Precision Carpet and Upholstery Care Inc

OMG! What a great job. Brian was courteous, professional, detail-oriented and fair. I am embarassed to say I waited too long to have my tile and grout cleaned professionally, so by the time Brian and Precision got to my tile, I knew I was in for a real job. My kitchen, dining, hallway, and and quot;movie roomand quot; look brand new. And... Brian shared a few tips to keeping it looking that way. I had to leave a few BIG pieces of furniture that just could not be picked up and moved for fear of falling apart... and we just gently moved them around instead. He really worked with my individual needs. The entire job was done in about 2 hours. Thank you, thank you thank you!!!! Check them out on FB as well, I did and watched the video of how they will clean my tile before they came out!

The person booking the appointment was very professional giving me a false sense of security. The technicians showed up at the appointed time. They began work immediately after giving me a quote for the job and worked quickly. I think the whole thing took less than an hour. I had cleared the rooms of all small items like footstools, etc., but with the exception of one coffee table they did not move any furniture. I had expected the lighter pieces to be moved around. I was told to stay off the carpet for 3-5 hours while it dried. Actual drying time was 24+ hours for the berber carpet and even longer for the plush. Despite leaving the ceiling fans on and setting my thermostat at 72 as recommended. The plush carpet is not as soft as it was before the cleaning. The high traffic area in the hallway does look cleaner, but I am disappointed in the texture of the plush. The biggest shock was the price. I had a coupon for 5 rooms and a hall for $49.99 and had fully expected to pay more since some of the carpet was pretty soiled, but paying almost $300.00 was more than I anticipated. I realize that I could have said no after getting the quote, but figured for that price difference my carpet should look like new. Lesson learned - don't break my cardinal rule and use a company I'm unfamiliar with that offers a coupon for any job.

They charged me $65 on the services. I've had a positive experience with them. They are very good. They get rid of any stains if there are. They move the furniture at no extra charge. They are on time and they come even if it's raining. They are very friendly and very nice. It's a family run business. I will use their services again in the future.