Truly Nolen Pest & Termite Control of West Broward, Florida

Well I hire truly Nolan so they can take care the ants and roach problems that I noticed in my house, they promptly came and did a free inspection and they identified the problem. They promised me that they will do aggressive treatment and they even going to spray the out side of the house so they will create a barrier, and will came weekly if need it. Well that was a false promise few days later the technician came an hour late from the time frame and to make matters worst he only spray for 15 minutes and left, something that I can do myself, he didn’t put any traps or baits nothing he didn’t even spray outside as I was promised, that was my first impression and he told me he will be back in two weeks I told him that the guys who did the first inspection told me weekly he said it’s no need and they not technicians they are just salesperson and they don’t know better, well After few day call back to the office because i didn’t see no progress they told me it’s normal to don’t see any progress on first month and they will see me back in two weeks, well that not what they sold me on but I let this one go after two weeks my time frame was from 11-1 pm the office call me 12:30 pm to tell me technician was sick and he didn’t work today I was so furious because i took time off from work, just be home for him! and told her you call me 30 minutes before the time frame ends to tell me he didn’t make it to work what kind of company it’s these !!! no respect for customers time, I’m not mad that he is sick I’m mad that you call me at 12:30 pm to tell me no one it’s gonna make it that’s when I decided enough it’s enough and said cancel the service. One week pass the branch manager call me and said that he was sorry he will send me a different technician and from now one service will be better another false promise in fact they sent a different technician these did a little more than the last one came on time and for the first time i was happy with only exception that these only work on the kitchen and bathroom I told him that I noticed ants in my office and he said it’s no need to spray that he will spray the outside he did put traps and baits and stay for at least 45 minutes he told me he will be back in two weeks and he scheduled me for Friday time frame 9-11 am and the office will call me back I never received that phone call so I decided to call the office the day before the appointment to verify and told me that they don’t have me on their schedule and next available will be next Friday I was like cancel the service I had it with you guys well they manager call me back and told that they new secretary was new and she messed up couple appointments and I was one of them he said will keep it for tomorrow but the time frame it’s 11-1 pm well again i to time off from work again 1 pm hits and I call the office they told me he was on his way 2 pm hits I call the office and they told me they couldn’t reach him but to be patience because my house was next I told them I was patience enough and this it I’m done with guys cancel my service I’m going back to work the technician text at 2:45 pm telling me he was 20 away I just laughed the office didn’t even told him that I cancel my service these got to be the must disorganized company ever well after these I call Orkin I saw the difference they are in time and the technician hit every where in house he even pull appliances and couch they are a lil more expensive but it worth every penny and only hours you can see the difference

I have used for 10 years for pest control, termites, spot treatment, tenting and preventative services. I just started using them for lawn and mosquito control services. Quality of work and professionalism, responsiveness , they get high ratings on this, but for price was competitive but not the cheapest.

I had to take care of the problem myself. They kept on putting down bait, but it never resolved any issue.

I have used them for 20 years and love them! My technician is always accommodating and extremely thorough. If I need him to return between scheduled visits he is there and takes care of any issues. Wouldn’t use anyone else!

Great! Professional. Good communication. Executed as planned. Great follow up.

Have annual contract which means this service of short spraying of termites was covered but it took two calls to get them out here. They are not as reliable as I would like but I have had them under contract for 15 years as they were very responsive then.

After a year and massive time for appointments and $575.00 to rid german roaches from our small condo they DID NOT get rid of them and said that they could not!!!!!!!!!!

I have an annual service contract with Truly Nolan. My technician is always knowledgeable, polite, and comes within 24 hours if I have any problems that need to be addressed. I am extremely satisfied with them.

They showed up when scheduled. A little pricey. They are always responsive to my requests for treatments.

We've used Truly Nolen for over 10 years and they maintain our home completely pest free. In South Florida it is so important to control pests in order to keep our home and pets safe. Top notch company.

Great. Quick response. Very knowledgeable staff

My exterminator is very helpful in answering questions and following through on problem area's.

Truly Nolen has worked with us for years now and we could not be happier with their service and performance.

the gentleman was very courteous, he followed instructions well he was very patient

They did an exceptional job. No more termites and no tenting required.

I have used Truly Nolen for years. The same exterminator comes every time. I love that because he now knows my home and all of the places to spray. He's absolutely great.

Great job, friendly and professional service.

Truly Nolan does an excellent job in Pest Control. Agent that service us is professional and courteous.

Always on time and do a great job.

My rodent problem is still going on and was not fixed/eliminated. They covered the openings they could see and refused to get to one where they were entering my home. They are not organized and there is no communication between the guys that drive the trucks and the office personnel. Poor service would not recommend or use them ever again!!!!

It's always a problem and there is always an excuse not to treat an area.

I really love Truly Nolen. As a Realtor, I am constantly getting asked for referrals of pest control companies. I have used Truly Nolen for many years and highly recommend them to my clients as well. Their products are more effective (I was having a problem with spiders when I purchased my home as new construction 16 years ago and other companies could not get rid of the spiders). Truly Nolen did the job and I've been using them ever since. I get their quarterly service to keep my home pest free all year long.

They have been doing work here for twenty years. Went perfectly.

Always perfect. Junior, the technician is excellent and very thorough.

I've used Truly Nolan for pest control for years. I've always been happy with their service.