Tison Sound & Security

Home Security Systems, Stereo and Home Theater Systems, Electrical,

About us

We are experts In Home Security, Audio and Pre-wire Services In Northeast Florida. At Tison Sound and Security, we provide first class customer service and the newest surveillance, automation, and distributed audio technology for your home or business.

Business highlights

17 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Security System & Monitoring, Surveillance Cameras, ELECTRICAL SERVICE, GENERAC GENERATOR INSTALLATIONS, PANELS, PLUGS , CIRCUITS, HOLE HOUSE WIRING, EMERGENCY WIRING SERVICE,Home Theater, Distributed Audio, Home Automation & Central Vac.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
6%
3
12%
2
6%
1
24%


Rating CategoryRating out of 5
quality
3.8
value
3.4
professionalism
3.8
responsiveness
3.8
punctuality
3.8

Filter reviews by category

Showing 1-17 of 17 reviews

Elliott R.
01/2025
5.0
electrician
  + -1 more
Terry was superb.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

GREG F.
12/2024
2.0
electrician, home theater design
  + 0 more
Slick sales and decent price but most of what they did really doesn't work. Would not invite them back.
Description of Work: N/A
Rating CategoryRating out of 5

Jessica Soler
12/2024
5.0
Google Review
When I had my home built, Leland from Tison Sound and Security was phenomenal to work with. He was patient with me and offered excellent advice on where to install pre-wiring throughout the home for maximum practicality. His knowledge is outstanding, and his work ethic is top-notch. I would definitely recommend Leland—he’s great at what he does.
Rating CategoryRating out of 5
Yes, I recommend this pro

Victoria Wesler
11/2024
5.0
Google Review
We had a technician come to our house to change us from 2 remotes to 1. He was so professional and got if fixed in no time. We used Tison 9.5 years ago to set up hour new house with an alarm and TVs so we did not hesitate to use the again. Awesome company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shawn James Benosa
07/2024
5.0
Google Review
I want to thank JR and Brandie for their excellent customer service. Jr was very knowledgeable and helped me navigate and understand their home security. Brandie was always quick to respond and very friendly. Their promptness and responsiveness are appreciated. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Param Patel
07/2024
5.0
Google Review
Leland & Tammy did a phenomenal job at inserting the Cat 6 cables in our home today. I would recommend them and the company, Tison as well. Very satisfied with their services!
Rating CategoryRating out of 5
Yes, I recommend this pro

Tyler Jump
05/2024
1.0
Google Review
Driving on the Buckman bridge behind a company truck this morning just to watch the driver of Tusing Sound & Security truck throw trash out the window which blew over the side of the bridge and into the St. John’s River. Truck #12 It is totally unacceptable for a local company to allow employees to liter into our city’s waterway. Coincidentally, I have been researching local companies to install a security new system and I’ve decided Tison won’t be getting my business because of this incident.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin S.
10/2021
1.0
home security systems
  + -1 more
BEWARE OF TISON SOUND & SECURITY The pre-wire was non operable in several areas of our new home and a live wire left hanging from our garage/kitchen entry. Workmanship is appalling. SPENT $2k had to pay another vendor to fix part of issues with non operable contacts and will still need to pay someone to fix wire & box issues. Owner Shawn states work looks just fine!! You be the judge and tell me this is quality for a brand new home!
Description of Work: New construction pre-wire

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Margo B.
12/2020
5.0
home security systems
  + -1 more
added security cameras
Description of Work: Everyone I dealt with was courteous and totally professional. Communication was excellent. They were prompt and did the job within time estimated. Great to work with!
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert C.
07/2017
3.0
home security systems
  + -1 more
N/A OOOOOOOOOOOOOO
Description of Work: Needed my intercom replaced. After they took all my information. Then they informed me that they charge $125.00 just to come to my home! Leading with that would have saved me time and energy!!

Rating CategoryRating out of 5
professionalism
2.0

$2,000

felicia G.
05/2017
1.0
home security systems
  + -1 more
I am not pleased after having to being a loyal customer and referring people in the beginning before i knew better. However,, now I would only inform customer of the service and tell them beware and to stay away because they do not show up never on time and don't keep their word and not loyal and don't care about their customers at all more less than their time.
Description of Work: I have used this company on going to provide services since they were originally the installers for my work. Yes, they are costly. No they are never on time. why do I continue to use I just try to save the next person messing up fixing someone else mess. However this time I just needed a repair because my service camera went offline had an appointment and behold no show no call.. I call to inquire where they at? Im told oh I forgot and I cannot make it. I mean I have taken off cancelled appointments to be home and now you tell me you cannot make it. No care in the world what so ever.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Austin K.
04/2017
5.0
home security systems
  + -1 more
Great. On time and all work completed as planned.
Description of Work: Security cameras, electrical outlet, cable outlet and tvinstallation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Starr R.
04/2017
4.0
home security systems
  + -1 more
The installation went fairly quick. The technicians explained everything as they went along & further explained the operation after installation was complete. We had to have Tison come out & install another feature the builder forgot & the technician was helpful enough to go over some of the details I either forgot or didn't quite grasp the first time. He tested the system again & gave me some pointers which help a lot...we haven't had a security system in over 25 years, so its all new to us!
Description of Work: We used Tison as recommended by the builder of our new home. We didn't read the fine print & wound up getting something different from what we initially expected. The cost was about the same, though. They hooked up the sensors we originally spec'd & added a couple new items we requested right as they were installing the "command" center. I wish I knew beforehand that they don't use the same box as the one installed by the builder, I would have chose a different location. I'll probably have to have it moved if we do any work in that room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane K.
11/2016
5.0
home theater design, home security systems
  + 0 more
The owner and another gentlemen came out and gave us an estimate. The technicians came and did an awesome job of hanging our TV plus hooking up all the components and explaining in great detail how everything works. We would totally recommend this company!
Description of Work: We needed a new TV hung on the wall including running electricity, and hooked up to a new receiver, our Comcast DVR and 7 speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$370

Trent J.
09/2015
1.0
home theater design, home security systems
  + 0 more
This company is by far the worst and most over priced installers of low voltage wire I have ever seen. I had a new home construction being done and Tison Sound and Security was the sub-contractor doing the install of the low voltage wiring. This included coax lines, cat5e telephone lines, Cat6 shielded lines and 14 Gage speaker wire for several locations. The dry wall was not even up so the installation was not going to be difficult. All that was required was to run the lines nothing else. When I asked for a material and labor cost break down as to know what I was paying for the owner refused saying he could not do that. I then only had them install the basics of the coax and cat5e phone lines as was part of the house and had another company do the remainder. When the workers from Tison Sound and Security did their install they did not install the items in the correct location. When told this they refused to move it. The company I had come in to do the work for just installing the cat6 Shielded wire along with the speaker wires charged me half of what Tison quoted me and did an excellent job. If you choose a company to install your low voltage wiring stay far away from this shady outfit.
Description of Work: Wire low voltage lines in my new construction.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,868

Response from Tison Sound & Security
In this job we do not control what a builder charges to their home buyers. We did the job that was on the plans and can not change what we are told to do by the Builders we work for.

David K.
02/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Christa P.
04/2014
3.0
home security systems
  + -1 more
They were okay. They seemed a little rushed. They messed up something and I dint figure out until they left that was that when they went into my attic they broke the steel door and they didn't tell me that they had broken it. They basically left the attic space uncovered. Overall they had the price and most affordable from the places that I called around. They were the most reasonable and affordable but the final housekeeping was not good.
Description of Work: US Alarm Of North Florida installed security alarm system in my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

    Contact information

    3555 US 17 suite 8, Fleming Island, FL 32003

    http://tisonsoundsecurity.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 3:30 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    EC 13007860
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Stereo and Home Theater Systems,
    Electrical,
    Central Vacuum Cleaning,
    Generator,
    Home Automation,
    Phone Sales,
    Phone Wiring,
    TV Service - Satellite

    FAQ

    Tison Sound & Security is currently rated 3.7 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 8:30 AM - 3:30 PM

    Tison Sound & Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Tison Sound & Security offers free project estimates.
    No, Tison Sound & Security does not offer eco-friendly accreditations.
    No, Tison Sound & Security does not offer a senior discount.
    Yes, Tison Sound & Security offers emergency services.
    Yes, Tison Sound & Security offers warranties.
    Tison Sound & Security offers the following services: Security System & Monitoring, Surveillance Cameras, ELECTRICAL SERVICE, GENERAC GENERATOR INSTALLATIONS, PANELS, PLUGS , CIRCUITS, HOLE HOUSE WIRING, EMERGENCY WIRING SERVICE,Home Theater, Distributed Audio, Home Automation & Central Vac.

    Contact information

    3555 US 17 suite 8, Fleming Island, FL 32003

    http://tisonsoundsecurity.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 3:30 PM