Agility Van Lines

From my first phone call with Shane to final delivery with Ontario and Ian we could not be happier with their service. Shane was professional, knowledgeable, polite and HONEST. The price he quoted for pick up at 2 houses in Coral Springs, FL to delivery in Pittsburgh, PA was 100% accurate. No hidden fees, extra costs, zero surprises. Denise communicated with me consistently. Ontario did an EXCELLENT job with packing our boxes and cherished furniture with care and concern. He was kind and patient as he packed our memories for the next adventure. Cedric came prepared with tools, just in case, and helped us tremendously. Ontario clearly communicated with me prior to delivery date and showed up as scheduled with Ian. Ontario and Ian were organized, professional, caring and quick to unload our items. Absolute ABOVE EXCELLENT service and would highly recommend them with any moving needs.

Services were great at pick up and drop off. The movers were very kind and personable. However, most of my frustration came between those dates. I had originally been given one estimated delivery date and an idea of how many days it would take for my delivery to arrive. My furniture and items were delivered a week later than expected. While I waited, I had reached out to the owner, who was the person I was in contact with the entire time, but I never heard back from him. I had to call the main office to get updates about my delivery. I received no updates or information about my items until I received a call that my items would arrive the following day.

Agility is a top notch moving company! They were flexible and their prices were fair. We personally had some hiccups with things on our end and Agility worked with us every step of the way. Their moving team is excellent, respectful, kind, hard workers...we cannot say enough about these gentlemen. We HIGHLY HIGHLY recommend this company. Thank you Agility for making our move across states extremely successful and perfect!

Agility Van Lines is a very professional and personally relatable company. From my first conversation with John, later with Denise, and finally with Shane, I was treated with respect and kindness. The loaders and drivers were Ontario and Ian. They were simply awesome as well. I have moved several times in my life into several different states. To save money, often we would seek to make the move on our own. However, with this company, I was able to sit back, watch and relax. I understand the process of moving. These loaders are the same individuals who drive and unload upon reaching the destination. Ontario and Ian treated my merchandise as if were their own. I even listened to their conversation with each other and it was just as authentically kind and professional as if they were alone. Most moves encounter some sort of adjustment. There are always unforeseen circumstances, for example, additional space, different boxes, etc. With this move, my adjustments were met with ease and fairness. I was not overwhelmed nor surprised and accommodated towards next steps according to plan. Good customer service is everything to me. Agility Van Lines will treat you and your merchandise with respect, care and kindness. I am happy I chose this team and you will be also. I HIGHLY recommend this company.

This was the worst moving experience of my life! I had a pedestal dining room table and these movers destroyed it. The Pedastal was broken in half. My shelves on a bookcase we had were ripped apart and they lost all of the screws to my bed frame. When I called the office looking to see if they would help me, the manager was so rude and unapologetic. They actually blamed ME saying I destroyed my table and I was just trying to blame them. I got this as an Angie referral and I can’t believe they recommended them. They will destroy your stuff and then take no responsibility for it! The most unprofessional company ever!

I recently contracted with Agility Van Lines for my move, and I can't say enough good things about their service, their staff and my experience. From start to finish, the entire process was seamless, professional, and stress-free. The team arrived promptly, and they were incredibly efficient and careful with everything. Steven, Dwight and Juan handled everything from loading my items to disassembling and reassembling furniture with great care. I was impressed with their attention to detail and the way they meticulously wrapped and protected each item. Communication with Denise and Shane throughout the process was excellent! The entire team was friendly, courteous, and worked tirelessly to ensure everything was moved safe and sound! Not only was the service top-notch, but the pricing was reasonable. There were no hidden fees or surprises, and the final bill matched the initial estimate perfectly. It’s clear that Agility Van Lines values transparency and customer satisfaction. Overall, I had an amazing experience with Agility Van Lines and will be using them again this fall! Theo

I contacted Agility Van Lines spoke with Shane, approximately Jan.,2024, Looking for a rough estimate on moving a 1 bedroom apt 700 miles to upstate Gloversville NY. In first week May 2024. I told Shane there are no giant heavy items, no, washer, dryer, couch, wall unit, no bedroom furniture. Etc. I have 2 flat screen tv’s, 65” 46”, reclining rocking chair, microwave, kitchen stuff, small dining room table w/2 chairs, home theater system 6 speakers, subwoofer rest clothes personal items. I told Shane I would pack everything, The sleep number mattress would be wrapped, I also stated it would all fit easily in a 20 ft UHaul. I completed and sent back inventory, I accepted the offer, { which was in the ball park of what I thought was fair, giving the truck, help, insurance, fuel, etc., They agreed to show up, load items on truck, show up in NY couple of days later drop off .. great … Moving day came and went without a hitch, met the driver and assistant {Daniel and Ali{?] }went over everything , told them I had a case of water for them here in fridge, signed papers and got out of the way, What I thought would take all day, took the professional men hours, they loaded 128 counted and verified boxes and totes of assorted sizes and shapes. All while laughing joking, having a great time, interacting with the customers making the whole experience easier. I offered to buy lunch, no thanks, we wont be here long enough, LOL ! ..sure enough, within a few hours we doing a final walk thru, shook hands put the case of water on the truck and said see you in a few days, before the movers came, he called ,left voicemail, and texted, to say he’’ll be arriving tomorrow between 8-10 am ,Ill text you when I’m an hour away, also spoke with Denise and Shane prior to move day about any last minute changes, questions, concerns etc,. I need to say I took care of all financial matters prior to loading, so when they left I had zero balance, that’s just me. Now to arrival day few days later, exactly as stated, AT this point everything Shane, Denise, the driver and even the assistant {Ali ? If I mistaken my humble mistake,}and Daniel the driver has told me about , and prior to, the move itself, and after the move ,how many days travel, same men loaded, will unload, has been 100 % straight dead on .. Got the text, they pull up , same guys, all happy joyous and free, We exchange greeting and they start the unload process, put everything here please , we’ll sort it up, they go at it , all while laughing , enjoying life and the job they’re doing , couple hours later, I verified the truck was empty, shook hands , thanked them immensely, I also bestowed some gratuities toward both gentlemen for the wonderful, careful, thankful, thoughtful, way they did their job, especially , finding out at the last minute , they were to come off the 3rd floor without an elevator, a gratuity for the loading and one for unloading . Daniel, Ali, Denise, and Shane, are the men and women I’ve worked with at Agility Van Lines, and they were all knowledgable, professional, honest and straight forward in their job, while at the same time, making me feel relaxed and ok. This is my first time using a mover to move long distance , last time was, get what you could in a Toyota Sienna van .. So I went to Angi to see if they had movers , they had, I chose Agility Van Lines. Great job once again, thank You.

They were thorough, professional, and very helpful. Would definitely recommend again.

This company is one of the best we ever hired. The people at every level were kind, supportive and knowledgeable. We ended up requiring an entire truck to move from MA to FL. Everything was explained up front. No fine print or surprises. The move was completed on time and no hidden charges. But what happened after the move will tell you everything you need to know about this company. They found some cash that we had hidden and forgot. It had fallen out of a piece of furniture. The owner called the day after the move to inform us what they found and delivered it to us that day! Incredible! Great company and extraordinary people.

Agility Van Lines did a perfect job with our interstate move from Pennsylvania to the DC region. Everything was clear from the outset. We initially communicated by phone and email, quickly developing an estimate and a schedule. The price was excellent---better than other bids we sought, and with superior customer service. The crew was hard-working, skilled, and pleasant. They protected our possessions well. Nothing was lost or damaged at the pickup location or at the dropoff location: the crew took excellent care of the items we were moving as well as walls, door frames, floors, etc. They placed every piece of furniture precisely. At every step of the process, the company communicated with us efficiently and reliably. I recommend Agility Van Lines most highly.

Rodney and Dwight went above expectations, as this was a long distance move. They made me very comfortable during this stressful and life altering process.

Could not be happier. The timing of my move was super complicated and was made even more complicated by my grandmother passing away. I had to reschedule so I could go to the funeral and they did it without batting an eye. John and Denise were great on the phone and the actual movers Richard, Phillip, and Kirby were a delight. Everything was moved perfectly, nothing broken nothing missing. The fact that the same team picked up my stuff and delivered it was a huge bonus. They were all so kind about the issues with my grandmother and just friendly in general. I really appreciated having such a quality move team as I tried to negotiate a move to several states away during such a difficult time. I wholeheartedly recommend them.

Great customer service. Agility Van Lines was so kind to donate boxes to Whispering Pines Elementary School for the cereal drive with Boca Helping Hands and help feed the homeless. Extremely grateful for their partnership and being so friendly.

Alex and Marcus were excellent! They were efficient, expeditious and very careful with packing up the items in our house. We would definitely hire them again.

Great service. Communication was thorough. Pricing was accurate. Movers really cared! Would recommend!

The Agility team were great!! Carefully packaged everything and took care with moving all our furniture. The team was very professional and courteous. I would highly recommend them.

Agility helped move my grandmother from Indiana to Virginia and the experience could not have been better. John was spot on knowing how much room we would need. The two day moving window was helpful when planning the logistics of booking plane tickets and travel. The guys that packed and loaded the truck were really friendly and professional. All of her things were delivered in good repair. The truck arrived so quickly too. Denise was kept checking in and making sure things ran smoothly. I have already recommended the company to a friend.

Agility Van Lines met all of our needs for our move from NJ to Florida. We were very happy with the communications that all parties provided. Our pick up team was careful with our belongings and helpful. The delivery team was also very courteous and efficient. I will definitely refer this company in the future.

Alex and his crew did a great job. We moved on the coldest day of the year (negative temperatures). Alex was very kind an professional and was able to estimate our needs within 5 mins of his visit. The crew packed up 2 trucks in very harsh conditions, drove 1000 miles and arrived on time to unpack and unload. They were careful with our furniture, asked where we wanted things and even took time to unpack and assemble items back the way they found them. Most of all the crew was great to work with, a great time and VERY COURTEOUS. I would highly recommend AVL and Alex and his team.

Amazing! What a crew of hard workers from the South Shores of New Jersey to Mount Bethel, PA. Hats off and a Big Thank Yous to Alex, Marcus and Cedric. Never have seen a crew of professionals and hard workers. Thank Yous are not enough. They are really hard workers and everything packed in its place. If you ever need professional movers contact Agility Van Lines with assurance everything will be done the way it should be and arrives safe. Thanks Alex, Marcus, Cadric for all you guys did. God Bless you!

T O-E Local Guide·46 reviews·41 photos 21 hours ago NEW First and foremost, I want to thank EVERYONE that had a had in picking up my items from North Carolina. Caring for them with diligence, respect and care. Then bringing them to me in Michigan with the same A1++ service! When and if I EVER move out of state again, Agility Vanlines will be my FIRST call! I first spoke to John over the phone. He convinced me to background check and feel free to contact him with any questions. Rather for the company he worked for or making sure any other I choose (which I called AGILITY Vanlines back after my research. Starting with the BBB A+ there). Then Shane Young the Owner, called me to follow up and answer any questions. Locking in my job and giving me no SURPRISE FEES; taxes and all were included with his price (as long as "I" had no surprises, as a customer, on my end). Shane and his employees KEPT their WORD and worked with dignity and RESPECT! My items were picked up and DELIVERED by the SAME 3 GENTLEMEN that picked up in North Carolina and drove them to Michigan. Richard, Phil and Cedric were careful, quick, efficient and kind...also funny. They made my move back home a breeze! I pray all of you at Agility Vanlines nothing but BLESSINGS and SUCCESS! Denise thanks for the thoroughness of my paper work. Graciously, Michigan Born & Raised! __________________________________ Agility Van Lines, Inc. (Owner) 7 hours ago Tracy, thank you so much for your heartfelt and detailed review! We are genuinely touched by your kind words and are delighted to have provided you with an A1++ moving experience. Our team at Agility Van Lines is dedicated to ensuring the utmost care, diligence, and respect for our customers and their belongings. It warms our hearts to know that John, and our exceptional team, including Richard, Phil, and Cedric, played a significant role in making your move from North Carolina to Michigan a seamless and enjoyable process. We appreciate your trust in our services, from the initial phone call with John. Transparency and honesty are values we hold dearly, and we are thrilled that our commitment to no surprise fees and clear communication resonated with you. Your blessings and well-wishes mean the world to us, and we are grateful for customers like you who take the time to share their positive experiences. If you ever decide to move again, please know that we would be honored to assist you. Wishing you all the best in your new home in Michigan!

Situation from previous review has been solved.

I had a fantastic moving experience with Agility Van Lines for my move from Virginia to Florida. During my 29 years in the US Navy my family has moved many times – this was the smoothest and least stressful of them all. Daniel (foreman) and Robert and Trayvon were very professional and did an outstanding job. My late wife was a collector and the crew very carefully wrapped and packed almost 600 pieces of china, crystal and colored glass in addition to furniture and other belongings. The crew worked very quickly and efficiently throughout. Both pickup and delivery went very smoothly. The entire office staff including Shane, John and Denise kept me informed throughout the process. I highly recommend them. Joe J

Great staff, constantly in contact to assure the nervous customer. Pickup staff was amazing as was the delivery staff. Highly recommend this company.

Unfortunately my home fell through but John was very professional and responsive to all my needs and was very quick to get my refund back to me this Family run business is very professional in every way and I will definitely reach out to them again for my next trip