It went terrible. He started with ripping everything out. He then came in immediately with top soil without preparing the lawn at all. Mr. Wilson and his crew layed down the sod in the front and back yards. The sod was so poorly laid in the back that there were 1 to 2 inch gaps between pads of soil. He then had one of his workers work on the sprinklers. They weren't all working properly. He also planted some plants around the palms. I had the sprinklers set to go off every evening so the grass would get the proper water. I even made sure to water the areas where the sprinklers didn't reach. Within a couple of days with grass started to turn brown. I called Mr. Wilson he came back but the grass kept on dying especially the back yard. I called Mr. Wilson several times, and he came back and to me I had chinch bugs from the neighbor even though he had no access to their back yard. After several more calls he told me to bad and I was stuck. After paying Mr. Wilson $3000 I now have to pay someone else $1100 to fix his mess.
Description of Work: Holly Tree Service was referred to me by a real estate agent. He removed and cleaned up my front and back yards. That work was OK but expensive at $850. He then proceeded to lay down soil and sod without preparing the lawn at all. He didn't kill the weeds, wait at least a week before laying the sod. I was told later by 2 other companies that is the proper way to lay sod. The grass started to die within 10 days of Harold Frank Wilson laying the sod It was particularly bad in the back yard. I called him and he came back and told me that my neighbor's back yard had chinch bugs. I asked him how he knew this since he had no access to the neighbor's yard. I called him again many times and when I finally got to talk to him he basically told me too bad. I got 2 lawn service companies in to inspect the lawn and both told me I had no chinch bugs but grass fungus and that the grass came in with it. I again called Mr. Wilson and told him what I was told about the fungus, and he again to me too bad grass was not warranted. I am now treating the front because that might be saved, but the back yard is a total loss.This is costing me $125 for the first two treatments and $70 a month to save the front. I have had 2 additional lawn services in and was told that to redo the back yard it will cost and additional $1100. They also told me that a reputable lawn service would have treated the old lawn with herbicide and waited at least 1 to 2 weeks before laying new sod. Mr. Wilson no longer returns my calls. Also, he had another gentleman fix the sprinkler system for a cost of $250. 4 of my sprinkler heads never worked, and I have had to have another sprinkler company to finally fix the system properly at a cost of another $200. I am trying to sell my house. That was the reason I wanted to lawn to give the house curb appeal. Now what potential buyers see is a dead backyard and a front yard in poor condition.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
03/2006
5.0
tree service
+ -1 more
THE EXPERIENCE WAS FANTASTIC. THEY HAVE DONE TREE REMOVAL FOR US IN THE PAST AND THEY ARE A PROFESSIONALLY OPERATED COMPANY WITH REASONABLE PRICES. THEY ARE ALSO VERY HONEST AND DEPENDABLE.
Description of Work: THEY REMOVED TREES FROM OUR YARD FOR US.
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Service Categories
Tree Service
FAQ
HOLLY TREE SERVICE is currently rated 3 overall out of 5.
No, HOLLY TREE SERVICE does not offer free project estimates.
No, HOLLY TREE SERVICE does not offer eco-friendly accreditations.
No, HOLLY TREE SERVICE does not offer a senior discount.
No, HOLLY TREE SERVICE does not offer emergency services.