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Servicemaster By Robinson

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Founded in 1989 by Jim Robinson, ServiceMaster Clean by Robinson has continued to grow through the years through a continuing philosophy of honesty and integrity in business. From the beginning, our goals have always been to provide the very best customer experience through attention to detail and fair pricing practices. These same practices apply today, and our staff is always available to answer any questions you may have, whether it be about our emergency response unit in a disaster situation, or bringing freshness back into your home with our cleaning division. ServiceMaster Clean by Robinson has a highly qualified staff with leading credentials in the industry so you can be assured when our crew members are on your property, you're in expert hands. Additional phone - (888) 249-9481. Award wining. Additional DBA - ServiceMaster Clean.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial fire & water damage, fire and smoke restoration, soot removal, complete building and contents, carpet, rug and upholstery, HVAC duct cleaning, antiques and fine art restoration, electronic equipment restoration, data and document recovery, furniture refinishing, bio hazard, carpet cleaning, hardwood floor & upholstery cleaning.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-68 of 68 reviews

Alison L.
02/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .........................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen G.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Francis K.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leah W.
01/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned Carpet in hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Robert S.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Professionally cleaned couch and chair that had not been cleaned in a long time. Removed staining caused by dogs using couch as a napkin after a meal and a rubbing post in general. |We thought the couch was a goner until he cleaned it. We are now keeping it thus saving a ton of money! Will have it cleaned again by this company...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Faith D.
07/2014
5.0
.
Description of Work: My mother's a/c unit clogged and overflowed while she was away. Water everywhere! I called service master Robinson who sent out a technician within 45 minutes. Within an hour or so the machines were in place and the cleanup had begun. They checked the damage daily, knew exactly what needed to be done and took care of the details without any extra stress on my part.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geraldine D.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Francis C.
02/2014
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They do not service Dade County although there web site does?
Rating CategoryRating out of 5

Response from Servicemaster By Robinson
This member has accidentally rated our company by mistake. ServiceMaster does not provide A/C service.

Craig M.
10/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Everything went well.
Description of Work: Cleaned sofa and rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Yolanda S.
10/2012
5.0
.
Description of Work: We had a problem with flooding in our house. I called Sevicemaster by Robinson,which I got off of Angie's List.I made a phone call that morning around 9:00am and they arrived at my home shortly after. John and Gary were very professional and began to access the water damage.They worked efficiently and set my fears at ease because I was afraid of mold.Their equipment was commercial and was able to handle the job.I would recommend them to anyone else who had a problem of this nature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

daniel F.
10/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
very good
Description of Work: came on time, excellent job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Murray G.
10/2012
1.0
oriental rug cleaning
  + -1 more
See above.
Description of Work: We contacted this company because of a concern about a water leak into our living room area. Brad responded and scanned the interior and exterior our house for leaks. While he was unable top find a point of entry for water, we also asked him about cleaning a silk, oriental area rug which had a stain due to mold from the water. He told us he would be able to clean the rug and arranged to have it picked up several days later. THe rug was picked up and returned about two weeks later. Much to our surprise the stain was still present.. Bill, the technician who cleaned the rug, said he would take the rug back and try to clean it again. My wife contacted their office and spoke Denise regarding the stain that was still there. My wife was told there was nothing more to be done and would not lower the cost, even though, the rug was not cleaned. She was given the option of having the rug sent to another company but the cost would be $300 and "they have the same chemicals we use." When bill returned the rug on 10/20/12, much to our dismay, the stain was still there. Also, there was an area of the rug that was lighter then it had been. If the rug could not be ceaned, we should have been told that at the very beginning. Not only was it not cleaned, but it was essebtially made worse. Just as upsetting as all of this,, was

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$115

Response from Servicemaster By Robinson
Please allow us to clarify the actual facts regarding the member's concern. On September 21, 2012 the member contacted our office requesting an estimate for water damage and mold remediation. Upon inspection using thermal imaging along with invasive and non invasive moisture instruments there was no detection of water intrusion into the member home nor was there any visible mold growth found. The members did not identify themselves as Angie's List members at any time during our visit. They did inquire as to the cleaning of a small 8' x 10' area carpet. There were no discernible issues with the area carpet other than normal traffic wear and soiling . At no time did the members make any statement regarding staining whether mold or otherwise that they were concerned about prior to our taking the carpet for cleaning. Our company cleaned this small area carpet in our facility and returned it the the members a few days later. Once it was returned the member complained to our technician regarding four small (dime size) stains that remained on the carpet. Our technician informed the member that although the stains were of a permanent nature we would be happy to re clean the carpet and retreat the stains which was accomplished without success of removing the four permanent stains. The stains were brownish in color and determined to be more than likely beverage ( wine, coffee ) staining in origin. Although all professional cleaning techniques were employed and the carpet was indeed clean, the small stains were not removable by any cleaning methods. Due to the member's concern of the staining issue our office did discuss with her the option of having the carpet sent out to a professional carpet restorer (not cleaning) for repair however the cost may be in excess of $300.00. Although ServiceMaster Clean strives to be the best in class and prides itself on customer satisfaction unfortunately at times customer expectations of cleaning results are unrealistic. Contrary to the member statement that "If the rug could not be cleaned, we should have been told that at the very beginning " is simply not factual in that the carpet was indeed cleanable and in fact was thoroughly cleaned. In addition the members statement of "Not only was it not cleaned, but it was essentially made worse" is simply off base, false and disingenuous. Regardless of the motivation that the member have in voicing disappointment in our service we will honor a refund based on our commitment to excellent customer service to the Angie's List members. Please always identify yourself as a Angie's List member so as to receive special A.L. discounts and guarantee's.

Craig M.
09/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything done well.
Description of Work: Clean rugs for two rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

SUNNY R.
07/2012
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: My last contact was just last week when they came out to give estimate of water damage due to pipe leak behind wall. Very professional, no charge to see what was going on. They use equipment that tells you where the moisture is without ripping open your walls. I had used them about 10 years ago when my hot water heater leaked all over my new bedroom carpet. They have always been prompt, courteous and professional and I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

lisa P.
06/2012
4.0
carpet cleaners, upholstery cleaning
  + 0 more
service was good
Description of Work: couch and love seat cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer L.
01/2012
4.0
carpet cleaners
  + -1 more
aw
Description of Work: I used their service for carpet cleaning in 3 rooms and what i like best was that they were able to accomodate me despite the short notice and the holiday break. The person who came was punctual and polite. I am satisfied with the cleaning. I was given the angie's list discount and carpet stain cleaner was also given.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

PETER M.
07/2011
5.0
carpet cleaners
  + -1 more
Job was very well done.
Description of Work: We had the bedroom (2) carpets cleaned. These are fairly large bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joe D.
03/2011
5.0
carpet cleaners
  + -1 more
JOB WELL DONE
Description of Work: CARPET CLEANING STAIN REMOVAL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
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    • 3(current)

Contact information

1520 NW 65 AVE # 2, Fort Lauderdale, FL 33313

www.sm2restore.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Heating and Air Conditioning,
Flooring Sales and Installation,
Ceramic Tile,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Servicemaster By Robinson is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Servicemaster By Robinson accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Servicemaster By Robinson does not offer free project estimates.
Yes, Servicemaster By Robinson offers eco-friendly accreditations.
No, Servicemaster By Robinson does not offer a senior discount.
Yes, Servicemaster By Robinson offers emergency services.
Yes, Servicemaster By Robinson offers warranties.
Servicemaster By Robinson offers the following services: Residential & commercial fire & water damage, fire and smoke restoration, soot removal, complete building and contents, carpet, rug and upholstery, HVAC duct cleaning, antiques and fine art restoration, electronic equipment restoration, data and document recovery, furniture refinishing, bio hazard, carpet cleaning, hardwood floor & upholstery cleaning.

Contact information

1520 NW 65 AVE # 2, Fort Lauderdale, FL 33313

www.sm2restore.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM