Green Choice Carpet Cleaning Inc

They were on time, courteous, exactly what they were supposed to. Excellent job. Brand new! I would have used them earlier if I had known how wonderful the service was!

Again, we originally used this company independent of Angie's list, based on an ad in the paper. They cleaned one bedroom of white Berber carpeting. When they left, the carpet was sparkling white, but as it dried, brownish gray spots appeared all over, so it looked worse after the cleaning than it did before. To be fair, we did not complain to the provider or ask them to fix it, so they had no opportunity to rectify the situation. To be honest, we were afraid to have them touch the carpeting again, and, frankly, the carpet looked like it was beyond repair. We had the same carpet cleaned a year later by Color King, just to see if there was a chance it could be salvaged. The people from Color King knew right away what the other company had done wrong (they said that Green Choice had gotten the carpet too wet) and exactly how to fix it. They also cleaned 3 bedrooms for the price we paid Green Chice to clean one bedroom. I have posted a positive review for Color King on Angie's List. Again, I want to emphasize that we did not give Green Choice the opportunity to rectify their mistake. Maybe if we had, they would have come back to redo it, and maybe they could have gotten rid of the brown spots as the other company did, but we did not let them know that there was a problem, so there's no way to know for sure. From the experience we did have with them, I would be afraid to use them again.

was getting skeptical b/c of lack of responsiveness at first, but was quickly resolved once the glitch was discovered and dealt with. guys came at appointed time, were professional, respectful, fast, efficient, and totally non-plussed by the chaos around them! rugs/sofa came out great and for a great price. 2 thumbs up!

It was a Big Deal purchase. It went well. There was nothing spectacular. We didn't pay anything above the $79. Everything went fine as far as I can remember.

They contacted me right after I purchased the deal, I could not get the job done right away. I have now tried to call them and the phone number is disconnected. I feel that even if they went out of business, they would reach out to me and let me know first to honor the deal I paid for.

It was okay. They were just average. I didn’t have any issues.

I’ve been calling to schedule service, and the phone number is not a working number. I contacted them through their email and they have not responded.

Saved me from the landlord. Made everything sparkly and fresh smelling. A thousand thanks!

They did an excellent job in cleaning the carpeting, paying special attention to heavy traffic areas. They did not arrive within the time frame given but called ahead to inform me they were running late. Once at the house, they were efficient and fininhed the job in a short time period. The carpeting was not overly wet and dried within a day. The carpeting looks great and I would definitely use them again.

THE CARPETS WERE CLEANED BUT HE HIT THE WALL ON THE STAIRS IN SEVERAL PLACES LEAVING MARKS.

Purchased a Big Deal for carpet cleaning. He showed up as scheduled and cleaned carpets, I asked if he could also clean the small area of tile in the master bath. He did so for an additional $50. He was in and out of my house in an hour and 15 minutes. I do have to say, it was the fastest I have ever had anyone clean my carpets. In the time it took me to wipe up the bathroom tile that had been cleaned, he had cleaned a bedroom, family room and large living room. I noticed that the carpets were still pretty saturated by that evening and took until the next evening to feel completely dry. Once dried, it seemed that they were not as clean as prior times having them cleaned. I was thinking that either the suction may not have been working as well on the equipment, since they were so saturated and not all the dirt was pulled out, or maybe the guy just went over them too fast. A few days later, I noticed that there were metal marks along the edges of each of the tiles in the bathroom. I tried different cleaning products on the tile marks over the next two weekends, without success. I then contacted Green Choice (I should have called sooner) and told them about the tile issue and the situation I had with the saturated carpets and them not coming as clean as prior times. Terry came out with a cleaning product and worked on his hands and knees for quite some time trying to remove the metal markings on the tile. Most are gone and those that are left are only noticeable if you are down on your hands and knees. The next weekend Paolo (I think that was his name) came out and recleaned the living room carpet for me. He really worked hard to be sure all the spots were removed and made sure the carpet was not saturated when he was done. Wish he had come to do the cleaning in the first place. Terry called the next day to see how things went and I was able to tell him all went well. I would use them again, if I could be sure I would get the same gentleman that came the second time.

I have had the cleaning before by a different service. The deal was advertized as 400 Dollars or something, but we got it for 149 Dollars through Angie's List, but it was one 140 the last time I had it done also. So, I didn't see a saving there. They were not good at being punctual. The guy in charge was sending out younger people. The best part was that the kid he sent to my place was the best for the job. He was a people's person, and he was good at what he was doing. He is young, and he will learn a little more as time goes by, but it went fine. They had advertized 4 rooms, but I only had 3 rooms, but I knew what I was paying and for what. I didn't really see any savings but I had my carpet cleaned, and I was glad to pay the money, and I went through Angie's List, which adds credibility. The kid who came out was very nice. He showed up on the day he was supposed to show up.

they were playing games asking me over and over if this was a house or apt ?/ which it was not the piont , anyway I asked then the came ASAP since we have a Newborn baby , I gave them 3 dates, the picked one on their convenience. for March 18 beet 9 a,m, and 11 a,m, we were like DOMMIES waiting all they long ...they never call me nor email me and did not show up

No furniture was moved to get under things. The gentlemen let his spray bottle for spot removal at an earlier job, so I had to empty out a spray bottle for him to use. Not a big deal...but worth mentioning. And they were no plastic footers to put under furniture, before putting the furniture back on wet floors (stanely steemer did..). The worker was very nice and professional however.

Terry called to say there was an accident and he couldn't make it. After that I didn't hear back, so I had Angie's List refund the deal. He was extremely nice, and I feel bad that I had to have it cancelled. But since I didn't hear from him, I had no choice. I do appreciate that he called me to let me know initially, but I do wish I had heard back to know he was ok.

got exactly what i wanted, the cleaner was flexible

Green Choice carpet did an amazing job. I have cream colored berber carpet and the stairs, being the main traffic area, were really dirty. There were (old) coffee stains from where my boyfriend had spilled coffee on several of the stairs. Green Choice was somehow able to get all of the stains out! In the past, carpet cleaners have rushed through the cleaning but the young man from Green Choice spent TWO HOURS cleaning 2 sets of stairs and 3 rooms. I am very happy with the service. I highly recommend Green Choice and I will definitely use them again.

I made two appointments with this company. The first phone call I made was to set up the visit time. The representative of the company that I spoke to gave me a time certain that the person to clean my rugs was to arrive. I was, of course, home during that time. No one showed up at that time. About 3 hours after the time that I was told someone would be over to clean my rugs, a gentleman called to let me know he would be to my house in about 30 minutes. I told him that after waiting for 3 hours from the time I was notified he would over, I had to leave the house to attend to other matters. He explained that the representative that I had spoken to was not supposed to give me a time certain that he was to get to my home, but that I should have been given a "time slot" of four hours, or a.m. or p.m. for the day. We scheduled another appointment during that phone call. This time I was advised it was a "time slot" and that I would need to reserve a half a day for him to come anytime during that time slot, but the man was pleasant and told me that he assured me he would make my house the FIRST STOP of the morning, since this was my second time trying to schedule the visit. That date came along. He did not arrive in the morning. He did not call in the morning. I waited until 2:30 in the afternoon on that Saturday, no one showed up to do my rugs. I was told by the security guard-gate that a cleaning company came by at 3:30 on Saturday, but I was, of course, after waiting 6 and a half hours for someone to show, no longer home. So... in short, two of my very valuable Saturdays were messed up and wasted because of this, AND, my three carpets are still not cleaned AND I'm out all the money I paid on Angie's List to have this service done. Disappointed,

I wouldn’t consider using them again, after they left, there were spots that came back up; it wasn’t a good cleaning job to do. I don’t want to be aggravated so I will not use them again. They were polite. It would have been okay if the quality of the cleaning was good.

It went well. The technician was diligent and paid attention to difficult areas. The appointment was scheduled and kept in a timely fashion. The green non-toxic carpet cleaner is exactly what is needed when my grandchildren visit. I highly recommend this company.

Very superficial cleaning?nothing that was outstanding or that I would recommend to anyone. Did not move or lift a single piece of furniture and replace. I moved everything off the floors, but thought that I would at a minimum get carpets cleaned under the chair in the bedroom and move it replaced with plastic under the wooden legs. Made no effort to even slide anything to the side to clean underneath. Carpets very wet when he left, did not suggest I turn on fans, etc. Did not wipe up water on marble floors ( slipping hazard)?I have had much better service for the same price with other companies.

It was good. They were on time, did a good job and were gone in no time. I had a problem trying to get in touch with them because somebody hadn't answered the recorded message. And so I called Angie's List and then they called me back. We then set up a date and he was on time. He got here when he was supposed to.

Terry called mid-way through the appointment window to advise he was on his way. He arrived on time, surveyed the carpet and went right to work. The carpet was over 10 years old and he advised that some of the stains/spot may not come up. I am familiar with cleaning products and I knew not to expect miracles. WE WERE BOTH WRONG! The carpet came out cleaner than we both expected! I will definitely use Green Choice again!

They scheduled appt for Saturday at 8am and said she would call the day before to confirm. I didn't get a phone call on Friday so I called them and got voice mail. No one called me back. Waited till 8:15 on Saturday and no one came so we left. I had a missed call on my phone at 9:27 but no message so no idea if it was them or someone else. I called and left them another message and said no one showed up and it's been a week tomorrow and no one has called me back. I'm canceling this and getting a refund. I have no faith that they would ever come and clean my carpet since they can't even call me back.

The carpet and rugs were fine but on the same day I asked for an area rug to be done and that came as dirty as it left. There was nothing done to it. It seemed wet but it was really not that beautiful. When they came to do the carpet and rug cleaning I said, "Oh, it is looking good. Can you do the area rug?" And they said, "We recommend to have it taken away, really cleaned up and then come back." They brought it back in three to four days and I was like, "I do not care how many days. It is just that I want it well cleaned." And when it came back, it came with the same things. They said that they could not take anything away. One end was dirtier than the other ones so it almost looked like it was dripping and the dirt was accumulating on one end. It is a good rug but I wasted money on it. I spent almost $300 on that area rug for nothing so I was not happy but my interaction with them was good. Everything else was fine. I promised to pay so I paid it and I did not want to make a fuss for the person that brought it back so I just left it at that. I told them, "Well, it is really not very good." So, I did not give an extra tip for that part but the other part on the first day with the rugs and the stains on them, they really took care of taking it away and did a good job. Only one of the stains came back but I was able to clean it easier whereas before I was not able to get it out so it was good. They came out to do the work within two weeks after I purchased the big deal. It was perfect based on my schedule so I had no problem with the scheduling. One part, they did really good and the other part, really really bad. The price that I paid was much better because of the deal but they should have gone and said, "No, we are not going to charge you for that," when they were not able to do the area rug or they should have done it.