Agility Van Lines

If you want your stuff broke hire this bunch. The FIRST CREW almost got into a fight at my house that I just sold. Damaged to walls and furniture. The second crew, 5 days later was top-notch. Supposed to deliver on Tuesday, got there on Sunday.

The crew was professional, courteous, and efficient. The crew leader let us know everything they were going to accomplish before starting the job and all expectations including everything he needed from us.

Professional and accomadating. I have worked with them twice and have had good experiences both times.

From the moment I hired this company I was extremely impressed with the professionalism and awesome work ethic . They took such good care of our lifelong belonging . I especially loved that the same three men that packed up the truck and took apart my bed and everything else were the same three men that showed up in Florida to unpack the truck and put my bed and back together. What a great company . Communication is always open . Worth every penny ! Highly recommended . If they could get a sore if 10 .. I would have given it to them . Well deserved !

Extra half a star for being polite on the phone and quick refund. Unfortunately they canceled day of the move after I pulled teeth to get them to commit to a day and time. We had already given our landlord the date of move and this left my pregnant wife and I in a very tough spot. The industry demands flexibility but they clearly are overbooking their crews.

The experience was great! Ontario, Gale and Will loaded me up and Ontario and Gale unloaded. Denise kept me informed and if I had any questions Shane, Richard or Denise responded. I would definitely use then again.

Whole house move to another state, with 2 drop locations. The home office in Florida helped proactively work thru several scheduling issues during the move, and addressed any of my concerns promptly and fairly. The packing/loading/delivery crew (led by Jean) were courteous and hard working... they had two late nights back to back and I never heard them complain. I would contract with this company (and crew) again without hesitation.

Had a great experience with the move. The customer service was fantastic. They walked me through everything I need to know reference to the move and the contract. I had no surprises, the amount quoted was the amount paid. Ontario and his crew took great care of my belongings, packed them better than I would have. I moved from Chicago to Florida, and nothing was broken or damaged. I would absolutely recommend them for your next move.

The customer service was professional and they kept up with me on what to expect in the moving process. The movers carefully wrapped my belongings and efficiently moved them across several states.

Worst experience I ever had. Very late for pick up would never recommend this company to anyone. When asking what time they would show up I was given one story after another.

My heroes!! Wonderful problem solvers, great customer service. A+++

It is not complete but I believe they will continue to provide excellent service.

The team I had were fast, polite and efficient.

They kept their promises for a pick-up time, wrapping boxing, and putting all my furniture. 2 young fellas were hard-working pleasant cooperative and trustworthy. And they were willing to go the extra mile.

The company keeps you well informed

Paul was excellent.

N/A.

I have moved several times and never experience the professionalism that Agility performed for me. What made the move so easy was Daniel, who was the supervisor on my job. He was more than thorough, as he was caring when handling my possessions and had a very king personality. If you are looking to move and need the best company to use it is Agility.

The representatives of the company was very responsive to any questions or concerns. As promised, any open items, they made sure to follow up!

This was the second time we used Agility to move my mother. She initially moved from Phila. to Georgia in the summer of 2019, and then in October of 2020, moved back to Philly. After arriving in Philly, it took 4 months to find a final place for her so she needed to put her stuff in storage until it was time for the last move. Agility easily accommodated the storage at a reasonable price. As before, everyone I worked with at Agility Van Lines was great. John and Denise were friendly, helpful and professional. They walked me thru the process, answered my questions, and addressed all my concerns. Jonathan and his final delivery crew were exceptional. We thought they would be able to deliver momâ  s boxes around the back and right into the cellar. Low hanging power lines prevented that. Additionally, the street parking was completely full so they had to park almost a block away and carry everything to the house. They worked diligently for over 4 hours without stopping or gripping on a Sunday evening until 9:30pm and everything was delivered. Iâ  m very happy with the service Agility provided my mom and highly recommend them to anyone. Move size: 2 Bedroom Home Service cost: $2200 Georgia â  Phila.

The crew was courteous and professional, the packing of the house was good in furniture, and the unpacked and installed was great.

The service was great.

Very prompt and professional!!

Our furniture was delivered out of state the very next afternoon. The Foreman, Daniel, was outstanding!!! No damage or loss. Very conscientious young man!

Michael called me back within a day after requesting quotes on HomeAdvisor. He was extremely professional and responsive to any of my questions. My estimate was accurately quoted based on 500cf which remained unchanged since I provided a complete and accurate inventory listing. There were some delays with pick up, but everything ultimately worked out. Vernon and Cedrick worked quickly to load the truck, though didn't have the mattress bags needed since supplies were underallocated. Delivery was prompt within a few days of departure. The communication of the team was inconsistent and required constant follow up. I was extremely impressed with Shane's hands-on leadership approach as the owner of the company to ensure proper communication and any issue resolution. Despite a few minor issues, this is bound to happen. There's more weight on the willingness to properly and professionally address and resolve concerns. I would highly recommend Agility Van Lines for prompt pickup and delivery. Agility Van Lines will certainly be my top choice for my next move as they were fair and transparent throughout. Take the time to properly do your inventory and don't leave anything out....that's how you end up with double or triple the cost. The quoting software isn't perfect and most in the industry use it, but it's only as good as the information you provide.