After seeing their truck in the neighborhood and hearing rave reviews from someone that used them, we decided to give them our business. On their first attempt to troubleshoot our issue they were unsuccessful after almost 2 hours, but used 78.00 in materials and charged 250.00 in labor, yet no sprinklers. On the 2nd attempt, they were able to locate the problem (it had nothing to do with the original troubleshoot) which also required 2 hours of work and 17.50 in materials. However, this time the labor cost was 572.50 for the repair to which they explained this was the going rate and that although they didn’t fix our problem originally, those repairs would have to been made at some point. They never thought to explain their “different” hourly rates and took advantage of the situation.
Description of Work: Remove bad pipe and fittings, replace, reprime
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$930.15
mark B.
01/2018
1.0
irrigation systems
+ -1 more
called Father and Son based on neighborhood recommendations that all praised their services. Called just before the holidays and spoke with a very nice woman who apologized for not being able to get out to us until after the holidays....we agreed and an appt. was made for 2 weeks later. Not only did we not hear from them again, 4 or 5 phone calls went unanswered. Very unprofessional in my opinion. Needless to say I would never have anything to do with this business again.
Description of Work: irrigation repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from FATHER & SONS SPRINKLERS, LLC
Sorry for your harsh review. Circumstances beyond our control. Family business. We all succumbed to flu on December 30th and are just now getting back to work. Reply on January 26, 2018 [Member Name Removed], this is Susan from Father & Sons. You contacted us on December 21st at 9:49am. I returned your call at 11:47am and advised our first available appointment was January [Member Information Removed] to which you agreed. We all succumbed to the flu with the new year and your appointment stayed on our schedule yet there was no response. You called us on January 3rd at 11:41am and January 4th at 9:27am. We were ill and therefore unresponsive to your calls. When I was finally able to speak without cough on January 16th at 10:50am, I telephoned you to apologize for our lack of response due to illness. It was then you informed me you hired someone else. We understand. We are keenly aware we can't please everyone.
John P.
09/2015
1.0
irrigation systems
+ -1 more
Repaired a number of broken heads, repaired some water lines. Dropped the ball at the end. One zone was leaking water and they said they would be back to repair. Never returned. Charged $1,100 for the other repairs which we paid but were disappointed with the price and the fact they never finished the job. Called and they said they would be back the next Monday to complete the job. That was a month ago.
Description of Work: Overall repair of sprinkler system.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
David S.
08/2015
5.0
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$75
ROSE D.
05/2014
5.0
irrigation systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$275
Kerry Z.
04/2013
2.0
irrigation systems
+ -1 more
It didn't. They reassured me they'd be back to me and I've heard nothing and it has been a couple of weeks.
Description of Work: I used this company last year and was very satisfied. This year they failed to return telephone calls. If they don't want the job, you'd think they would at least return telephone calls from former customers.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Roy S.
02/2012
5.0
irrigation systems
+ -1 more
see above
Description of Work: Excellent experience with them. Only problem was I had to wait a week to get an extimate. Also they showed up about 6 hrs after I was told they would arrive, but overall was very pleased. They fixed the leaks in the irrigation system , replaced the old heads on sprinklers and cleaned out the pipes. Very professional and courteous. Definitely would recomment them and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$245
Kip F.
01/2012
5.0
irrigation systems
+ -1 more
Quick response to inquiry. Very helpful, informative and accommodating. Fast delivery and service. Fair price, good value. All is A+ with this company.
Description of Work: Installed sprinkler system pump and feeder line to lake. Checked sprinkler heads and replaced broken heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Judy S.
01/2012
5.0
irrigation systems, wells
+ 0 more
They spent about 5 hr. doing everything I asked. All is working very well. There attitude was cheerful and happy to be helping me.
Description of Work: Fixed pump,cleand or replced most sprinkler heads,diged out and relockated many that I needed to be moved..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$523.95
James M.
01/2012
5.0
irrigation systems, wells
+ 0 more
These guys were awesome and I would use them again. Fair price, and prompt efficient service. I first contacted them months ago, but always held on to their estimate because I needed to get the money together to do the necessary repairs. I finally did, and when I called them, they actually had a record of the first visit and the estimate they gave. What does that tell me? They have an organized business, and that should tell you something. Once they came out, they worked quickly and I was very happy with the price and the work performed. I still need a pump cover and they are going to bring that out, and also told me because of the efficiency of the new pump, I might not have to run a separate zone to sprinkler part of my lawn, so they are trying to save me money too.
Description of Work: Lawn Irrigation Pump replaced, and lines serviced and cut in one line repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Suzette P.
07/2011
5.0
irrigation systems
+ -1 more
unknown
Description of Work: I have used this company before and everything turned out fine with them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Krystel J.
04/2011
1.0
irrigation systems
+ -1 more
I called this company over a week ago to make an appointment. They told me the earliest they could come out was this past tuesday 4/26. Which I was fine with. Tuesday came and went. No one from the company called us to reschedule or even explain why they had missed our appointment. Because of the lack of curteousy I would not want to use this company.
Description of Work: rust tank not working
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from FATHER & SONS SPRINKLERS, LLC
ORIGINAL SUBMISSION THURSDAY, APRIL 28, 2011 (FAILED) Dear Member ~ Your first telephone call to our office occurred Monday, April 18th at 1:52 p.m. At that time, I advised because of the very hot, dry weather we have been experiencing, the first appointment I could offer you was on Tuesday, April 26th between 2:00 - 3:00 p.m. to which you agreed. This is typically six (6) business days, however, we closed early on Good Friday and remained closed on the Saturday before Easter as well. At 3:35 p.m. on Tuesday, April 26th, I telephoned the number you provided and recorded a voice message advising I had just heard from Ron and with regret he was unable keep the appointment with you as scheduled. He was on a job already in progress requiring more time for completion than we expected (occasionally the nature of our business). In the recorded message I also referred you another company that could assist you with your rust tank problem and that offers monthly maintenance for the rust tank should you desire to make inquiry to them (their name and telephone number had been provided). I requested you call me back if you had any questions, needed additional help with your sprinkler system, or if you wanted to reschedule our appointment. An additional call was made to the number appearing on our caller ID at the time of your initial call (a different number not disclosed but noted on our customer record). As this second call went immediately to voice mail and because a lengthy message had already been provided on the first phone number, I hung up. I did not receive the courtesy of a response from you. As alerting our customers to delays and/or the need to reschedule is our customary protocol, attempts were made to contact you and I regret you did not receive my recorded message or you elected to ignore it and file your complaint which is an unfair representation of our service. Respectfully submitted, Susan
kevin G.
03/2011
5.0
irrigation systems
+ -1 more
I found them on Angie's List. They were excellent. They were really good when they did work on an apartment building I own. They were quick, efficient, honest, and trustworthy. They did what they said they would do.
Description of Work: They repaired the sprinkler system on my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LAURA G.
01/2011
5.0
irrigation systems
+ -1 more
They were courteous, quick and competent. I would use them again.
Description of Work: They repaired a sprinkler head that I could not repair on my own.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ELIZABETH D.
09/2010
5.0
irrigation systems
+ -1 more
They were very very good. The price was high, but it was worth it. They were here all day.
Description of Work: They repaired my irrigation system for my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Roberta K.
01/2010
5.0
irrigation systems
+ -1 more
They were punctual, helpful and very nice. They are very conscientious about their work and the customers needs. I am happy to do business with them and will continue to use them in the future.
Description of Work: I hired them to do a maintenance check on our sprinkler system. They did find some breaks in the line and were able to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty H.
12/2008
5.0
irrigation systems
+ -1 more
Everything went on schedule and the final product is perfect.
Description of Work: Ron completely revamped my sprinkler system. He relocated and replaced almost all of the sprinkler heads and repaired several breaks in the lines. He also got my timer working so that it goes on at the proper time and day to coincide with the water restrictions. Now all the heads are working and none of them are hitting against the house. He also made many of the heads rotating instead of stationery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Gwendolin H.
02/2008
5.0
irrigation systems
+ -1 more
He was on time as scheduled, completed the work in a professional manner, and was very courteous.
Description of Work: This company, Ron Filippone, repaired a broken pipe, and a broken water hose line; Also reconnected an electrical wire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
JOHN R.
07/2007
5.0
irrigation systems
+ -1 more
Father and Son Sprinklers are very competitively priced and are really great people. They definitely know what they are doing. They come when they said they will and they deliver good quality service.
Description of Work: We had around 50 sprinkler heads installed in our yard by Father and Son Sprinklers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Wells and Pumps
FAQ
FATHER & SONS SPRINKLERS, LLC is currently rated 4.5 overall out of 5.
Monday: 7:30 AM - 5:30 AM
Tuesday: 7:30 AM - 5:30 AM
Wednesday: 7:30 AM - 5:30 AM
Thursday: 7:30 AM - 5:30 AM
Friday: 7:30 AM - 5:30 AM
FATHER & SONS SPRINKLERS, LLC accepts the following forms of payment: Check,Financing Available
No, FATHER & SONS SPRINKLERS, LLC does not offer free project estimates.
No, FATHER & SONS SPRINKLERS, LLC does not offer eco-friendly accreditations.
No, FATHER & SONS SPRINKLERS, LLC does not offer a senior discount.
Yes, FATHER & SONS SPRINKLERS, LLC offers emergency services.
No, FATHER & SONS SPRINKLERS, LLC does not offer warranties.
FATHER & SONS SPRINKLERS, LLC offers the following services: LAWN IRRIGATION; INSTALLATION, SERVICE, AND REPAIR RESIDENTIAL AND COMMERCIAL MAINTENANCE CONTRACT PROGRAM TIMERS, PUMPS, MOTORS, RAIN SENSORS