The Maids of Ft Lauderdale

see above

They were organized, pleasant and worked the entire time. We are happy with the service provided and will probably be setting them up to come back on a Bi-weekly basis. our thanks to Veronica and the Green Team

They are the best service I have had. Everytime they come everything is sparkling. They are quick and effecient. (I alway pickup and put away things before they come so I can find them.) I even suggested them to my mother. I appreciate that they are bonded and insured.

The results were very disappointing. The baths & kitchen were cleaned, but the floors remained gritty. Although I saw 1 of the team members at the door & windows, they were not thoroughly washed and still had construction dirt & finger prints. Although warned that the kitchen counters were easily scratched, 1 large chip was caused by a long handled cleaning tool of some sort. The 3 members seemed to spend more time arguing than cleaning.

We've been looking for a good company that can offer regular housekeeping for years now, and I can't pass up the opportunity to share about our experiences with this company. They are very good about scheduling your first cleaning; prompt, courteous, accommodating, etc. and give the impression of being professional. The crews are very good. The problem is the follow-up---after the first cleaning (once I signed up for routine cleanings), I became a low priority. They didn't show up on two occasions. They canceled without 24 hours notice on three occasions. I had arranged for a special cleaning in advance of having house guests, and I made these arrangements two weeks in advance. They just didn't show. No one called even to apologize, and when I complained later on, I got the impression that they do their business based upon quantity, not quality. The crew did a great, earnest job when they arrived. To be clear, the problem was getting their supervisors to follow through. Mario (the supervisor I dealt with) was really nice at first, but after the first cleaning, was difficult to get on the phone and was kind of a jerk. We've tried lots of other companies since then, and while most were bad, none were as terrible as The Maids.