TH Factory Service

Travis was amazing! I called Travis yesterday in the evening and he took my call after 7pm since my washing machine stopped working. He came today and brought the drain pump with him based on the error codes on the washing machine. He took the machine apart and the drain trap had 2 kids socks jammed in there which caused the washer not to work. The part he brought with him was not needed and he only charged me for the service appointment. I also had Travis look at my Refrigerator/Freezer ice maker since it wasn’t pushing ice out of the machine. He was able to fix this issue in 10 minutes. I would 100% recommend Travis for any appliance related issue and will be referring him to all of my contacts. He was very professional and explained everything to me and guarantees his work for 90 days. Thanks again Travis!!!!

I contacted Travis at thfactoryservices, he visited same day, assesed the issue, explained what’s needed doing and returned promptly with the part and the issued resolved. Travis was transparent and explained everything. If you have an appliance issue and need positive result, contact Travis at th factory service.

I am so pleased and happy with the service I received on my refrigerator this evening. It was not cooling properly and my son called Travis. He identified the issue after I explained and then checked and confirm it, He was ready for work and my unit is now working 100%. He is very Professional efficient, works clean and the price is affordable. Job well done Travis!! I would recommend you daily!! Thanks a million !!

Travis took the time to explain what he was doing and how we could maintain our refrigerator for the future. As a first time home buyer, I really appreciated him explaining every step of the way. Thanks so much!

Travis was great! Came on time during first appointment. Communicated that he was on way for repair. Very clean and professional! Will hire again!

Excellent. 5 ⭐️ ⭐️⭐️⭐️⭐️ Very knowledgeable and timely! Fair and honest! Will definitely reach back out to him for future needs!!

Everything went well with our dish washer re-installation. Travis was efficient in diagnosing the issue. He was pleasant and professional. I would highly recommend.

I would definitely give someone the TH Factory repair companies telephone number to work with done professionally in a timely manner

Travis was PHENOMENAL! Efficient, cost effective, very knowledgeable, and respectful. I had one company suggest whole new appliances which would have around $600. Travis made sure to troubleshoot everything and did a thorough inspection. I truly appreciated that, not only did he save me money, but he also educated me through the process. Thank you Travis!!!

Travis was EXCELLENT!!! He arrived the same day as the request, diagnosed the problem, ordered the part and came back to install it. His charges were very reasonable. He is a wonderful person. I would HIGHLY recommend his services to everyone!

Travis is very knowledgeable and was able to repair my Washing machine, he shows up and does the work! I highly recommend him. He is courteous and fair with his prices. Thank you Travis!

Travis is the best. Arrived on time, knew what was wrong with the refrigerator and fixed it quickly with quality parts at a fair price. 10 STARS

Absolutely fantastic!!! Very professional and knowledgeable. Responded quickly. We will call him again. Strongly recommend.

Excellent. Best experience hiring a technician who was professional, knowledgeable, capable, patient, and thorough. Refrigerator was blinking temp problem. Temp was at 65 degrees. Tried re-start after shutting breaker. Dropped temp to 61, but wouldn't go lower. Called TH Factory Service at 3 PM.

Technician is knowledgeable and trustworthy. He repaired my issue and was professional and prompt. I have recommended him to all of my family and friends!

Travis was prompt, professional, courteous and extremely knowledgeable. He provided timely updates to his arrival, was quick with a quote and kept the work area clean. Will definitely recommend for any future work! He’s the definition of professionalism!

Travis was prompt, polite, knowledgeable, and charming. I will definitely hire him again when needed, and recommend him to friends!

It went great! Travis showed up when we scheduled (same day). He was friendly and clearly explained the solution and cost. He finished quickly and charged the agreed to price.

He came on time did the work required, explained why the repair was needed and what he did. He also provides a warranty on his work. Great job!

Travis will be your one and only appliance repair company, affordable, knowledgeable and shows up on time!

Excellent work. I am very satisfied with his punctuality and overall professionalism. I have already advised friends and family members if requiring appliance repair(s) TH Factory Service is the one to call. Thank you!

Excellent service, Travis was very prompt and informative with services provided

My stove repair went great! One of my burners was not working and I thought I would have to purchase a new stove. However Travis came out and fixed the problem. I received Great customer service in a timely fashion.

OMG, what would I have done without Mr. Henry. My refrigerator was shooting water from the back line, quitely tearing apart the wall in my home and causing a minor flood in the wall. We could not get it to stop, the ice maker was not working, the water was coming out very slow. I called Mr. Henry he answered immediately, he came out and accessed the problem and showed me the leak in my wall that I was unaware of and the fact that union fitting was broken inside the wall. He replaced the Union Fitting, fixed the wall, and fixed it in a way where I can now easily push my refrigerator back which I was unable to do before. Most importantly he was extremely professional, on time, very courteous in the way he speaks and treats his customer, he is very knowledgeable about his job, and works very clean. He even took the time to vacuum and clean the area behind my refrigerator. I am extremely happy with Mr. Henry who was referred to me by my Brother Peter. He gets 5 STARS PLUS TAXXXXXXXX in my book. His name and number are now locked in my phone

My Washer was not draining, which was a major inconvenience to me because my clothes was in the machine wet and the water was not going anywhere. I work for a company that requires me to wear uniform and I had no clean uniforms when his happened. I was extremely upset as I recently bought this machine. I called Travis, he answered immediately and when I explained my predicament he came out immediately. This was urgent and he got that. He accessed that my unit needed a drain pump, best part is he had the part and was able to fix my washer immediately so I could get my uniforms cleaned and ready for work. Travis was friendly, professional, fast to answer and fix my problem, and his price was good for all the work he did. I don't normally do reviews but with his service and help I had to do it so others will get the help I desperately needed.