The transformer and motor on the AC air handler burned out. They replaced the parts and cleaned the air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Urgent A/C
Thank you very much for the nice review

Carolyn C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a deal offer from Angie's list add. They contacted me the next day through Angie's list message and we set up an appointment. They gave my A/C a check-up and made recommendations for efficient use of my cooling system. I had some concerns of problems in the past and he advised how to avoid them. He gave me an estimate for installing a float switch which I had asked about. He was prompt, friendly and was done quickly(since I had no issues) yet stopped to talk to me about my concerns. I felt I really got my money's worth. Thank you Angie's list for recommending them.
Description of Work: URGENT A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Urgent A/C
Thank you very much for this nice review

Ariel B.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
It was okay but I think it was a rip off because I could have them do $20 than their advertise price. Basically, they charged me $60 but their price is $20 and they rarely do anything. However, they were fine.
Description of Work: I used the Big Deal and heating & A/C service of Urgent A/C.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Delfin R.
10/2013
3.0
heating & air conditioning/hvac
  + -1 more
I don't think they did too much. They offer me a lot of things that they could do for me but the only thing that they did was to refill the Freon on my a/c unit and they charged me separate for that which makes sense I think.
Description of Work: I had a Big Deal for Urgent A/C.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$159

Steven S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
The worker was on time and very professional. He checked out both the chillers and compressors, cleaned the filters and told me how to maintain the system. What I liked there wrere no hidden charges and he didn't try and make up a repair that wasn't necessary. I highly recommend them.
Description of Work: General check of both a/c systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Carol R.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Since I did not go on top of roof I can only assume the a/c inspection was done correctly. The inspector seemed knowledgeable regarding the a/c unit.
Description of Work: Went on roof to inspect a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Peter B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Approximately 5:30 PM on a Friday afternoon I noticed that the A/C was running but it was not blowing cold air. I discovered that my compressor was not running. About 3 weeks previous I had contacted them about an A/C check that was a deal from Angie's List and was very satisfied with that service. I called Urgent A/C a few minutes later expecting that, being the end of the day, I might have to wait until the morning for them to come by. I was pleasantly surprised when I received a call back in a couple of minutes from the tech who told me he would be by in about a half hour. He promptly arrived and after about 45 minutes was able to diagnose the problem as a broken wire and immediately repaired it. He also made sure that my system didn't have any other like issues.
Description of Work: Repaired A/C compressor problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Latoya G.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. I have a better understanding of how to maintain my A/C.
Description of Work: Inspect A/C unit. Perform tune-up. Provided detailed information for self maintainence and recommendations for filter changes and vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mohammad R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Last service was re-doing the area for the A/C intake which was old and small. When he was done we had a new And bigger A/C intake which made the unit work better. Last year they installed a new unit which works great and also has reduced our electric bill tremendously They did a great job, they worked diligently and we felt comfortable with their professional demeanor and the result of their work. The price was lower than 3 other companies that gave us quotes, and comparable to 2 other companies, but their information and their knowledge of what we needed was what made us give them the contract. They did an excellent job and the A/C works great
Description of Work: Most recent service was re-doing the area for the A/C intake. Last year they installed a new A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Urgent A/C
You are a great customer, patient and understanding. Thank you for your feed back

Sara S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioning starting cooling again. I am filing out this evaluation two months after so far it all seems OK. The owner and the technician were very courteous and very willing to help. I would recommend this service provider. The technician that came took a lot of time to answer all my questions. They seemed very dedicated. He check everything and told me what I probably should expect with an A/C unit such as mine in terms of life expectancy and maintenance.
Description of Work: The provider checked my A/C/ because it was not cooling. It needed a backflow valve cleaning ( It is a valve that needs to be cleaned periodically because water accumulates). My A/C was working but not cooling. The representative checked my A/c unit and upstairs on the roof, he seemed very knowledgeable, courteous and diligent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Urgent A/C
You are a great customer, patient and understanding. Thank you for your feed back

Billie L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The coils were extremely dirty. I was extremely satisfied with their work. They did everything. They were very thorough, helpful, and knowledgable. I would give them an A+ if I could and I would highly recommend them to anyone.
Description of Work: They cleaned my coils for my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Urgent A/C
Thank you, we always try to please our customers we are very happy you had a such a good experience. We appreciate your review.

Russell M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
He came in and was friendly, professional, and reasonable on price. I had a previous estimate from another provider for 1500. Urgent AC came in and assessed the situation and found out that it was only cut low voltage wire. He was able to repair it very quickly and I couldn't be happier. I would highly recommend this company.
Description of Work: He came in a fixed my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Urgent A/C
Very pleasant and generous customer, it was a pleasure.

Mounir B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was a very good experience. They were on-time. The technician who came out was very professional and got finished fairly quickly with the work & left a very good impression.
Description of Work: They changed the blower for my a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Urgent A/C
THANK YOU

Mohamed B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good. Will call again.
Description of Work: Fixed A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    7081 Environ Blvd 638, Fort Lauderdale, FL 33319

    www.urgentac.com

    Service hours

    Sunday:
    6:00 AM - 8:00 AM
    Monday:
    6:00 AM - 9:30 PM
    Tuesday:
    6:00 AM - 9:30 PM
    Wednesday:
    6:00 AM - 9:30 PM
    Thursday:
    6:00 AM - 9:30 PM
    Friday:
    6:00 AM - 9:30 PM
    Saturday:
    6:00 AM - 8:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Urgent A/C is currently rated 4.4 overall out of 5.

    Sunday: 6:00 AM - 8:00 AM

    Monday: 6:00 AM - 9:30 PM

    Tuesday: 6:00 AM - 9:30 PM

    Wednesday: 6:00 AM - 9:30 PM

    Thursday: 6:00 AM - 9:30 PM

    Friday: 6:00 AM - 9:30 PM

    Saturday: 6:00 AM - 8:00 AM

    Urgent A/C accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Urgent A/C does not offer free project estimates.
    Yes, Urgent A/C offers eco-friendly accreditations.
    No, Urgent A/C does not offer a senior discount.
    Yes, Urgent A/C offers emergency services.
    Yes, Urgent A/C offers warranties.
    Urgent A/C offers the following services: Our services includes all air conditioning matters, we service and install all brands, From 1 ton to whatever it takes to cool your building. and also duct cleaning and air quality testing. We will give you an estimate over the phone for new replacement unit.
    window units and small appliances.

    Contact information

    7081 Environ Blvd 638, Fort Lauderdale, FL 33319

    www.urgentac.com

    Service hours

    Sunday:
    6:00 AM - 8:00 AM
    Monday:
    6:00 AM - 9:30 PM
    Tuesday:
    6:00 AM - 9:30 PM
    Wednesday:
    6:00 AM - 9:30 PM
    Thursday:
    6:00 AM - 9:30 PM
    Friday:
    6:00 AM - 9:30 PM
    Saturday:
    6:00 AM - 8:00 AM