"They damaged a $250,000 painting and they are refusing to make an insurance claim. Then the owner called and screamed at me. The man didn't even complete the whole job at first. They had to come back in to fix it and had an attitude. They were very rude. "
Description of Work: polish the marble floor
Rating Category
Rating out of 5
$250
Andromeda M.
05/2012
3.0
floor cleaning
+ -1 more
They kind of misrepresent what they do and they overcharge. They were late. I have to call back a second time because of the moisture. The nature of the floor causes the moisture and they have to come back to make sure all the spots are gone after and buff it. They will not come back the second time if you do not call them. They put you on a plan and they give you a set price what they will charge you but it does not include honing and filling. The price I am charged includes 500 sq feet. I would not recommend them. The owner is very professional, the staff is horrible.
Description of Work: I used Marble Kare USA to polish a marble flooring. They polished the flooring in my foyer, living room, dining room, another area and part of a closet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Floor Cleaning and Waxing,
Marble and Granite
FAQ
Marble Kare is currently rated 2 overall out of 5.
No, Marble Kare does not offer free project estimates.
No, Marble Kare does not offer eco-friendly accreditations.
No, Marble Kare does not offer a senior discount.
No, Marble Kare does not offer emergency services.