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APPLIANCE DOCTOR 911 LLC

4.0(
4
)

Appliance Repair

About us

We are family owned and operated business with 25 yrs. experience in repair and installations of all makes and models of appliances.

Business highlights

Minority Owned & Operated
Se Habla Español

Amenities

Warranties
Yes

Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review
Showing 1-4 of 4 reviews
Tom O.
01/2025
1.0
appliance repair
  + -1 more
We contracted with Appliance Doctor to replace our Samsung washer suspension set, Three weeks later the same problem reoccurred. We called AD on Thursday, but he said he was on vacation til Monday. Several calls from my wife on Monday morning went unanswered. When I called using a different number he picked up. Said he couldn't give us a date when he could come back, had to "prioritize" his calls. Now we are faced with hiring a different repair person. We may be out the $309 we paid this guy (checking with my atty on this). Stay away!
Description of Work: Repaur Samsung washing machine
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$309
Response from APPLIANCE DOCTOR 911 LLC
Well, we all know that no matter how hard you try it is impossible to make everyone happy approximately a 3% to 5% of customers that are totally unreasonable and nothing can be done about it. This customer was informed that it would be a couple days before we get to them because of vacation and meanwhile ( THEY COULD STILL USE WASHER WITH SMALLER LOADS ) we assured them they had nothing to worry about we would resolve the problem with the washer under warranty but the wife kept constantly sending txt and leaving messages When we got back the husband called and I told him I would get to them within 24-48 hrs and when we called them about 36 hours later to take care of the problem she texted me back and said they had already taken care of it.
Sheila G.
02/2020
5.0
appliance repair
  + -1 more
very good
Description of Work: Jan 29th they came to fix dryer
Rating CategoryRating out of 5
Yes, I recommend this pro
$250
Kelly M.
07/2019
5.0
appliance repair
  + -1 more
I called Appliance Doctor yesterday to repair my broken dishwasher and replace the cracked cover assembly on refrigerator. Raul came out today and was absolutely fantastic. After installing the new cover assembly that I supplied he found it was not working properly and had to remove so we can return. After it was removed he checked and was able to repair the new cover assembly so it could be used. He then diagnosed our dishwasher issue and repaired it. We are extremely happy with the services provided. Raul was professional, friendly, patient and efficient. We will be using him again! Thank you!!
Description of Work: LG Refrigerator and Dishwasher
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
12/2018
5.0
appliance repair
  + -1 more
Raul arrived and promptly got to work. Appreciated his candor and honesty in addressing the issue. Very methodical, like a Doctor, in trying to figure out why our freezer was not working. A+
Description of Work: Refrigerator/Freezer out
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    W Sunrise Blvd, Fort Lauderdale, FL 33323

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Repair

    FAQ

    APPLIANCE DOCTOR 911 LLC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    APPLIANCE DOCTOR 911 LLC accepts the following forms of payment: Check,CreditCard,Zelle
    No, APPLIANCE DOCTOR 911 LLC does not offer free project estimates.
    No, APPLIANCE DOCTOR 911 LLC does not offer eco-friendly accreditations.
    No, APPLIANCE DOCTOR 911 LLC does not offer a senior discount.
    No, APPLIANCE DOCTOR 911 LLC does not offer emergency services.
    Yes, APPLIANCE DOCTOR 911 LLC offers warranties.

    Contact information

    W Sunrise Blvd, Fort Lauderdale, FL 33323

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM