Nast Roofing Co

I am one of the homeowners who had a tough time with this company. I chose them because they had done a roof of a neighbor. When I spoke to them and learned they were in the business over 35 years, I felt confident they were a good roofing company. Primarily its hard to stay in business if your bad. My story goes like this.... after almost 3 months of waiting for a flat reroof over the porch, the job was done. Their excuses were delayed because of city permiting issues. They showed up in the morning, pulled their trucks over my drainfield and septic tank, pulled their tar truck over my landscape and cut wiring to a fan while replacing plywood. When I sent them an email describing their poor perfomance, their reply was "under our terms and conditions in the contract, Nast Roofing is not responsible for this damage. If you consider the damage is significant, please pay remaining balance and contact your insurance provider." I responded by saying What a horrible customer response !! I will certainly go to every social media outlet including Google reviews to let the public know how careless your company takes into consideration of their customers property based on my personal experience. People ! please read reviews prior to engaging contractors. I hope I don't get leaks !!!

Our house has a large ten pitch roof...not typical for Florida! I had several bids. Some were high and, of course, some were low.. and some would not attempt to work on this steep roof! Nast Roofing wasn't the most or least expensive, but they were the BEST choice. The attention to detail...even daily cleanup.. was as good as it can possible get. My house and property were treated as if they owned it, with respect and amazing attention to detail. I literally cannot say enough about their professionalism and my roof looks amazing! Thank you to the great NAST ROOFING TEAM!

They don't stand behind their shotty work..they get the money and are gone...beware they do not stand by any representation of their work...the worse jobs ever...all leaking new roofs

SHOP NO FURTHER ! Nast Roofing is the best! Their staff is professional and courteous. The price was excellent - and most of all - we love our new roof !! HIGHLY RECOMMEND .

Our home had a roof leak over the bathroom and we didn't know whether it would be a whole new roof or a repair, as our tile roof is at least 20 years old. Their repairman came out and took pictures of a vent "stack flashing" that had lifted and cracked the sealant around it. he said the roof was in good shape, just needed some minor repairs around the vents and "flashing" He also recommended some other maintenance items and gave us a quote on those as well. they offer a roof inspection for insurance policies as well. They called when their repairman was coming out too so my wife knew to expect someone. that was a thought-full touch! All in all they fixed exactly what was needed and taught us a bit about our roof. cool!

My nearly year long history with Nast : I signed my contract and gave my deposit on March 25th I emailed on April 23rd because I had not heard anything from anyone. I was told that I was in the permit process once that was approved, work would proceed quickly. No communication in May. June 4th again I call because I am out my deposit and beginning to wonder if I am being taken and was told that we were still waiting on the permits. That day Debbie emailed me that you did have my permit and that you would schedule the work as soon as you are able. The permit was actually approved on May 25th. June 18th my old roof came off, they then discovered that the estimate i was given was incorrect and short 6 squares and the job would be 26% more than estimated. At this point I am without a roof and agree to find an additional $4,200 in addition to the $8,400 I am being asked to pay from my original estimate. My trust level in Nast Roofing is not that good right now. Of course now I have to live with the oil refinery smell that my home has completely. My tenants move out and I put them up in a hotel for two weeks while I tough it out. June 23rd I ask for when my tiles will be going on in an email, I was called and told the roof needed to be this way for a couple of weeks. July 5th I call and ask for an update on my roof, was told that my roof was in line but I had again, "other roofs ahead of mine." On July 10th I was called because they could not find what tile I chose and was asked if I had been given a sample. Again, not feeling great with Nast right now. The 11th I send front and back photos of the tile. I am then told it will take 6-8 weeks for it to come in. I cannot for the life of me figure out why this wasn't ordered as soon as I gave my 40% one month earlier. I offer to change the color of my roof to hurry the process along. I am told that all the manufacturers have the same lead time. August 8th the tiles are delivered to my roof. Two more weeks go by and I call to see when I am scheduled and ask them, don't I owe an installment once tiles are delivered? Nast had no idea that the tiles were on my roof and that they had been there for the last two weeks and a few days. I ask for a statement and for when my roof will be scheduled. Again there are two house ahead of me (I am to hear this same phrase five times over four months). August 31st I am sent my statement and another invoice. Second week in September I call to check the status, guess what -- two houses ahead of me. I refuse to send the payment in until I have a firm date, they then refuse to place a date until I send the payment in, again they have the upper hand as I have hundreds of possible hurricane projectiles on my roof during hurricane season. They actually had the audacity to say that I will delay the work being done if I don’t send them my payment. I mail them my payment. They say they will schedule my roof ASAP. Another month goes by with the tiles on the roof still. I again plead to get the roof done. October 26th they finally start on the roof, it takes them two days. Seven months after I gave them my deposit. November 20th they are still not done with the finish work but I get the final invoice. They did not repair the stucco that they damaged taking off the old roofing tiles. This is of course in the front of my house. Another month and December 18th they said that since the worker said they would fix it, they would but don’t normally. It is at this point that I notice the front of my house, which has two peaks is inconsistent. The smaller peak has a fascia board the larger peak does not. I ask the worker why not, he says that they did not put in the furring strip of wood on the larger peak so they cannot put a fascia board in. In other words, the front of my house will never look consistent. I bring up the point that the fascia board is on one side and not the other and how are they going to remedy this? The owner will call me that day, as you can guess there was no call. Finally in January, I call the city inspectors office to re-examine the inconsistency and they agree it isn’t but that it met code. Thus 90% of my house looks one way, 10% that faces the road looks another way. January 18th the same worker comes back to paint the area and the fascia board so they look more consistent. It doesn’t. I was told on four separate occasions the owner of the company would call me, he never did. I emailed him, he had someone else respond. This has been the worse experience I have ever had with a contractor and I have renovated several homes in several states. I would avoid this company. The photo shows the finished work with the inconsistency in the front of my house. Not huge but it will bother me every time I look at it.

Work never got done. After chasing them for 2 months only received a verbal quote. Called and requested a written proposal 4x still nothing. Guess they dont need new business.

My wife called twice. Once before the hurricane and once after. No return call at all.

Took a week to reply to request for quote after Irma. Tooo a week to receive the quote via email when other roofers left quote with me upon inspection of roof work needed. Their quote was $1900 for 10 tiles (2 hrs work) the actual company I used charged me $750 and left me 20 spare tiles. Buyer beware.

Never provided the services.

excellent work and honest people

I found your personnel to be exceptional in professionalism and courtesy. In addition I was further impressed by the way your people came to me to explain every step of the job. While I was disappointed that I had to wait a few weeks for the work to commence, I could not have been happier with the way the job progressed once underway. Please do not hesitate to use my name as a reference. I would be more than proud to tell others how happy I am with your company. I am also placing excerpts from this letter in the reviews section of Angie’s List for the whole world to see. Thanks so much for the great pricing and top notch, professional workmanship.

unknown

Nast located the source of the leak and provided an estimate to repair the leak. The workers showed up within a few days after I approved the estimate. They did the necessary repairs to stop the leak. They returned several weeks later to replace the tile as needed. I was very pleased with the job.

They left the place in a mess. The surface wasn't appealing and it looked terrible. I would call them incompetent. I was very unhappy.

Nast Roofing put the roof on my house in 2007. They had a five year warranty on their work. They have come out twice and honored their warranty. They were extremely professional, and I would not hesitate to recommend them again.

I recently had a new roof put on my house by Nast Roofing. I got estimates from two other [reputable] roofing companies in Fort Lauderdale but the Nast estimate came in about 30% less than one competitor and about 40% less than the other. Price was a primary concern but not our [only] concern. Nast Estimator, (Ray) actually stopped by 5 times as we vacillated between companies. I felt ZERO sales pressure or insistence on what style to pick from Nast as we did from the other companies. Ray was extremely patient and simply explained what could be done and left all of the options to us. Michelle and Ed in the office were absolutely delightful to work with as were the owners who [personally] repeatedly brought us tile sample - after tile sample as we tried to settle on a selection we would be happy with. They let us take as long as we needed to make our selection. The workers were efficient, neat and courteous. The entire process was absolutely painless. I would recommend Nast Roofing to anyone! As a matter of fact, we have decided to leave the Nast Roofing sign in our front yard indefinitely so that we can provide them with FREE advertising. Our roof is beautiful!

They did not pay their suppliers after I had already paid them in full. The suppliers put a lein on my home. The roof leaked after they put it on and tried to charge me to fix the leaks. I then had to hire another company to come fix the new roof that they put on.

There was a wait of 6 months until the roof tiles were delivered - not their fault - and then everything went smoothly. They were here when promised. Before hurricane Katrina came, they were on the roof tying down the tiles even before I could call them about it!

They were, of course, very busy after the hurricane. They are lovely people to deal with. They did a good job.

THEY DID AN EXCELLENT JOB WITH THE LARGE TASK THEY HAD AHEAD OF THEM. THEY DID A LOT OF WORK IN A VERY TIMELY FASHION. THEY WORKED VERY HARD. THE ROOF LOOKS BEAUTIFUL. I WOULD RECOMMEND THEM TO OTHERS.

THEY DID AN EXCELLENT JOB. THE ROOF THAT THEY BUILT FOR US WITHSTOOD THE HURRICANE. THEY HAD TO MAKE A COUPLE OF MINOR REPAIRS. THEY GOT THAT DONE IN NO TIME. I WOULD RECOMMEND THEM.