My garage is leaking so I called Lyon’s roofing for an inspection. Alex arrived earlier and called in advance to inform his arrival. He is professional, courteous and honest. He suggested me first find a painting company to water proof my house because he doesn’t believe my roof is broken based on several observations. He also suggested the procedures and cost will occur if the painting company’s job doesn’t solve my problem and I decide to hire Lyon’s. It’s very rare to find an honest company who wants the best for their customers. They don’t make any false inspection because they want to make money. Although I haven’t hired them but I definitely will if my roof does have a problem in the future.
Description of Work: Roof Leaking inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie K.
09/2020
5.0
roofing, chimney repair, roof cleaning
+ 1 more
This is the second time I have used Lyons for roofing repair and a previous roof cleaning. Their pricing is very reasonable and I’ve been really impressed by their professionalism and quality of work. They have left the work area cleaner than it was before they arrived, even blowing out the leaves from the gutters and cleaning them up from the ground. I would definitely use them for future work and highly recommend them.
Description of Work: Roof repair from lightning strike
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter W.
01/2019
5.0
roofing
+ -1 more
Great job! Customer service was excellent with everyone that I dealt with, from Jack to Lia, John and Alex, and the workers too. Everyone was professional, courteous and very responsive. Their quality is flawless with attention to detail. Their price was competitive, not the cheapest but not the most expensive either and in the middle of my estimates. Since I was doing a full roof replacement on my house I got estimates from 5 different companies. I chose Lyons roofing because they had done roof replacements in my community including the community pool clubhouse, thus I could see the work they had done plus I knew the other customers and talked to them. Overall very satisfied with Lyons Roofing. Great job - I am a satisified customer!
Description of Work: Full residential roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,100
Wendy B.
07/2018
5.0
roofing
+ -1 more
We needed additional roof repair after our inspection for a pending house sale. After J&K roofing failed to find these problems and/or did not fix them back in December, when we had previous extensive repair done, we hired Lyons. Other than having to wait about 6 weeks for their very busy schedule (backed up by all the rain too), they were phenomenal. The repair men were efficient, courteous and went above and beyond by even painting our fascia for us. I would like to tell everyone, Lyon’s Roofing was worth the wait!
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jay H.
12/2017
1.0
roofing
+ -1 more
They did not do the work I paid for, the roof continued to leak and they wanted to charge me an additional fee to fix it. I now have to pay another roofer to fix the "repair" that Lyons Roofing did. Lyons Roofing did damage to my roof instead of repairing it.
Description of Work: I had Lyons Roofing repair a roof leak.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
Response from Lyons Roofing Inc
We are sorry to hear of your disappointment. What we have on record is we did a leak repair for you 12-19-11 in your living room with a 5 year warranty. On 11-26-13 we received a call that it was leaking again. We came out immediately and repaired the leak under warranty 12-2-13. Not until this review was written in 12-2017 have we heard anything from you, which by now the leak repair form 2011 is now out of warranty. We treat our customers the way we want to be treated and if you had called us out again during your warranty (which was above the usual warranty given) we would have been there immediately for you, and hope you will reconsider this review. Thank you.
Stewart M.
04/2017
5.0
roofing
+ -1 more
All work done very professionally. Workers were nice and neat. The charge for removing the plant on the estimate was $325. The estimator said they may have to remove tiles, etc. to remove the plant. The worker said, he just pulled the plant out with no effort. Therefore, I thought the $325 charge for that was a bit pricey. Very pleased with repair and work.
Description of Work: Replacement of approximately 10 missing tiles, and loose damaged underlayment. Excellent work, tile was very close match (not new but i knew it was hard to find. Also, repaired about 10 broken tiles with adhesive. Included filling pitch plan for electric penetration. Also, filled in missing concrete in several places. Estimator noticed plant growing on top of roof in tile and needed to be removed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,375
Stewart M.
04/2017
5.0
roofing
+ -1 more
Good job. Replaced missing tiles and filled in "mud" in areas where needed.
Description of Work: Replace roof tiles, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Gareth M.
01/2017
5.0
roofing
+ -1 more
We've used them a couple of times. I would use them again in the future.
Description of Work: I used Lyons Roofing. They did roof repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
LARRY L.
12/2016
5.0
roofing
+ -1 more
The fellow spent a lot of time here and suggested I try caulking some thin gaps just below balcony doors before spending more to repair or reroof. I appreciate his honesty in the matter.
Description of Work: Fix leak from balcony area.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew A.
08/2016
5.0
roofing
+ -1 more
The work was done in a timely, professional manner. I have used Lyons Roofing before and have found them to be a company that performs according to the best standards of the industry and follows up on any deficiencies promptly. The only issue following completion of the work was three small but noticeable yellow spots showed up on an otherwise bright white finish. I contacted the factory rep, Matt Rodemeier, about this as the factory is responsible for the warranty. He declined to remedy this as he called it "asphalt bleed through" and said it would not compromise the waterproof character of the applied coating.
Description of Work: Coating flat roof portion of house with a waterproof, insulating silicone coating.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Sunitee S.
08/2016
1.0
roofing
+ -1 more
We had a leak in our daughter's bedroom. We had a roofer quote us an amount and my husband asked me to get some more quotes. The first roofer installed a temporary tarp because he did not want any water to leak further. That worked well for more than 2 weeks. I called Lyons roofing for a quote and the guy came and was up examining everything, gave me a quote as well. Two hours after he left it started to rain and I had stepped out of the house. My children called me really upset because there was a much bigger water leak in my daughter's room and water was all over the floor. I called Lyons Roofing and the lady said he will have the guy call me back. He called me back and said that he did not touch anything, that the roof was bad from before. He started arguing and yelling. I told him I cannot argue, just please put back the temporary fix that was there for more than 2 weeks with no water leak! He said he did not touch anything. If he did not touch anything? How could he tell me that the wood was all rotted and all the damage that was there. He had to move something to see the damage?! I called the company again and the lady that answered listened to me and told me that someone will call back. No one called back!? Our roof is still leaking?! Worst customer service and employees that do not own up to their mistakes. I will make sure that I tell everyone what a terrible roofing company this is and to please not give them any business.
Description of Work: Leak in roof
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Lyons Roofing Inc
I do apologize however we are unable to touch other's installations such as a tarp without a signed contract from the homeowner. Tarps/temporary fixes (even when done by others, not us) are not meant to hold up against heave rains.
Dennis S.
11/2014
5.0
roofing
+ -1 more
Jack Lyon is amazing as are his office staff! They held our hands through the entire process, Jack called us to answer our questions and explain what he recommended and why. They didn't try to up-sell us or convince us we needed extra things we really didn't. Jack came to our house twice to evaluate different things we asked about including helping us determine what style tile we wanted as well as left us samples. The roofing team did a quality job and cleaned up after themselves daily. The only thing I wish had happened was that we were communicated to as to when they would be here working and when they would not. End result: roof looks amazing and we are very happy with the quality of the job!
Description of Work: Removed and Replaced entire Tile roof on 3500 sq foot home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
Andrew A.
07/2014
5.0
roofing
+ -1 more
Estimator Alex showed up on time on 7/2/2014 and gave estimated time for repair to be done as 2 to 3 weeks, weather permitting. Crew showed up on 7/21/2014 and completed repairs except no charge repair was missed. Company called me following morning and I informed them of missed repair. Company owner called me back and arranged for missed repair to be done the following day. That in fact was done. Original work crew not only replaced rotted fascia with new painted fascia but painted adjoining fascia so everything looks great in that area on the front of our house.
Description of Work: Work entailed repair of roof leak, replacement of rotted fascia and no charge repair to cracked fascia board roofer had installed when doing work at an earlier time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,675
John H.
06/2014
5.0
roofing
+ -1 more
When I suspected a small leak in my front eave I contacted three roofing companies - two well known local firms and Lyon's Roofing (because of their reviews here on Angie's List). Company A did not even meet with me, they just phoned in a quote and said that their price might change "depending on what they find." Company B did send a guy to actually look at the roof, but he only glanced at it from the sidewalk and gave his verbal estimate with the same caveat (depending on what I find). My contact from Lyon's Roofing was Lee. Lee not only looked at the roof eave, he walked the entire roof and went into my attic and did a full visual inspection both inside and out. He not only found the eave leak, but a second leak in a "roof return" and a rusted J-Vent which was no longer water-tight. He also pointed out that I had some cracked tiles exposing my underlayment which really should be glued back together. All of this was presented in a written, binding estimate which was very competitive in cost considering all the additional work! His contract even included a 2 year warranty, where the other company's had only been for 1 year. Lee showed up to work exactly as scheduled and was very good about communicating his scope of work for the day, as well as anything he found that I needed to know. The work did take a day longer than planned, but that was only due to our typical afternoon rainstorms this time of the year. However, Lee also found that the lead seal on two of my flue vents were broken open on the top - allowing water to penetrate inside and down the PVC pipes. He sealed them both for me at no additional charge. On the last day when he was reinstalling the tiles, he told me he had some extra mortar and would I let him correct a set of poorly installed tiles he found on the roof from a previous repair - again at no extra charge. From start to finish I was very impressed by this hard working man and his team. I knew nothing of Lyon's Roofing before this month, but I can not express my satisfaction and plan to recommend Lee to as many of my neighbors as I can!
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Craig W.
06/2014
5.0
roofing
+ -1 more
They were on time and very polite,got to work right away and did a fantastic job.The girl in the office was very kind and kept mr informed of their schedule.
Description of Work: They replaced broken and cracked tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Rochelle H.
06/2014
5.0
roofing
+ -1 more
First contact, and thus the first impression, is made with the office staff. They are extremely polite and professional when answering questions or scheduling an appointment. It rained the day of my first appointment in 2007 and they called to reschedule! From that point on, all contact has been exceptional. Jack Lyon came to give me the quote and answer all of my questions. My roof was replaced as promised, the work was beautiful and everything was done without a minute of aggravation. Jack also suggested that I use the Roof-a-Cide every two years. A reminder is sent when it's time for the next application. And as always, the technicians arrive as scheduled. This is an easy, no hassle company - they are always a pleasure to work with.
Description of Work: The last contact I had with Lyon's Roofing was for the Roof-a-Cide spray application. Lyon's Roofing replaced my roof in 2007.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
craig F.
04/2014
4.0
roofing
+ -1 more
This company is probably one of the better companies out there. The only reason I did not use them is because they wanted almost 90 percent of the job paid as soon as the tile was delivered and their warranty only covered defects in their workmanship, not defects in the material.
Description of Work: Estimate only
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Lyons Roofing Inc
Sorry to hear that we were unable to clarify these issues. The reason 90% of the cost of a Re-Roof is due at the "Tile Loading" stage, is because the Re-Roof process is 90% completed at that time. We hear from our clients, time & time again, that our "Workmanship Warranties" are normally at least 2x that of our competitors. Also, the materials we use are backed by the manufacturer for (50) years. We understand feeling comfortable with all details of the Re-Roof process is important to our homeowners & we are happy to clarify & answer any questions a homeowner may have during this process.
Carmen H.
04/2014
5.0
roofing
+ -1 more
After a weekend of heavy rains, we noticed a water stain on the ceiling where in May 2011, Lyons Roofing had repaired a leak for us. Charlie and another technician came that Monday after our service call and were prompt and very professional. They identified the leak and proceeded to repair it. The leak was right next to the flashing and area that had been replaced previously and since it was still under the warranty, there was no additional charge. We have used Lyons Roofing for many years and recommend them when someone needs a roofer.
Description of Work: Repaired a roof leak.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim H.
09/2013
5.0
roofing
+ -1 more
Lyson's roofing is a fanatic business to work with. I have used them numerous times over the last 20 yrs. 1st time was when our hour was struck by lightening. They showed up and fixed the damage. They have resolved leaks correctly more than one time without any failed attempts. Each time it fixed the problem. They have done other work around the roof line for me as well; all done very well. Following huricanes, Wilma and Katrina, they replaced roof tiles. The roof was old so they found tile and stained them to look similar and matched. Did a great job. Roof replacement was done right and on time snf price was competitive-less than other roofers. This roofer has my full confidence and I have recommended them many times to others people who have used them and feel the same.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
KAY B.
08/2013
5.0
roofing
+ -1 more
I've used Lyons Roofing for years. They are very professional and always get it right the first try.
Description of Work: Fixed leak over living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
jose K.
08/2013
1.0
roofing
+ -1 more
The inspection went very weel. The inspector brought a specialist on Roof to give a Roof Opinion. The Technician (a new inspector) claimed the roof needed repairs for $8,400 and the roof had an estimated life left of 3-5 years. The Buyers wanted to walk out. We convinced the Buyers to let us get other quotes from highly recommended Angie List Professionals. We did 3 other quotes with highly recommended Roof Contractors from Angie's List and 2 others highly recommended. The highest quote was less than $4,000 and all roofers agreed that the roof should have at least 10 years life left, if the problems were fixed and the roof maintained (tile roof with about 10 years since installed). The worst part is that we called the owner of the company, Mr Jack Lyon to asking to review what his technician had put in the report, after we had done the other quotes. He came right on time and took a long time evaluating the roof and insisted that this technician estimated was very conservative. The only admission he did is that they use 3 to 5 years to be conservative and to insure the Buyer can get insurance. The Buyers close and will not be doing the repair jobs with Lyon Roofing and you can be sure that we will not be using their services as a roofer or inspector any time soon. If it was not easy to glue this deal together after the opinion of Lyon with, as proven by 5 other quotes, was not valid at all ($8,400 he estimated, $4,000 maximum cost)!
Description of Work: A Roof Inspection for a Buyer
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,400
Response from Lyons Roofing Inc
We do apologize that you were unhappy with our inspection report. I see you were the selling agent, and we were brought on site to let the buyer know what exactly he/she was buying. There were 7 areas of leaking fascia boards, and 7 areas of rotten fascia along with many broken tiles. We provided a diagram of the deficiencies and stand by our opinion of the roof system at that time. We do realize that this can make or break a real estate deal, however, our 1st concern is letting the buyer know what exactly they are purchasing.
Frank S.
07/2013
3.0
roofing
+ -1 more
There have been several leaks in the last 5 years which Lyons Roofing has come out and repaired, some in the flashing and some in the roof peak. The flashing leaks were repaired successfully but there has been persistant leaking at the roof peak in different areas which has been addressed several times. The leaks worsened after a weekend of heavy rain and and we called to request that someone return to reinspect. This technician who was sent out was unprofessional and left without trying very hard to find the leak. I entered the attic myself the next day and easily found the leak, wet wood and stains on ceiling. This is in an area they have already repaired once before. After speaking with the owner he quickly sent out a different technician team who were very thorough and professional. They identified the problem areas and repaired those areas within a few days. The owner stated he thought the problem was due to the way the local inspector required the tiles at the peak to be fastened when this was installed, which has since changed.
Description of Work: Lyons insalled a new tile roof on home prior to our purchase and they have been out several times for warranty work.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,000
Alison M.
07/2013
5.0
roofing
+ -1 more
This is the second time I have used Lyons Roofing. The first time was to replace the flat portion of our roof as required by our home owners insurance. This time was to repair a leak. They were very responsive and able to come out for service quickly this time. The first time took a little longer to schedule. We live out of town and they coordinated the service appointment directly with our tenants which was a big help. Their prices are reasonable and they did good work.
Description of Work: Patched a leak in our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
FYRESQ C.
06/2013
5.0
roofing
+ -1 more
I have used Lyons Roofing in the past, as have my neighbors. They are always on time for estimates(next day), very reasonable and highly professional. My leak was in a tricky place-where the garage roof meets the second floor wall, so it took a lot of cuts and awkward fittings. The company's scheduler/Queen of the roofers, Mary, was very informed and on top of the job, though she wasn't here. Due to a very heavy rainy season, they were backlogged, but got to me quickly. The team that did the work spent two days, arrivingt promptly at 8:30, and working through the rain. The insurance adjusters were out today, and could observe their work from the stair landing. They were very impressed, stating they had heard Lyons was an excellent company. Both days, the crew cleaned up spotlessly. I am a retired Firefighter, and did a lot of construction in my younger days, so I know quality workmanship when I see it.. I uhesitaingly recommend Lyons Roofing for any repair, up to and including whole roof replacement. FYRESQ CE Rousseau Weston Fl
Description of Work: Repair severe leak in roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Bruner D.
06/2013
5.0
roofing
+ -1 more
They came out on time and they knew what they're doing. They were very professional and explained what was going on with what they recommended and did the job.
Description of Work: I used Lyons Roofing Inc. for roofing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning,
Chimney Repair,
Pressure Washing
FAQ
Lyons Roofing Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Lyons Roofing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa