Upscale home furnishings and accessories consignment store. 16 employees, delivery & pick up service available, consignment by appointment only, cash, checks, visa, mastercard, discover, american express. All sales are as-is and final, no refunds or exchanges.
Business highlights
14 years of trusted experience
Services we offer
**2014 SUPER SERVICE AWARD WINNER** Consignment shop, furnishings, home decor, jewelry, furniture, antiques, lighting, crystal, art, china & textiles.
All the delivery men were professional, especially Kennedy. They were prompt, not in a rush and extremely careful and clean.
Description of Work: Delivered furniture that was purchased in store
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Marc W.
03/2016
5.0
furniture sales
+ -1 more
At the end on January, we contacted Encore about selling our complete living room set of wicker furniture. We sent them photos and then they contacted us that they would accept our furniture and then they came up with prices for each item. They contacted us and we agreed on the prices for each piece. If the pieces were sold, we would split the funds 50/50. We signed the contract, and paid a fee for the pickup. Their workers, Kennedy and Irwin, came out and did a terrific job in wrapping each piece of furniture. They were very careful and professional. It was a pleasure working with them. Within a few weeks all the furniture was sold, except one piece, an etagere, which is still for sale. Today, March 15th, we picked up a check for $964.00 one half of the total sale. It has been a real pleasure working with Encore Interiors. Their office Manager, Marlene, was very nice and pleasant to deal with when we called to see if any items were sold. She was always pleasant. We are very impressed with Encore Interiors. They are a terrific company and everything went very smoothly. Try them, you will be glad you did. They certainly deserve our five star rating.
Description of Work: Encore Interiors sold our wicker furniture, which we could not sell on our own through Ebay and Craiglist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$964
Response from Encore Interiors - A Consignment Gallery
Hello [Member Name Removed], Thank you for the amazing review of our store and it's staff. It is truly appreciated that you would take the time to write this review. I will be sure to pass on your words of praise to our staff and promise you that we will continue to strive to provide the level of service you experienced. Once again "Thank You" Jeff Holly Encore Interiors
Fabio C.
02/2016
2.0
furniture sales
+ -1 more
Price they sold my furnitures was very very low and 50% commission they grabbed is too much ! For a Tommy Bahamas bed + 3 dresser and very nice antique Buffet I spent a total of approximately $12000 and I recovered $800 I didn't evaluate properly contract when I signed so I have to blame myself Also all the discounts adopted on the sell deal are not fair ! The value received is almost less than transport price to bring furnitures over there
Description of Work: Price they sold my furnitures was very very low and 50% commission they grabbed is too much ! For a Tommy Bahamas bed + 3 dresser and very nice antique Buffet I spent a total of approximately $12000 and I recovered $800 I didn't evaluate properly contract when I signed so I have to blame myself Also all the discounts adopted on the sell deals are not fair ! The value received is almost less than transport price to bring furnitures over there
Rating Category
Rating out of 5
Response from Encore Interiors - A Consignment Gallery
Hello {Member's name removed}, I am very sorry that you feel that your experience with us only rated a "D" rating. I would like to clarify a few things. 1. You delivered the items to us. We did not charge you to pick them up. 2. The items that you brought to us were all in very poor condition as was discussed with you at the time of drop off. 3. You approved your pricing in person after a thorough discussion of the condition issues (the bed was even missing parts). 4. If you were unhappy with the pricing you could have taken the items back. You were under no obligation to consign them but at the time of drop off you seemed happy with the pricing. The only unsold item is the bed. I am sorry that you feel somehow harmed by us, however, we have represented your merchandise as best as possible considering it's condition.
Lori H.
07/2015
4.0
furniture sales
+ -1 more
A little abrupt while asking questions. They charge 50% commission for items they sell for you. They determine the price. After a month, if item does not sell, they will lower price by 20% after 3rd 30 days they will discount your item 50%. They make you email photos of items first and will tell you what they will take. They also charge a pickup fee if you do not bring the items to them. You have the right to pick up your items at any time with a 24 hour notice. They will send you a check at the beginning of the next month after item sells.
Description of Work: Consignment shop
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Encore Interiors - A Consignment Gallery
Hello (Removed members personal information) Thank you for your business and review of Encore Interiors. I am disappointed that you felt our staff was abrupt with your questions. I will be sure to address that with everyone. While not a reasonable excuse, we have been short staffed in recent weeks. I would like to correct some misinformation in your post. 1. We do not determine the price for your items. We work with you to establish your initial pricing. We make suggestions based on our formula and previous experience with like items, however, are always open minded to your concerns. With that being said, if we feel that your pricing request is unreasonable, we will not accept an item for consignment. 2. We require photos of furniture and some other items in advance so that we do not waste your time if the items are something we would not have interest in. 3. We mail checks to consignors that are located 20 miles or more from the store. All others we ask to stop in to the store to retrieve their payments. I hope that clears up any incorrect information that the abruptness of our staff member may have created. We are hiring some great new additions to our staff and assure you that we will do everything in our power to assure that your experience is not repeated. Once again, 'Thank You' for taking your valuable time to provide your feedback. Jeff Holly Encore Interiors
Mary Ann K.
06/2015
5.0
furniture sales
+ -1 more
We visited the store and loved the home goods that they have. It is second hand and very nicely done. Did not find anything I wanted but will keep going back to check.
Description of Work: I visited there store.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Catherine F.
10/2014
4.0
furniture sales
+ -1 more
We have placed items for consignment with Encore and also purchased items that others consigned at Encore. The two men who picked up the items we wanted to consign were on time, friendly, efficient, and careful with our items. There is always ample staff at the store to help or answer questions when we wanted to shop, and someone with a smiling face always greets at the door. They remember repeat customers, and keep a very clean premises. They are also picky about the items they will accept for consignment, items are priced fairly, and items move quickly to get to the ultimate buyer, so this works well for all sides.
Description of Work: This consignment store provided pick up of items we agreed to consign with them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you for the complimentary review of your experiences with the store. We appreciate the time you took to complete the review. Thanks again, Jeff Holly & Chuck Wilson Encore Interiors
Marilyn D.
10/2014
5.0
furniture sales
+ -1 more
They thought the items were nice but not marketable.
Description of Work: I was in need of selling some household items (furniture and china). They were kind and prompt in telling me that they were not need in their store .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hello [member name removed], Thank you for the nice review of the store. We hope you were able to find a home for your items and appreciate the time you took to review us. Jeff Holly & Chuck Wilson Encore Interiors
Kendra O.
09/2014
4.0
furniture sales
+ -1 more
I love Encore Interiors - they have a great shop and have always obtained a fair price for the items they sold for me. I think their pickup fee is a bit high - this is the first time I had them pick items up, I will try to get my items to the store a different way in the future.
Description of Work: picked up items for consigment
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Encore Interiors - A Consignment Gallery
Hello [Removed member name], Thank you for the nice review of the store. We are sorry you feel the pick up fee is high. The truck is not a profit center for the store. It is a way to make getting your items to us more convenient. We have not raised the fee in the 4+ years we have been open even though the cost to us has increased dramatically. If we could do it for less we absolutely would. Thanks again for taking the time to review us. It is greatly appreciated. Jeff Holly & Chuck Wilson Encore Interiors
Randall S.
08/2014
5.0
furniture sales
+ -1 more
Very happy with their service. Will definitely bring more items to be sold on consignment in the future.
Description of Work: Sold furniture and accessories on consignment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi [removed member name], Thank you for the review of Encore Interiors. We truly appreciate the time you tool to review us and will continue to strive to earn your positive reviews in the future. Thanks for your business and we'll see you soon! Jeff Holly & Chuck Wilson Encore Interiors
thomas W.
08/2014
5.0
furniture sales
+ -1 more
love shopping here always a change of quality stuff.
Description of Work: Merchandise is great collections of furnishings and delivery is prompt and effecient
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you for the wonderful review of our store. We truly appreciate the time you took to write the review and are extremely pleased that your experiences with the store and our staff have been excellent. Thanks again and we look forward to seeing you again. Jeff Holly & Chuck Wilson
Michele A.
08/2014
5.0
furniture sales
+ -1 more
When I contacted them,, they were clear on the phone as to what I needed to do and in turn I did email them with the photos and descriptions of the items. I did have to call them a few days later to find out if they had interest in the items and luckily they did. We set up a date for their staff to pick up the items and they were an hour early which worked out. They were very good with handling the items. Once the furniture arrived at the store, I received an email with the suggested pricing and if I agreed or disagreed. Overall, everything went smoothly and two of the four items sold within days. I still need to retrieve the check which is ready at the middle of the month, but I don't foresee any issues.
Description of Work: I had contacted Encore Interiors about furniture that I needed to sell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you for the lovely review of Encore Interiors. We are truly pleased that your experience was good and hope to continue doing business with you in the future. Thanks for taking the time to review us. Jeff & Chuck
Sue L.
07/2014
5.0
custom furniture, furniture sales
+ 0 more
It was excellent. They are very good and run by two men and have made business grow themselves. There isn’t any service to pay, they are a consignment store. They are extremely reputable and have excellent prices and they are willing to work with me. They are fair to the consignor and the person that is buying also. The environment is beautiful and it is a very nice and a lovely store, it is large and is probably one of the nicest consignment store that I have ever been in. Their furniture moves very quickly so if you see something there you like, you better by it because somebody else will. They are really a very fine outlet. They have high end furniture and things and they mark them reasonably and if you know anything about furniture there you get very good advice there. I sent them an email when I was in New Jersey and they responded the next day. They deserve it and they work hard and they are very, very helpful.
Description of Work: I go to Encore Interiors, a consignment gallery usually for furniture and I am looking for a wall unit right now so I have been back there a couple of times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi [removed member name], Thank you for the glowing review of the store. We truly appreciate the time you took for the interview. As always, we will continue to strive to deserve the type of praise you have given us. We'll let you know as soon as a wall unit comes in that will fit the bill. Thanks again, Jeff & Chuck
DAVID G.
07/2014
5.0
buying services
+ -1 more
It went very well. They have high quality stuff there and they are honest.
Description of Work: Consignment services. I take my stuff to them. They sell it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thanks for taking the time to review us on Angie's List. We are glad your experiences with the store have been positive. Thanks again, Jeff Holly and Chuck Wilson Encore Interiors
Joseph L.
06/2014
5.0
furniture sales
+ -1 more
Their prices were good and they had quality merchandise. They are very polite and their services are good.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you for taking the time to review us on Angie's List. We are glad that your experiences with the store have been positive. Thanks again, Jeff Holly and Chuck Wilson Encore Interiors
DANA W.
06/2014
3.0
furniture sales
+ -1 more
I realize the owners of a Consignment shop such as this can pick and choose the items they accept to add to their business. I sent them pictures of my dining room table and hutch which were in beautiful condition but I was rejected. I've seen the pictures on their website of the furniture they sell. I guess my solid oak Ethan Allen taste was just too mainstream for them. The rejection was professional and kind enough - but I still question how some of what I saw qualified but my things didn't. Oh well. To each his own. But as they have no need of my items, I have no need of theirs.
Description of Work: Responded to my inquiry regarding their company accepting my furniture for consignment.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Response from Encore Interiors - A Consignment Gallery
Hello [member name removed], We are sorry that you had a negative impression of our response to your furniture. Unfortunately, we have found "Oak" furniture to be difficult to sell in our market. It would not do neither of us good to take it and not be able to sell it. Once again, we apologize if we have left you with a negative impression.
Joseph E.
06/2014
5.0
furniture sales
+ -1 more
The furniture was of very good quality and I was happy.
Description of Work: I purchased a number of furniture items from them.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Rosalyn C.
06/2014
4.0
furniture sales
+ -1 more
I had never worked with a consignment gallery before and so this was a learning experience; everything that was shared with me verbally was also provided to me in the contract. Although I had hoped for more of a return, Encore Interiors was successful in selling both of the lamps within ~3 months. Additionally, they were helpful when I requested that my brother collect the check as I was unable to visit them in a timely manner. I recommend Encore Interiors Gallery to those who want to "sell" property and, thus, eliminate clutter from their home.
Description of Work: Encore Interiors sold two lighting fixtures, one of which was a Moroccan-style chandelier and the other a Japanese vase/lamp on my behalf.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hello [removed member name], Thank you for the review of your experience with our store. We are happy to hear that you had a positive experience. Thanks again and we look forward to doing business with you again in the future. Jeff Holly & Chuck Wilson
Ilene A.
06/2014
5.0
furniture sales
+ -1 more
They sold almost everything
Description of Work: Consignment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thanks for the positive review. We truly appreciate your business and the time you took to review us. Jeff & Chuck
peter L.
05/2014
5.0
buying services
+ -1 more
We were very happy with them. They were very friendly. They were very nice people. We brought our stuff and they priced it. The price is always in the eye of the beholder. I had experience with other guys in the field when I was selling some furniture and they are absolutely on the ball. They have a computer system and they punch in your name and give you your money.
Description of Work: We bought a few things and sold some things with Encore Interiors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you for the positive review of Encore. We are very pleased that your experience was a positive one and hope to do more business with you in the future. Thanks again, Jeff & Chuck
Sam C.
04/2014
5.0
furniture sales
+ -1 more
Excellant. We have dealt with many in the past, Encore has been the best!
Description of Work: Consigned Sales
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Encore Interiors - A Consignment Gallery
Hello [member name removed], Thank you for the great review. We are very happy that you have been pleased with our services and hope to do continued business with you in the future. Thanks again, Jeff & Chuck
GLORIA B.
02/2014
5.0
custom furniture, furniture sales
+ 0 more
Everything turned out well. I bought the two couches and each couch had 4 pillows. They were very ethical and said they were included. They were on time and professional. They forget a couple pillows on the truck and brought them back to me after their next delivery. I got them on sale for 50% off. I would hire this company again.
Description of Work: I hired them to deliver two couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$719
Response from Encore Interiors - A Consignment Gallery
Hello [Member name removed], Thank you for the lovely review and your business. Once again, our apologies for forgetting the pillows on the first stop. We hope to see you again soon.
Judy M.
10/2013
5.0
furniture sales
+ -1 more
I have purchased furniture and accessories from Encore as well as consigned some. Owners and staff punctual, friendly, helpful, courteous, professional, honest and fair. It's always a pleasure to deal with and shop at Encore. 5 stars!
Description of Work: Consigned furniture and accessories. Fair pricing. Honest owners. Professional, courteous, on-time appointments. Assigned fair pricing to items. They really know their business and relate to their customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Encore Interiors - A Consignment Gallery
Hi [member name removed], Thank you so much for the glowing review. We love seeing you and appreciate the feedback. Jeff & Chuck
I emailed them some pictures of items that I needed to sell. They picked everyting up with their truck. They sold almost everything within 2 months. They even sold them for the price that we agreed on. They take 50% of what sells. They are fantastic to deal with and just have a really nice store.
Description of Work: It's a consignment shop and I have used them in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hello[member name removed], Thank you for the glowing review of the store. We're ecstatic that your experience was positive and look forward to doing business with you again in the future. Jeff Holly & Chuck Wilson Encore Interiors, A Consignment Gallery
Cheryl B.
07/2013
5.0
antiques
+ -1 more
They were very nice to deal with and very pleasant. Their service was excellent. They are a great company.
Description of Work: I took some things for them to sell. Most of the items sold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi (Member name removed), Thanks for the great review. We are very pleased that you have had good experiences with the store. 'Thanks' again and hopefully we'll see you soon. Jeff & Chuck
Bob E.
07/2013
5.0
furniture sales
+ -1 more
They are great. They have a very nice showroom and are very professional. I would use them again.
Description of Work: They have sold some furniture for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Encore Interiors - A Consignment Gallery
Hi (Member name removed), Thanks for the great review. We are very happy that your experience was good. Thanks again for the review and we hope to do more business with you in the future. Jeff & Chuck
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Furniture - Custom Made,
Antiques,
Buying Services,
Appraisals - Antiques/Jewelry/Items,
Artwork/Murals
FAQ
Encore Interiors - A Consignment Gallery is currently rated 4.7 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Encore Interiors - A Consignment Gallery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Encore Interiors - A Consignment Gallery offers free project estimates.
No, Encore Interiors - A Consignment Gallery does not offer eco-friendly accreditations.
No, Encore Interiors - A Consignment Gallery does not offer a senior discount.
No, Encore Interiors - A Consignment Gallery does not offer emergency services.
No, Encore Interiors - A Consignment Gallery does not offer warranties.
Encore Interiors - A Consignment Gallery offers the following services: **2014 SUPER SERVICE AWARD WINNER** Consignment shop, furnishings, home decor, jewelry, furniture, antiques, lighting, crystal, art, china & textiles.