Great Finishes Inc.

We could not be happier with Wes' work! We hired Great Finishes to fix our stone floors after another company acid burned and scratched them. Wes came to look at the floors at 9pm the same day we called him for an estimate. He explained what the other company had done to our floors and graciously offered to rearrange his busy schedule to accommodate ours. Within 3 days of our initial estimate Wes mobilized a crew and refinished our floors perfectly and professionally. He and his crew went so far as to move all of our furniture themselves and used eco (and pet) friendly products in lieu of the harsh chemicals often used by less conscious competitors. I cannot say enough good things about our experience with Great Finishes. They certainly are the standard of what every stone finishing operation should aspire to be. Punctual, professional, and very fairly priced.

Mr. Wesley Clark, the owner, and his crew arrived at the designate hour. They were friendly and polite. Immediately after arriving, began to work and methodically performed the work requested. They put mats on the wood floor to avoid scratching it with their equipment. All in all, they were very industrious and finished the work in the time frame, Mr. Clark, the owner, estimated. Mr. Clark offered some tips to maintain the floor spot clean and the bathroom glass door.

Excellent. Arrived on time, professional, explained process along the way, supervisor inspected the own work and made recommendations to workers, they took their time and they came it at the exact cost proposed. They took excellent care while moving furniture and they place protectors on the bottoms of all chairs and stool, even gave me some extras I case the fall off.

What a terrific experience! I only have great things to say about Great Finishes! After I called the company for the first time after seeing the glowing reviews on Angie's list, , Wes came to give me an estimate at the time we had set. He was very professional, very thorough in his questions about what I wanted done. I thought the estimate was very fair. He subtracted all the areas where I had rugs because they did not need to be cleaned and/or polished. The team arrived early on both days. It took them a day and a half to do the job. Shaine and Louie were punctual, professional, polite and very meticulous. I had areas that were very rough, scrapped and damaged. They did an awesome job fixing all the problems, asking me all along if I was happy with the job, if I had any questions etc... They kept me posted on their progress and what they were doing. They fixed the holes in the marble for free! I am a customer for life! Thank you Great Finishes!

OK, one of the greatest customer service experiences ever. We had a new refrigerator delivered last week and the unit did not fit because the granite counter-top had a small outward bow in it. As the last fridge was much smaller, we did not notice this when we measured the opening for fit. I was out of town when it was delivered and decided to make some calls over the weekend to try and set someone up to come out and fix the counter. I looked on Angie's List and Great Finishes, Inc. had a very good reputation. I called them - expecting a recording and the opportunity to leave a message. Instead, the owner, Wes ACTUALLY PICKED UP THE PHONE; at 2:00 pm on a Saturday!! I described the problem; he completely understood what I was talking about and asked me to text him my address. I did. And less than 5 minutes later he texted back saying he would see me in about 40 minutes. Still can't believe it. It is now 3:30, he has come and gone and the fridge is nestled in its space. He even gave me - yes, gave me - enough sealer to do all of my counters. If you ever need anything done to your floors or counters, please use Great Finishes. Hopefully, by supporting good companies and good guys like this will keep them around for a long time.

Wes was extremely professional. He was very punctual for my appointment which is very unusual in today's world. He did an excellent job. I would definitely use him again for other jobs.

Great service. Showed up on time and all personnel were friendly and efficient. Took lots of time to be sure I was happy with the way they were able to repair the chips in the granite along a sink edge and counter edge. I would be happy to have them reseal and repair my granite countertops in the future. Appreciated that I could schedule a repair in Florida even though I live in California and have the experience go so smoothly. I would highly recommend their service.

They gave me a very competitive price, always came on time and did excellent work. The sealer did not completely sink in during the forst treatment so they came back on short notice and finished the sealing. the first tennent that saw my house rented it. I would definetely use them again.

I was extremely pleased with Wes and his Staff. From moving my furniture professionally and cautiously to get at the floors, doing the job, and putting things back exactly where they were. His knowledge of the type of flooring I had and knowing what the end result should be, he continued to persuade the marble to come to a brilliant shine. As he explained, " every tile is different" and needs special treatment to get the best from it. I was satisfied after 2 or 3 diamond grit levels were done, but he and his staff continued until they were satisfied that if it was their tile in their home, they would be happy. Needless to say, I am extremely happy with the shine they produced. Their professionalism and knowledge gave me the confidence that my home was in good hands. The price was very reasonable and I would do it again, knowing what I know now. I understand marble much better then before as Wes let me know exactly what he was doing and what he expected from each stage. I have been in business for over 40 years, and deal with many trades. I would highly recommend Great Finishes Inc. for future contracts..

The guys were professional, experienced and treated our home as if it were their own!

Wes and his team did a great job, putting in extra effort to make the floors really shine. Outstanding service.

Wes was incredibly responsive and adjusted his schedule to fit me in before my furniture arrived. He was a real professional in every aspect and my floors look great!

The owner of the company Wes came out and was on time for our appointment. After meeting with him I didn't feel the need to get other estimates as I usually do. He quoted me an approximate price at the initial meeting but by the end of the day I had my official quote. We came to an agreement and scheduled the work with him. The job was done in two days and the floors look great. They put everything up on little dollies and got it done. Now we have squeaky clean floors.

I worked with several vendors before moving into my new home and Great Finishes was by far one of the best companies I worked with. I would highly recommend them to anyone. Wes, the owner, is an absolute pleasure to work with, is very professional, and always on time. His team was excellent as well. The limestone floors were very dirty and he was able to make them look new again. He and his team even came back when I requested an additional cleaning is some high traffic areas where the dirt was more difficult to remove. They were able to apply a stronger product to remove some additional dirt that was trapped deep into the stone. Before I hired Great Finishes, I had obtained quotes from other companies. Wes quotes a very fair price, and the service he offers to his clients is like no other. Do not give it a second thought and hire Great Finishes for your floor cleaning job!

our floors like awesome ! what a big difference it made. I would certainly use them again !

Wes Clark came with 2 excellent technicians - Shane and Louis. They moved furniture and did the floors of our condo, section by section. In addition to the fine quality of their work, the house was kept in good order and the furniture and rugs were put back exactly in their correct positions. We would wholeheartedly recommend " Great Finishes" for Marble reconditioning. Their pricing was very competetive. The quality of their work was excellent. Their customer service was as good as it gets. My wife and I couldn't have been more pleased with the entire experience.

Wes and his crew did a great job from beginning to end. Wes provided a fair (I got 4 estimates from other vendors) quote and performed the work exactly when and how he said he would. While his team of professionals were capable of doing the work independently, Wes stayed on site the entire 3 days to oversee and manage the work personally. I felt entirely comfortable leaving them unattended in my home to go out and run errands while they worked. The finished product is great, the floors look like new and everything was put back exactly as it was before they started, I didn't have to lift a finger. Great work and service, I highly recommend them.

We had multiple estimates. We even had a cheaper estimate than from Great finishes to restore and refinish my terrazzo floor. But after speaking to Wes the owner and his years of experience we decided to go with him. We had never had experience with terrazzo floors so we really counted on his expertise. Our floor is the original floor and previosly has had tiles and rug. We explained to Wes that we wanted his opinion and estimate. He talks a good game and can sell his own shirt to others. So we took leap and allowed Wes to do the job. He did in 2 days. When he was done he and spoke and he said "he was a perfectionist and was too hard on himself, but after furniture was placed i probably wouldn't notice" I was urged to pay. I injured my kneck and was unable to see the house until next day. I saw the floor the next day and i was DEVASTATED! The floor remained with large stains that look like dog pee. I can see all the tile markings. I have at least 20 or more holes . He didnt cover a single hole. And he didnt even remove cement in areas in the kitchen. The entry way to my house is DISTGUSTING! It looks that it has shiny holes all over the house. I couldnt believe it. My husband called Wes and he said he couldn't do anything else. I just don't understand how someone as reputable as Wes didn't consult with us before continuing if he saw that this job just couldn't be done in a reputable manner. I sent Wes a text telling him how disappointed we were and we should get a refund or partial refund. And Wes has not responded. I went today to see the house again and its horrible. I now have to cover it all up and spend that money plus wasted 2000k on Wes shining the holes in my house. So incredibly disappointed. Needless to say, i will never refer him to anyone except to maybe the better business bureau. Integrity can not be sold or bought. And he has none.

Great, not easy to book them as they are very busy but Wes came out took the time to explain everything and also was there when the job was done. He was also reasonable on his price and made sure to follow up to see how we liked the outcome.

It went great. Easy and in the time they said.

Amazing. First class company and staff. From the moment I contacted Wes he took great care of me until the job was completed. . They are masters in their trade. Shayne and Louie, were polite, prompt and extremely thorough with our job. They took floors in a multi million dollar home in Miami Beach that were old, filthy and not well taken care of and turned them into works of art. The end result is gorgeous. I am 100 percent satisfied with Great Finishes and would highly recommend to anyone! Thank you Wes, Shayne, and Louie for taking such good care of my home.

I used Wes and his company because of a recent review. It said "Stop reading this and hire them." So I did. They were great! They were prompt, well priced, hard working and professional. Now I am saying, if you're still reading this hire them! I will use them on the next project.

I contacted Great Finishes through Angie's List and got an immediate response. Wes came to our home, measured and gave me a free estimate the next day. Problem: We were undergoing some other changes and they were taking longer than expected, so I told him that I would contact him as soon as the jobs were finished and ready to make the floor shine again. I also had bids from a couple of others but either their price or procedure was not what I hoped for and when we were finally ready Wes and I set a date to begin. He was prompt and the whole procedure only took two days. Wes, Shayne and Louis are polite, courteous and actually nice to have around though they worked steadily. They moved all of our furniture around (including piano) and had a tough time because our floors had not been re-done for 15 years. We are very pleased with the beautiful result, our floor looks better than ever.

It turned out that it was a problem that was not capable of being fixed, although they tried. We all knew it was a long shot. I was afraid that that would be the case, but was also confident that if anybody would know how to fix it, it would be Wes and Shane. Although they worked on the area, they refused to take any money, since they hadn't been able to resolve the problem. Their attitude is outstanding, their customer service is phenomenal, and I will absolutely remember how great they were and how honest, and will most definitely use them in the future for any marble work I need. So, based on their recommendation that I get the entire piece replaced, I am now confident that I have no other option, and so that is what I'm going to do.

We just purchased new home. Wes came to house to inspect. That night he emailed us a quote for a very reasonable price. He set a date to start work. Showed up on time. Wes and his crew took a few days to refinish and polish all the floors in the home. The place looked amazing. Night and day difference. I would recommend his service to anyone looking to refinish marble floors.