Resurface America

perfectly. well-done finished product and no mess left behind

Perfect! Great price, product, and service. This will be the only call I make in the future.

Under no circumstance should anyone consider this guy. I made an appointment to have my bathtub stripped and refinished. I called before my appointment to confirm, and he did not return my call. I called several times and e-mailed after the missed appointment in an attempt to reschedule, and he never returned any of my telephone calls or e-mails.

Great loved the final product.

I recently purchased a home built in 1977. The tubs and shower area looked really dirty like they had not been cleaned since the 70's! The tub and tiles were white, so I wanted to see if there was a way to spruce them up instead of spending $10-$15k for remodeling two tubs and shower tile. I found Resurface America on Angie's list and liked the reviews that I read. I gave them a call and made an appointment for an estimate with Patrick. I was very pleased with Patrick's knowledge about the Resurfacing process and his education/training on this process. I also liked the price he quoted me. I had some reservations about the resurfacing process based on others' bad experiences (not with Patrick), so I asked him for a few references for my peace of mind. I called one of his former clients and he said that his tub still looked awesome after 8 years and they were about to call Patrick again to do their other tub! I decided to hire Patrick. Patrick showed up on time the day we scheduled. He was flexible and worked around painters that were originally not supposed to be there. He even spent time showing my father in law how to remove the old drain. I wish I had taken a picture of how gross these tubs looked beforehand. The transformation is amazing. My tubs and the surrounding areas are a brilliant white. They look brand new. We are a month into using the tubs and so far everything is great. I would highly recommend hiring Resurface America. It is a very economical way to completely freshen up or change your bathroom.

Great customer services

unknown

After reading the excellent reviews on Angie's List, I called on June 9th and left a message that I was interested in having one, perhaps two bathtubs refinished. (I was actually interested in having one tub and possibly an entire bath done, but planned to mention that when I spoke with him.) I left two phone numbers where I could be reached. When no one called by the next afternoon, I called again, hoping I would get a person instead of a recording. I got a recording and left another message. After not receiving a phone call by Thursday, I sent an email that was returned with a note that the message could not be delivered. This afternoon, I called another service and made an appointment for next Wednesday. One review said that if Patrick doesn't answer not to worry, because he's just busy. Well, so am I. I still waited for almost a week. If you're running a business, you have to be dependable. And if you don't have the common decency to return a phone call, I'm not inclined to trust you, no matter how many good reviews you've received. Not responding to potential customers shows poor business judgement. Not responding to another human being is just plain rude. Now, if Patrick is in the hospital and unable to respond, I apologize. But if he's not responsible enough to spend five minutes on a phone call, he deserves an F grade.

unknown

Great job, it became a whole, brand new, great looking bathroom!

unknown

They gave me a quote and they were the only company I contacted. He did the job and my wife was happy. It was fine.

After contacting several companies - some do not work on cultured marble. Some do not service my area. One company did respond but had terrible reviews on Angie's so I canceled my appointment. The email I sent to Resurface America ended up in their spam box and they did respond, via email, apologizing for the delay and asking me to call. I did - and left a message. Bottom line, they responded with a detailed description of their process and estimate. Patrick arrived on time - stayed all day - put drop cloths down all the way from the back door to the bath even though I don't think they were actually needed. Very professional. Very friendly. Price was the same as his estimate. Provided 5 year warranty and cleaning instructions. The tub looks so much better. I would definitely recommend his services to anyone.

Resurface America explained the process to me well. He's punctual and professional.