SAFE Alarm Systems Inc

I called Safe Alarm Systems because of their positive ratings on Angie's list and their own website advertising on surveillance cameras ([*** Link removed ***] Owner Stuart Glickman came to my home to gather information on my current system. We met for almost two hours as he made several suggestions about what he felt I should consider installing from the Eclipse Security brand ([*** Link removed ***] of Surveillance products. He left stating that he would email the next day three estimates of surveillance equipment packages that would replace & modernize my present sixteen camera system. Next day, no email. I waited three more days, no email. I called Mr. Glickman who said he'd been busy and he would get the estimates to me within 24 hours. Next day, no email. I waited for another two days, called... he said he promised to get the estimates to me in 48 hours, no estimates. I called, no answer. I left a msg to call me. No call returned. If he did not want the business he should've just told me that up front instead of wasting my time and effort.

Not good, had a conversation with Stuart, he told me that the cost would be including the visit north of $700 close to $1000. Told him that I can't afford to pay $1000, especially when there are other providers such as comcast that install a wireless system for $99. The previous owner paid Stuart one year in advance and he could cancel and get a refund based on month in service, when I asked stuart for the refund he said OK, but it has been six weeks, no refund and Stuart stopped responding to emails, calls and texts.

They have always come out as soon as we call and are friendly and solve whatever issue we need. They give advice on the best way to do things and any updates we need. The prices are very reasonable.

Alarm service Review Date: April 2015; Was Work Done?:YES* Hire Again?:YES; App. Cost:$400; Home Build Year:1993 Description of Work: Repaired a break in system, updated battery and did annual service. Member Comments:

Refer to any in need of peace of mind

Responded quickly. Fixed problem with the alarm. Cost effective as well.

unknown

WE HAD THIS COMPANY PUT THE ALARM SYSTEM IN THE HOUSE QUITE SOME TIME AGO. THEY HAVE ALWAYS BEEN DEPENDABLE AND RESPONSIVE. JUST RECENTLY WE HAD THEM UPGRADE THE SYSTEM AND IT WORKS WONDERFULLY.

THEY CAME OUT VERY QUICKLY AFTER WE CALL THEM. THEY WERE VERY POLITE. WE FEEL VERY SAFE WITH THEM. THEY MAKE SURE IT IS WORKING AT ALL TIMES. THE PRICE THEY CHARGE IS VERY REASONABLE.