DEAD BUG EDWARDS INC

Waiting for them to get back to me ......... pretty disappointed!

Very professional. Staff explained everything step by step and stayed in contact with us along the process. I would definitely recommend this company.

Took a few phone calls to set up final appointment, but otherwise went great!!

Contacted Dead Bug Edwards regarding a termite condition at my home. At the time I had a contract with another company and was very interested in getting a second opinion. Dead Bugs rep showed up for the appointment on time and spent over a half hour discussing my concerns without making me feel at all rushed. His explanations of the issues were thorough and extremely helpful. He did not charge me for the assistance and even suggested I stay with the company I had a contract with. I don't think I could have expected any better service. Frankly, I think their commitment to customer service far exceeds the company I am currently with. I would highly recommend them, and if I didn't have a contract, I would definitely switch companies.

Everything was done in a professional efficient way.

Very Well, HIghly recommended. Very Good pricing.

A truly professional company operating in south Florida, very communicative on the overall process and timelines.

Required a couple of calls to get a response, but once I was assigned a representative to come to my home it went well. He evaluated the problem and suggested we call him again once we removed some woodwork. He promptly came back and completed his assessment. We will be tenting our house using Dead Bug Edwards after the Christmas holidays.

Nobody returned my AngiesList message or my phone call.

Let me start by saying that we were very upset to find out that we had termites. I did some research to find a reputable company to do the job and decided that Dead Bug Edwards would be best for us based on many user reviews. As it turns out, part of the services provided by our condo association, pest control is included in our HOA fees. Our Association paid the full cost of fumigation. I?m a techie; I had many questions to ask. The representative of DBE (Jamey) explained the process in detail and was able to make us comfortable. He left us a package with information explaining what would be done by DBE, what we needed to do to prepare for the job and he left us special bags and ties. We used the bags to ?double bag? all food, dry goods and medicines that could be ingested. That included everything in the refrigerator and freezer as well as all spices and salt & pepper, coffee, sugar, sweetener packets etc. It was quite a task, but necessary to prevent contamination by the fumigant gas. We were VERY concerned about the security of our home. I was assured that all of the people involved in the project are employees of DBE and not part time workers or day laborers. We have a security alarm system and digital deadbolts. We gave DBE temporary codes to use so that we could have at least some degree of security. We also contacted our local police department and requested extra patrols to keep an eye on our property. They said they would be happy to oblige. The process takes about 2+ days. On the first day, a tent is erected to completely envelope the house. It is sealed at the ground with tubes filled with sand and tubes of water. All of the windows remained open while the tent is in place. Warning signs are placed on every side of the tent. We had to bypass all of our alarm sensors with the exception of entry doors in order to be able to arm the system. Two high power fans were brought into the house to circulate the fumigant. Once the technician (Tracey) was ready to leave the house she secured our doors and set our alarm panel. She called us to let us know that she and the workers were leaving. The tent has to be in place for at least 24 hours. On day two, the crew returned to the house and removed the tent and aired out the house. On the morning of day three the technician (Tracey) tested all areas of the house, garage and inside the refrigerator and freezer with a device used to test for any residual fumigant. When the house passed inspection Tracey called us to say we could return home. We returned mid-day on day three. The house was secured and all of the windows had been closed and the shades drawn. The crew had removed all traces of them having been there. DBE is excellent at communication with their customers. I would definitely and highly recommend them.

Dead Bug Edwards is a fabulous company. They arrived right on time, treated our home with tremendous respect and cleaned up beautifully. Jeff, owner, was the man in charge! In 2014, we were fumigated by another company in October 2014. This was a second try for them. After the treatment, we expected it would work and kill these little buggers, and decided to replace our roof. Granted the roof was old but over 50 tiles were broken and rusting clamps were left on the roof. The roof was replaced in December 2014. In May, the termites were crawling up our windows (inside). Hoffer Pest Control worked with us and brought in Dead Bug Edwards. WHAT A DIFFERENCE! Only two tiles were broken. I watched them walk on the roof - they were so careful. This time when we returned to our home our eyes did not burn...great professional company in every way.

Went surprisingly easy. People who do the work are employees, not subcontractors. Hope I never have to do again, but if so would definitely use them again.

It went well. The technicians were reliable, responsible, and polite. Their pricing was competitive - I had four different people give me a quote

Jamey Reeves was our customer service rep and he came out to our home, explained the process and gave us an estimate. Based on Angie's List reviews and Jamey's professionalism we chose Dead Bug Edwards to tent our home for termite fumigation. All appointments were punctual. The work was completed in two days without any issues.

.Friendly, professional service. No complaints. I have had this vendor for many years and he far exceeds any other vendor I have had.

Everything is fine, and I have no complaints. They tented the house. They came on a Monday and I couldn't come back until Wednesday. One year later, I've not seen any evidence of termites.

REPRESENTATIVE WAS PROMPT, COURTEOUS, AND ANSWERED ALL MY QUESTIONS. I DELAYED TENTING BY A MONTH OR MORE TO BEST COORDINATE WITH MY SCHEDULE. THEY CALLED TO WORK WITH ME CLOSER TO THE DATE -- I.E., GET FURTHER INSTRUCTIONS, ETC AND AGAIN WORKED AROUND MY SCHEDULE FOR THIS SECOND VISIT. I REQUESTED A LATER MORNING START TIME AND THEY DELIVERED. I WAS NOT HERE FOR TENTING BUT THEY KEPT IN CLOSE CONTACT GIVING ME UPDATES. HOUSE LOOKED UNTOUCHED WHEN ARRIVED HOME A FEW DAYS LATER. NO ISSUES.

The crew from Dead Bug Edwards did a wonderful job. They were very nice and professional. They explained everything they were going to do and provided instructions on how to protect foods and personal items from the gasses they used for the extermination. We were not allowed into the buildings at all while this was taking place. They were very concerned for all the tennants health during the process. They also informed us on what to expect from the plants around the buildings that were exposed to the gasses. Everything was very upfront and we knew exactly what we were getting from them.

Service was professional and well executed. Detailed quotes on a timely basis with full explanation of the process and lots of communication to the Board and residents. The tenting was done as promised and we look forward to a termite free property moving forward.

The jobs were performed as per the proposed methods and treatment dates.

Everything went well. They were very organized and timely. They were friendly and respectful of our property. Personally, we hope to never have to tent the house or to use their services again, but if we do we will be a forever Dead Bug Edwards Customer. There is some prep as far as cleaning out your pantry, refrigerator and freezer. Make sure any landscaping in at least 18 inches from the house, etc. If you have pets, you have to have a place for them to stay for 3 days, 2 nights. Overall, I would recommend this company.

From initial contact for the estimate to the actual job being completed, everything was done as scheduled. About a week before the tenting, I met with a representative who provided very detailed instructions for food/medicine preparation as well as special bags to put the items into. While bagging items, I had a few questions and called the office. The staff was very helpful and answered all my questions. The crew arrived on-time and was careful while putting on and taking off the tent (some weak areas on roof). I was very satisfied with the service provided by Dead Bug Edwards and would definitely recommend them.

Everything was good. However, they did have to place the tent so close to the home that nothing else could be near the home. If I would have known that, I would have moved the mulch, planters, and rocks myself. They moved everything but they left it a mess. The price was sufficient. We have used their services in the past and everything has been fine.

The preparations that I would be required to make were in a step by step printed list and special bags were provided for food that could be left in my refrigerator and freezer. The procedures and timeline the company would follow were carefully explained. I was questioned regarding my preparations before the tenting was started and the staff carefully cover the house while taking care not damage surrounding foliage. The entire staff were very prompt, efficient and answered all my questions. I was very pleased with their service and have referred them to friends.

Their pricing was competitive and reasonable. They came out and did a good job. They managed the job exactly the way they stated they would. So far the treatment has proved to be effective.