Henry Electric Co

They crew was excellent, requiring two days to complete. They worked long hours each day and completed exactly to our needs. They even installed an extra outlet with the parts that they brought. Great work in our view.

No one returned my call to request service after I left a message.

I've been using them now for five or six years. They've always been fairly priced and get the work done.

Great. Have used before and am recommending to neighbor. Used at two addresses.

Their responsiveness was extremely slow to my questions about the estimate but I liked the electrician so I went forward with the project. Had 2 guys on the job for first day at a 10 hour day, had 1 guy on the job for 12 hours the next (yes, 12 hours!!!) and he had to come back the next day for an additional 3 hours to finish up. Was originally told 2 days time but I just figured a typical 8 hour day. Called and asked if they could bring an additional person the second day to help, was never called back with an answer. I even ended up assembling a ceiling fan in hopes it would help him finish up the job the second day. They really should have kept the 2 people on the job for the 2 days. I was told they only send 2 people out when it is only necessary to complete specific 2 person type work. Lastly, I recorded and sent a weird clicking sound via email to them from one of the swapped ceiling fans and asked for them to check it out the day after completion. Their response was the fan needed to be returned. I ended up taking the fan down myself and reinstalling. Clicking sound has been eliminated. Not a great experience but not a nitemare job either. The finished results is what we wanted. Just based on other reviews I had lifted expectations.

Well, but they were not able to complete the job because they didn't have one of the outlets.

They came out within a day or two and quickly fixed the issue without causing too much damage to our brand new drywall. Their speed, expertise, and price made us very happy :)

I would recommend others try them. He went the extra mile to get the job completed.

Doug was great---he diagnosed the problem with the outlet, which turned out to be somehow connected to an outdoor outlet with a GFI that had tripped. He then climbed a ladder to inspect ALL the uplights, replaced all the fluorescent tubes, and has them all working perfectly. What a difference it makes in that room!

They have come out twice, once to fix a wire that burnt in the wall from a construction mishap and then again to install boxes for vanity lights. Both times were very professional and they tidied up after themselves which most contractors don't do.

Judy the owner scheduler always acts like she doesn't know what's going on Doug the electrician always has an excuse to not show up because he says Judy schedules too much on his days

I will absolutely hire them again. Chuck did an excellent job. He not only repaired the fridge outlet, but also the one next to it for no extra charge. He has some of the best service I can remember and they'll be the only company I call for my electrical problems in the future.

I attempted to change out an old broken bath fan and discovered the design was changed from original. Called Henry Elec and he was prompt and efficient. Took less then an hour. Will hire him again if needed.

Perfect. On time. Extremely professional and courteous. Had it fixed in no time and gave me suggestions for covering leftover hole in ceiling from previous installation. Thanks...Geoff O.

Very professional and friendly. Got the job done.

Went well...was happy to find an electrician so very close to my house.

He was very quick and professional. Knew exactly what to do and how to fix it. Very strategic in his approach to make sure it was done right.

Perfectly. When I made the initial call, they accommodated my schedule to get my appointment in as quickly as possible. Service was punctual, efficient, professional, and effective. I will definitely use Henry Electric again.

Everything works . Keith did a great job!

Doug did an excellent job - will definitely use again!

Paul arrived on time and had the old stove out in just a few minutes. This man obviously knew what he was doing and we relaxed immediately. He was concerned that the counter top could be damaged but we explained that we were replacing the cabinets after the holidays. He took out a saw and enlarged the opening with no damage at all. It was a pleasure to have a skilled electrician with so many other talents. We immediately showed him our next project and he advised us on the type of equipment we will need. Henry Electric will be our only electrical service.

Keith showed up on time. Was very clean with his work and took the time to explain the problem to me and then fixed the issues.

We had tried a number of other Electric Companies with woeful results. We called Henry Electric and Doug came out on various occasions to do a number of jobs for us. Doug is the best electrician we have ever experienced. He trouble shoots and corrects problems with consistently positive outcomes. He is prompt, courteous, explains things so we can understand the situation and fixes the problem. We have been very impressed with the caliber of electrician that Henry Electric employees.

I contacted Henry Electric on July 2, 2016 after reading Angie's List reviews and getting recommendations from realtors. We provided our Inspector's report from the home inspection to help with the scope of work we wanted to have done to our home. On July 6, 2016, the owner of the company, Chuck Henry, came to the property for the quote. THIS IS THE FIRST MISTAKE IN THIS WHOLE PROCESS!!! While the gentleman is probably very knowledgeable and has been in the electrical business several years, his understanding of how to quote/bid a job is unreliable and even his own staff say he should no longer be involved with cost estimations. Unfortunately we did not know this and thought it was a good thing to have the owner provide the quote. WRONG! We received a quote on the same day which seemingly did a good job of outlining the repair work which needed to be done with price for each item our Inspector's report highlighted as needing attention. But, as mentioned before, this was not a good estimate and ended up changing the day work was to start. We did not get comparable quotes based on reviews, recommendations, and the seemingly good experience from the site visit and quote quick turnaround. So, we scheduled in mid-July for the work to begin in mid-August. There were a few red-flags that we should've paid attention to before, like when the son of the owner called to try and understand more about the work being performed. Another was the note on the bottom of the quote which read "NOTE: IF PERMIT IS REQUESTED, WE WILL ADD AN ADDITIONAL FEE". We discussed this permit over-and-over with both the son and the admin, which both said we could get a permit any time between work beginning and work ending - as long as we had the permit before work ended. More to come on this permit fiasco... So, two (2) days before the job is to begin, we receive a call asking if the start time can be moved from 9:00AM to 11:00/11:30AM. This was a minor inconvenience considering some of the work was being performed on an in-law suite which is rented out and required the tenants adjusting their schedule to accommodate. But, we were able to shift the start time as Henry Electric requested. Then, on the day of work to begin, we get another call asking if the electricians could come at 9:00AM. Given the short notice, we said we could not accommodate since the tenants would be adversely affected. The electricians arrived at 11:30AM and this is when all of the problems begin. Because we wanted the work to be permitted, we were told that each line item from the original quote would increase. And, despite us asking for an updated quote showing the increase, we were sent Keith...IF YOU HAVE KEITH COME TO YOUR JOB, BE FOREWARNED - he is not professional. As a customer, we have the right to understand why a price originally quoted by THE OWNER is now increasing. Yet, Keith decided to be argumentative and rude and also say how we were inconveniencing his day because he had to pick up his son at 3:00PM. SERIOUSLY! We didn't ask for you Keith, and why you were sent in the first place is still unknown. If I were the owner, I'd definitely get feedback from other customers on you and start finding out how unprofessional you really are. And even after his unprofessionalism, we were still willing to understand what price increases were going to happen and were going to authorize work to continue. BUT, since it took an hour to straighten everything out, Keith decided the day "was a wash"...meaning, no work would happen as scheduled for the day. I think Keith called it a day because Keith was inconvenienced with doing work. We called the office and spoke with the admin about needing to get work done as scheduled as well as giving her feedback about Keith. She apologized for him and said "we don't do business this way." WRONG AGAIN! Because despite her saying she'd work on getting a quote and someone to help us, we got a call from Chuck Henry. Without going into his excuses about giving a generous quote and the job being "too emotional", he said they were going to decline the work. He didn't ask us any questions, didn't want to hear our side of the issue, and obviously didn't care that he wasted ours and our tenants' time in this as well. Do yourself a favor and find someone else to quote any electrical work you need. This company is unorganized and unprofessional.

Very good!!!!! Very efficient, neat, clean and helpful! Did great work!