Best Landscaping

Micheal was the best! Very talented and professional

We met Dennis at the Home Show and made an appointment to give us an estimate. He came out, surveyed our property, talked with us about our desires. After a few days, he came back and presented his design with a layout and pictures of the various plants he proposed. He was very thorough and explained the type, nature, maintenance and colors of each species. We obtained other estimates, decided on Best and asked for references -- they provided three. We drove around and looked at all three & decided we liked what we saw. I worked a lot with Lynn (in the office) -- she was very nice and professional -- to modify the proposal (we wanted a different color mulch, etc.). We scheduled the work for a Wednesday & they showed up as scheduled -- very important to me. They cleaned out all the old vegetation, several old Majesty Palm trees and lava rock, put down several yards of new soil and did the landscaping. It turned out beautifully.

Like other clients, we met Dennis at the Home Show and were attracted by his ?inexpensive prices?. At our initial meeting, we discussed our wants - low maintenance, minimal clutter, cypress mulch (no, no, no red mulch), easy to maintain slow growing plants, no orange flowering plants and, any flowering plants should have red, white and deep purple flowers and absolutely no Red Sister Cordyline. We wanted an island in the front yard built around an existing palm. We stressed the low maintenance needs and minimalist look. We drove Dennis passed a nearby home with the perfect minimalist landscaping look that we wanted to copy. Dennis was also going to build a new walkway with concrete blocks and river rock in the front of the house. The backyard was going to be revamped, existing trees were to be sprayed for pests, everything was going to be trimmed and fertilized. New plants for the planters, and a couple of new flower beds were to be added. On the return visit, Dennis showed us his Plan (in black and white). Foolishly we did not query the plant names and growth details, believing we had made our wants/needs understood at the first meeting. We challenged the Red Sister Cordyline plants he included in the Plan, reminding him again that we did not want these plants. On planting day, the truck arrived and off-loaded bags of red mulch. We told Dennis we specifically stated ?no red mulch? and wanted cypress. We were surprised at how Dennis reacted. He repeatedly and agitatedly said it was not what we told him. The island was completed and the size and design were great. However, the plants were bougainvillea?s - 2 trees and 4 bushes - all lavender (not red or purple) ?.and?.there were 3 of the dreaded Red Sister Cordyline plants. A new center palm was lovely but now seems to have pest markings. It is our understanding that bougainvillea?s are high maintenance and require constant trimming. We complained about the Red Sister plants and Dennis said these looked like the original Red Sister plants but were not the same. Dennis explained the lavender bougainvillea trees and bushes were the same color because they would eventually look like one tall and full plant. We acquiesced. The next issue was a giant bromeliad that was being placed by the soon-to-be new walkway. Our fear was anyone passing the bromeliad would be scratched by the sharp tips. The crew chief fully agreed and moved the bromeliad to the other side of the house. The final plantings were placed in front of the house. We were disappointed to see a clutter of cheap plants jammed together. A palm and two bromeliads were very nice but the ground was covered with Purple Shower and lavender Ground Orchids. All the greens were almost the same shade ?. no shadings or variations, no yellow greens, no red tones, just one color green. It was not the minimalist looked we had hoped to see. The crew Chief to remove the Purple Shower, which lessened the cluttered look. I called Dennis, who had left our home several hours earlier. I expected Dennis would listen to my tale of woe, tell me he would be back another day, and we would ?make it right?. I felt totally comfortable making the call. What a surprise! Dennis was so verbally abusive that it took me 24-hrs. to detox from his words and I am by no means, a shrinking violet. I was shocked by his attitude, accusations, and anger. I can honestly say that I have never been spoken to so rudely and this is said by someone born/raised in NYC! Dennis insisted on immediate payment, but we refused to pay him for the work done that day until he personally came back to look at the job. He became further enraged and very nasty words were exchanged. Dennis returned the following day with one helper and several bags of cypress mulch. They tossed the mulch and tweaked a couple of areas that my husband requested. We paid Dennis for the work done and cancelled the walkway and back yard plans. Obviously, we did not read Angie?s List before hiring Best Landscaping, for had we, we would have RUN, RUN, RUN to another company. FUTURE SHOPPERS ??.. PLEASE BEWARE! PS - I don?t think Dennis likes dealing with females. ? ?

We met Dennis at the home show. He really knows his business. Were very pleased with his design and his quote for the work after calling 4 different companies. He listened to our requirements for low maintenance and color and spent time walking through his album of plant pictures so we understood exactly what we were getting. We made some adjustments to the design, he provided a revised quote and after the work was done, it was discovered that an error was made in the quote and it was underestimated by $400. We paid it because it could be easily justified, we were very happy with the work that was done, and his pricing was very reasonable. One type of plant was delivered with bugs, I called and advised Best Landscaping of the problem and told them I was going to spray and try to get it under control so they wouldn't have to come back out and replace them (I really should have had them replace them - I am still fighting the bugs after many months). The company provides a 6-month gaurantee on trees. We had several robellini palms planted and one died. I called Dennis around the 5-month mark and advised I wanted to invoke my gaurantee. He came out within a week to look at the tree and said they would replace it. After many more phone calls, promises to come out, and a not very pleasant conversation, the tree was replaced 3 months later. He explained he was short-handed, but that is his business problem not mine, and waiting 3 months was unreasonable. I love the way everything looks. I am happy with the plants, but the final experience with replacing that tree really turned us sour. It's how you take care of your customers after the check is in hand that brings back repeat customers.

We purchased a package at the home show. After working with them to create the look we wanted, the installation was completed over the course of a day. They did a nice job and the installers worked very hard. The only challenge we had here was decissions, like color of the mulch were decided for us, without imput. 2 months later, we found that bugs and disease was over taking one of the trees. They came out, looked at it and provided a spray to fix the problem. Understand that we had a 6 month warrenty on the plantings. Right afterwards, we saw this spreading to other plants. When we called to ask how they could fix this, the guy started yelling and berating my wife... No solutions just yelling at her until he hung up. When I called back to speak with him, I asked about solutions.. i.e. mantainance, etc... We agreed that that solution would work. When I commented that I felt this was a better way to handle a customer concern rather then yelling at my wife, he said that every year he works with a couple of nuts, and we were one of them and he didn't want to do business with us.So we called Four Seasons of Florida.. Ricky is out there right now taking care of our landscaping. With a total of $8,000 invested in our front yard, we just didn't want to take a chance on loosing that investment into a beautiful front yard.Can you imagine having a contractor yell at your spouse, and somehow think that that was ok?? Me neither. Good Bye "Not So" Best Landscaping.

We had received several estimates and Dennis was the Best one around. You will be amazed at the price difference between some estimates. Many of the ?landscape architects? wanted deposits and would not provide a drawing. Best Landscaping did a drawing on the first visit.

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This landscaping company did very satisfactory work for us late last year and a few months later we noticed one of the plants died. Shortly thereafter, we called the company to describe the matter and a few days later a new replacement was delivered.

We are thrilled with the results- the landscaping is the jewel of our home. We have recommended them to anyone and everyone who will listen. Extremely reasonable pricing (couldn't have done it cheaper ourselves) and completed work in one day. Extremely knowledgeable owner who is a pleasure to work with. Stay on top of the calls as they are in demand and very busy but you will not be disappointed. No job is too big or too small.

I contacted this company based on your A rating. The owner came to my home to give me an estimate. We had a nice meeting and I was pleased with his overall discussion of his business. Unfortunately, he never called back with his estimate on what could have been a sizable job. I've tried to call but there has been no answer or return of phone call.

THIS COMPANY IS VERY KNOWLEDGEABLE. THEY DO EXCELLENT WORK. THEY DO A PRE-SCREEN DESIGN AND WITH YOUR APPROVAL OF THE DESIGN, THEY CAN DO A JOB THE SAME DAY. THEY ARE VERY PROFESSIONAL. I HAVE RECOMMEND THIS COMPANY TO EVERYONE I KNOW.

THEY WERE A VERY GOOD COMPANY. SOMETIMES IT TOOK MANY PHONE CALLS TO GET THEM TO CALL BACK BECAUSE THEY ARE SO BUSY. I WAS VERY PLEASED WITH THE QUALITY OF THEIR WORK. THEY DID EXACTLY WHAT I WANTED THEM TO DO AND THEIR PRICE WAS VERY REASONABLE.

THE COMPANY DID WONDERFUL WORK ON THE DESIGN AND REWORKING OF MY LAWN. IT IS A BEAUTIFUL AND UNIQUE LANDSCAPING JOB. THE WORKERS WERE SKILLED IN THE LANDSCAPING AND MAINTENANCE OF THE YARD.

THE COMPANY DID WONDERFUL WORK ON THE DESIGN AND REWORKING OF MY LAWN. IT IS A BEAUTIFUL AND UNIQUE LANDSCAPING JOB. THE WORKERS WERE SKILLED IN THE LANDSCAPING AND MAINTENANCE OF THE YARD.