SPARKLY GROUP SERVICES

We have done some remodeling on the house at the beginning of last year . They did a deep cleaning and since then I hired her to do the cleaning on our house .

Sol is very kind and amiable, she does and excellent job very detailed and professional, I have been using her services for 3 years. Don't hesitate to use her services.

I set up an appointment with Sol after explaining what I needed done. There was a bit of a language barrier. She arrived 30 min late, alone. I questioned her being 1 person and only needing 2 hours. She repeated that she was good and fast. I returned. The fridge, oven and bathroom vanities were done nicely. Window sills and freezer were untouched. Kitchen granite was dirty, bathroom fixtures were spotty, trims were dusty and corners of rooms and light switches were dirty. I said somethings were done nicely, but overall I was not happy with the job and didn't feel that it warranted the almost $70 an hour she was charging me. I said that I would pay her $100 for 2.25 hours she was there. She then became belligerent and told me that what I wanted was a "deep cleaning" and that would be $350-400. I said that's what I wanted but would never have paid that much for one. She refused to let me speak with her employer and I was threatened with calls to the Police. I also asked about a mask 2-3x which I never saw.