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PURE WATERS

Pool and Spa Service

About us

Total pool care

Business highlights

17 years of trusted experience

Services we offer

Water treatment, cosmetic and equipment care and upgrades

Services we don't offer

N/A

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.3
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Abraham V.
07/2012
5.0
pool cleaners
  + -1 more
After using several different pool companies, I am happy to say that Ben is the best of the bunch. Ben has been servicing our pool on a weekly basis for almost a year now. He always leaves a note indicating the condition of the pool and to simply let us know he was here. I am in the customer service industry and I know communication is the key to success. Ben has excellent communication skills. If there is ever something wrong, he will call us immediately or will even text me if I do not answer. Thanks to Ben's diligent efforts, my pool is always clean and ready for us to use (unlike with the previous companies). I can count on Ben to always be here on Monday's to service the pool and if ever needed he will come on his "off" time to service the pool. He recently came in at 8:30 am on a Sunday just to make sure all was well for my Sunday pool party. Not only does Ben provide awesome service, but is a great and honest person as well. I can count on his word and if he says something is needed, I do not second guess his reasoning. I HIGHLY recommend Ben and his company, Pure Waters for all of your pool needs.
Description of Work: Our pool was turning green and was dirty due to the negligence of another "Brand Name" pool company. I interviewed several prospective pool companies and above them all was Ben (Pure Waters).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Baron B.
06/2012
2.0
pool cleaners
  + -1 more
Ben doesnt like to be questioned. He made promises about treating us well and communicating well about our pool (whose machinery perplexed us). Yet when asked why the valves were turned in a way that caused the pool to empty, "he didnt do it". When asked why the filter pressure was high even though he claimed to have cleaned the filter that day "there is something wrong with the pressure gauge" When asked why there were leaves on the bottom of a just vacuumed pool "its not leaves its stains" (it was leaves)He then made up some lie about having a conflict with our pool and stopped servicing it.GOOD RIDDANCE!
Description of Work: Pool cleaning and chemical treatment service. Also pool maintenance and repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$300

Response from PURE WATERS
Unfortunatelly I couldn't service thir pool and good family, for the reason explained to them, that wouldn't be ethic for me to do it, since I signed a non compete agreement with a company who was servicing it before. I was with them for maybe less than a month, and they wanted me back with them so badly that they called the other company to demand for me to go back to them. Sorry they felt that way. This was several months ago, and this appear in my records with Angies list now, hummm, Is there any other company that can help[ them please?

Pamela S.
05/2012
5.0
pool cleaners
  + -1 more
It was a very pleasant interaction. I immediately trusted him.
Description of Work: Ben responded to my request for pool cleaning and maintenance within one hour of my phone call. He assessed the pool within two hours. He took the time to educate me on the importance of monitoring the water levels on a daily basis. His monthly fee was less expensive for full-service than others I contacted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

PATRICIA D.
04/2011
5.0
pool cleaners
  + -1 more
Benjamin is excellent. He's a professional who cares. He is a fine person and extremely reliable. You can feel comfortable that what he says, he does. He actually follows-up. A small company with a great deal of integrity.
Description of Work: Repair, replace timer and also hired for regular pool maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jaime N.
02/2011
5.0
pool cleaners
  + -1 more
Benjamin has been our pool service provider since we purchased our home in 2008. We were referred to him by a family member who lives in the same community. He has been providing the same service for our family for roughly 2.5 years. Ben is very conscientious and goes out of his way to make sure we are satisfied with the work. We trust him completely and he is extremely knowledgable regarding the equipment and potential fixes when necessary. He is always responsive to phone calls and has been invaluable when we decided to have the diamond brite redone and the tile removed and replaced. He watched over the work and made sure to provide us with money saving suggestions. We are very pleased with his work and would refer him t any without hesitation.
Description of Work: Weekly pool servce

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Tony D.
07/2008
5.0
pool cleaners
  + -1 more
The price is per month. He's extremely dependable. He's meticulous about his work. The water is cleaner and clearer than it's ever been.
Description of Work: He comes out once a week to maintain my pool. I have a 10,000 gallon pool. He cleans the filters, vacuums the pool, scrubs the tile, checks the chemical levels and adds whatever chemicals are needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    231 W. Forest Oak Circle, Fort Lauderdale, FL 33325


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    PURE WATERS is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: Closed

    PURE WATERS accepts the following forms of payment: Check
    Yes, PURE WATERS offers free project estimates.
    Yes, PURE WATERS offers eco-friendly accreditations.
    No, PURE WATERS does not offer a senior discount.
    No, PURE WATERS does not offer emergency services.
    No, PURE WATERS does not offer warranties.
    PURE WATERS offers the following services: Water treatment, cosmetic and equipment care and upgrades
    N/A

    Contact information

    231 W. Forest Oak Circle, Fort Lauderdale, FL 33325


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    Closed