A terrible experience! I can't remember when I have felt so angry and vcitimized.
Description of Work: I wish I had looked at Angie's list BEFORE hiring. I was given a phone estimate of $550 based on 3 men at $105 an nour and that was ALL I was told. Regulatlions regarding written estimates and consumer protection were not received nor offered. The crew came without appropriate tools, took breaks, and when it was time to move me into my new apartment, I was told I needed to provided $910 in cash. I protested that I had only the $550. They would not acept a check nor a credit card payment which they are legally required to do. I had to wait for my son to take off work, go to the bank, and get the cash. (I was unawre of my rights at the time) When I called to find out why the cost had almost doubled being understandably upset, the person responding to me was rude, unprofessional and did not provide me with any explanation.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$900
Anthony M.
11/2012
3.0
moving companies
+ -1 more
The sales process was professional and efficient. I was provided with a quote and made the booking very easily. On the day of the move the movers showed up 30 minutes late and proceeded to move my stuff. They were curtious and efficient - all though one guy was on his cell phone most of the time talking to his friends. The one thing that annoyed me, and I am not sure if this is unique to these guys was that there was a 22% diesel surcharge added to the total at the end. This was not explained to me during the sales process and seemed a little extreme for an 8 mile move. Also at the end the figure they charged me didn't add up. Overall left me with a bad taste in my mouth because of the shady charges. Update: The movers dismantled some of the furniture (a bed and a dresser) and the screws/bolts are nowhere to be found. They also damaged a lamp.
Description of Work: Moved my stuff from a 2 bedroom apartment across town.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0
$600
Carl M.
12/2011
1.0
moving companies
+ -1 more
They were lousy. They started out good but they turned bad. They were very fine when they first started out. They started out by doing everything good, but they stole some stuff when they went to deliver it. They threw garbage on the ground. They didn't unload the truck completely and there were a couple of missing pieces. I talked to the owner and he didn't care. They started out as nice people and seemed to work honestly and know what they were doing, but when they started to deliver the house, they were unprofessional. They were right on time. Their pricing was reasonable and seemed to be in tune with that of everybody else.
Description of Work: Father & Son Mover moved our household.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,200
03/2006
3.0
moving companies
+ -1 more
IT WAS REALLY BAD BECAUSE THEY SAID THAT ALL OF OUR THINGS WOULD FIT IN ONE TRUCK & WE ENDED UP GETTING ANOTHER ONE. THEY SAID THAT THEY WOULD BE THERE ONE DAY BUT THEY DIDN'T COME UNTIL THE NEXT DAY. WE STILL GOT CHARGED FOR BOTH DAYS.
Description of Work: THEY DROVE THEIR COMPANY TRUCK TO MY HOME. THEN THEY HAD ME LOAD OUR THINGS IN THE TRUCK OURSELVES & THEY DROVE OUR THINGS TO OUR NEW HOME.
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FAQ
FATHER & SON MOVER is currently rated 2 overall out of 5.
No, FATHER & SON MOVER does not offer free project estimates.
No, FATHER & SON MOVER does not offer eco-friendly accreditations.
No, FATHER & SON MOVER does not offer a senior discount.
No, FATHER & SON MOVER does not offer emergency services.