On September 8, 2012, United Service Systems of South Florida responded to an Old Republic home warranty service call to repair my condo air conditioning unit. The technician, going by the name of ?Frank? (no last name or address annotated on business card provided?) insisted that I pay him $50 above the home warranty deductible in cash for service that he stated was required but not covered by the home warranty. Old Republic later verified that the entire service call was covered by the home warranty and that no additional charges should have been requested. ?Frank? would not accept a credit card and, after I stated that I would not pay in cash, he offered to accept a check as long as I made the $50 check payable to ?cash.? When I refused to write the check payable to ?cash,? he grew impatient and reluctantly allowed me to provide a check payable to United Service Systems of South Florida. Old Republic then instructed ?Frank? to return the check to me that same day. Neither "Frank" nor his company returned the check. The Better Business Bureau assigns a grade of "F" to this company for not responding to numerous complaints.
Description of Work: Condominium air conditioning unit service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Contact information
4611 S University Dr Ste 412, Fort Lauderdale, FL 33328
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Service Categories
Heating and Air Conditioning
FAQ
United Service Systems of South Florida Corp is currently rated 1 overall out of 5.
No, United Service Systems of South Florida Corp does not offer free project estimates.
No, United Service Systems of South Florida Corp does not offer eco-friendly accreditations.
No, United Service Systems of South Florida Corp does not offer a senior discount.
No, United Service Systems of South Florida Corp does not offer emergency services.
No, United Service Systems of South Florida Corp does not offer warranties.
United Service Systems of South Florida Corp offers the following services: Heating & air conditioning.
Contact information
4611 S University Dr Ste 412, Fort Lauderdale, FL 33328