Colonial Floor & Stone Care

Ray and his crew were outstanding. On time, on budget and I had a great experience. Ray was honest from day 1. Our floors were badly stained and had holes from previous carpeting. I received a number of different quotes. Colonial was the best quote and my floors came out great. Most of the stains are much lighter and the patches look great. Don’t waste your time calling around. Call Ray

My overall experience with this company was fantastic. The employees are always on their A game and will put their customers satisfaction above most things. They kept up to date on the work being done and kept it very professional.

After arriving early, they were very attentive and polite. They got right to work and were focused and efficient. My floors were left beautiful and like new. For the price, it's hard to find a better option.

Very well. Professional and punctual. Helped fill me in on what needed to be done and why. Results were much better than expected- will use again in the future.

Great job! The workers were very friendly, tidy and efficient. Ray kept in contact the entire day from start to finish. I highly recommend this company.

Excellent! I previously had my floors restored in 2003 by Colonial. The work they did then was exceptional. I now had them back to freshen up the floors and restore an area where I had taken out a wall. They look amazing! Everything was completed on time and to my satisfaction. They continue to be a top notch company.

This is the second time I used Colonial. Fully transparent, from start to finish they never guaranteed perfection. If you are looking for a company that is honest at a reasonable price. Call colonial.

I hired this company to restore the Terrazzo floor. Although bedroom floors looks ok (not great) the living room looks absolutely terrible. Stains and yellowing still present. Patches they performed do not match that great and they left a bunch of rusty nails which are visible. I was basically told to start putting hydrogen peroxide on it. I thought I hired them to restore it and now it is DIY? When I raised the issue - they kept saying stain removal not guaranteed. I totally get that but if they could not get my floors into decent shape then they should have said so and not taken my money. Attaching pics of living room areas. That just shows a few stains. Half the floor looks yellowish. They also left a huge huge mess. Dust all over everything including clumps of it in bathtub. There was zero effort to clean up anything when they left. I have worked with a lot of contractors over the years and ex husband was a GC. I have never seen a job site left in such messy condition. I texted the owner and his response was they are not cleaners. He offered to send the guys out to clean up a little bit only. At that point, I was so disappointed with the job I declined. He ended up giving me a $100 gift card. The gesture was appreciated but I would have preferred if they had properly cleaned up like all contractors do. Attaching a couple pics of mess I was left with. The crew was also not professional. I live on the water and I went on my dock and there was a cast fishing net on my dock. There was also a bunch of dirt and debris on dock which was clearly a result of the fishing. It turns out it was one of the crew fishing. I advised the person who is purportedly the owner. He didn't seem to care. Frankly - perhaps my floor would look better if his worker was not fishing on the job. I have had other companies come in to look at and give me quote to fix. They all have stated that the work performed was very poor. Also - the purported owner had me make out the check to another restoration company. So perhaps Colonial is using subcontractors. I feel like it was a bit of a bait and switch and rip off.

I got 4 quotes before picking Colonial. I liked their honesty (2 of the 4 pointed out where the problems would be and gave no guarantees the stains and deep cuts could be fixed) and price (of the 2, colonial cost much less). My terrazzo was originally a mess but the results are far better than I expected. It’s a super messy job to fix but so worth the results! Save yourself the selection process and just pick Colonial! I am thrilled with the results!

They matched the holes in my terrazo floors very well hard to tell patches from the original floor

Ray kept us constantly updated and although the patches were not perfect, what can anyone expect when restoring a 50-60 year old floor. I was never hit with a surprise and am extremely pleased with their services. I highly recommend to anyone looking for a quality job at a reasonable price

Great! The floors needed a second polish and they came as soon as possible!! The floors look wonderful!! Very happy with the out come!!!

Great, excellent sales and project management from start to finish. Clear payment breakdown and a hard working crew. These guys are professionals at restoring floors, it shows. Would not hesitate to recommend.

Fine. Very little mess and end results excellent

Loved the work they did for me before, so called them again when I wanted this work done. Polite staff who did the work. Even moved all furniture into garage so they could do the whole job in one day. Thank you!!

Very well, as expected. Floors are handled in a great way and skilled crew

It went extremely well. Every interaction with all employees, especially Ray, was extremely professional and helpful. I am very busy at work and they worked around my schedule. The floor looks great and I am very happy with the service I received. If I decide to do a full restoration of the floor in the entire house, I will, without hesitation, call Colonial Floor & Stone Care.

Always in time and always responding whenever I had any question

Every job was top knotch. I wanted something very unique on the screen porch floor. It now looks like aqua blue water drops on a sandy beach. We always get compliments. I would recommend then to anyone. Very knowledgeable and professional.

Excellent experience. Very professional, priced competitively, They were able to start earlier than expected and checked in on me.

Everything was in time . We choose to reapply poultice to help with the major stain and we are happy with the terrazzo floor end result.

Horrible! First and foremost the lack of integrity displayed by this company is mind blowing. Ray came out and gave my husband and I an estimate as well as an overview of what the job would entail. He made us aware of the tack holes left by the carpet strip, the cracks that would remain and that the job would only take 3 days (we have about 715 sq ft) Based on the verbal estimate and what's outlined on the contract, my husband and I had realistic expectations of what the finished floors would look like. We were told to give 50% down which I authorized but this company went in even after we told them the job was incomplete and took the remainder of the balance without our authorization. To start every day the guys came out, they were late. The crew was late (2 of the 7 days they showed up at 11:30 when they were supposed to start by 9am ) The work that was done was horrible, they even tried to get away with not removing the tile underneath our stove in the kitchen, and they didn't stain/polish underneath our refrigerator and so there is a good 6 inches exposed. We were not made aware of what's called "ghosting" which I am now researched up on because everywhere we had tile there is grout dark grout lines. They plugged in an air freshener I had by my entry way upside down resulting in the hot oil spilling on the floor and leaving an orange stain on the floor. They scratched our refrigerator, our couches are destroyed and they didn't tape our air ducts so I'm certain our A/C will have issues in the near future. The stain itself was placed in splotches, they exposed medal brackets near the stairs, thought they could just paint over it and that would be sufficient. They stained my existing carpet on my stairs. The transition from the one half of the house to the other showed a line at first which then turned into a huge hideous rectangle. The half bath looks so bad! We were told by Ray that the owner would be coming over, he is conveniently out of the country for the next 2 weeks and not responding any longer to all the pictures sent over. I am a mom of 2 young children plus we are hosting a 16 year old international student from Hong Kong and need our home back in order. To say I am disappointed that this company can so easily leave clients in a bind right before the holidays is an understatement. The office phone at all three numbers goes to voicemail, Ray no longer responds and we are left with a disgusting floor and our funds fraudulently tied up. Stay away from this company!

Job was estimated to take 3 days but finished (1100 of floor) in 2. Did a great job. A crew of 3 on the first day. 2 the next day.

I called Colonial to give me an estimate. The guys were there on time and very professional. They gave me a fair price and I agreed to the restoration. On start date TerrazzoRestoration.net showed up. I guess they work together. Anyway the guys were on time and professional. For anyone who thinks that restoration is not a messy job your wrong. Expect that your house will be filled with dust. My home was getting completely remodeled so these guys were not the only ones making a mess. The job was OK, I was expecting something different but I guess there is only so much you can do with 50 yr old terrazzo. I had over 400 nail holes to be repaired. The repairs were ok, I did not like that they used a different color epoxy than the floors. If you look for the repairs you will find them. Overall the results were OK. I would recommend these guys if your on a tight budget.

They look brand new! Very professional.