Mike Harper's AC and A Picture Perfect Kitchen and Bath

Working with Mike leaves more to be desired professionally. I believe his crew and he do a great job when he is consistent. Mike provided a reasonable solution to my problem that we were happy to receive. However, the timeline to install a damper system from beginning to end left much more to be desired. Mike was very inconsiderate with my time and accommodating our schedule time, cancellation at the last minute, inconsistent communication, and miscommunication. Mike was hired in Dec 2023, scheduled and cancelled several times with an hours notice. Until 2/24/24 when he and crew received full payment, but did not complete the scope of the work. Then my husband coordinated with Mr. Harper several time to complete the work as requested and paid in full. Mr Harper’s crew returned 4/13/24 and apologized for not completing the work in a timely manner as well as the confusion of putting in a pass through instead of a return. They corrected the issue. Mr Harper showed up at the end of the workday for his crew and programmed the damper. The damper had been in place for less than 2 mo (6/2/24) and we are having issues with it. Mr. Harper was contacted via email and by phone to address warranty issues with system. He responded with a fix that did not work and stated he will be at the residence to address the issue. In the same historical fashion, he did not communicate anything else until my husband started requesting an ETA. Mr. Harper responds and cancelled. Once again, we have a problem with the system, lack of consideration for our time and issues, and took off work and rearranged our life in hopes that he would show up. Mr Harper had been in communication with my husband since 5:30a and committed to come by in the afternoon. As the day went on, no additional communication was offered had arrived and lack of professionalism to honor his word was present yet again. As a working homeowner, caregiver, pet owner, and parent that needs to adjust my days and time around appointments. Dependability and quality of work are priorities. I cannot say the work was not done nor can I say the work is of bad quality. I believe Mr. Harper is an intelligent man and I’m grateful for his input to solve my AC issue. However, the lack of professionalism leaves much to be desired and caused a lot of frustration. I take pride in hard work and ensuring I do the “right” thing as a consumer. I am guilty of paying this contractor on time and being accommodating of his inconsistencies and that left me without a dependable contractor, faulty system, and a few thousand short with several regrets.

Excellent!

When 3 other companies looked at my AC unit they told me it needs to be replaced. The cost of repairing it would be just about the same because my unit uses R22 freon AC tech's refer to it as liquid gold. Mike came out and said it's getting close to needing replacement but not today with a simple fix. I asked about the R22 cost and he explained it to me that some companies just take advantage of it to sell you a new system. Mike repaired my AC for $3000.00 dollars less then my other lowest quote. Why use Mike Harper AC: Mike is not an hourly employee he is the owner he does the inspection and the work. When he doesn't do the work he goes around and checks what his employees did to make sure what they did meets his standards. In my opinion finding Mike Harper AC was like finding a needle in a hay stack.

Mike gave us options and worked with us to find the best option that fit our budget and get our AC running. He was very professional, explained everything and showed us exactly what the issue was and what needed to be done. Thank you so much Mike for your great services!! We would rate you higher if we could :)

Prompt, excellent service. Answered questions completely. Offered additional info and advice to make my ac system better.

Mike was on time. He worked efficiently and answered any and all questions I had. He gave me useful information about my a/c unit as well. Thank you Mike for doing a great job. We would definitely hire Mike again in the future for a/c repair.

Mike is not a Handyman, he is an professional at any service he performs. I had issue with the AC unit. I had several techs stop by and explain what they thought was wrong. All estimates were very high. Thousands of dollars to repair. Mike stop by and repaired it on-site within minutes. I recommend anybody that needs work contact Mike. Plus he has great customer service. I highly

Mike definitely took care of the problem. He was punctual, started the job without any hesitation, knew exactly what the problem was and the job was completed quickly. It created a little mess, but not a trace of it was left behind. I’ve already given his name to a friend of mine. I would highly recommend him to anyone. He’s honest and very fair with his prices.

They are excellent! They were here on time, went right to work and made sure everything was working properly before they left. They also made sure that every piece of lint or fuzz was cleaned up and left spotless.

Great job, even cleaned out my gutter near the dryer vent. I would recommend and/or use again.

Great ! Very friendly and on time for inspection and gave estimate on the spot! Offered in-house financing. Experienced and knowledgeable. Did not try to sell or add on unnecessary things. Recommend highly!

Mike and his team were very punctual, and knowledgeable. We are very happy and satisfied with the work performed.

The person was very knowledgeable and professional about the job. Showed me step by step of what he was doing. I would definitely recommend them. He was also on time for the job.

Excellent. I received a call from this company within twenty minutes of registering on Angie's list. They came out the next day and gave me a price. Due to inclement weather, they didn't start the job until two days later. They finished in the time quoted and went over and above in the service they provided. Would definitely recommend them and use them again.1,000

service was done very well and on time AND they cleaned up.

mike and his crew were wonderful. fast, efficient and very reasonable priced. i will definitely him again . i just cant say enough about this company. thank you mike for all your hard work.

Michael diagnosed problem immediately and easily fixed an issue that a previous provider had missed. Also helped with a small electrical problem while he was here. Would definitely recommend him to others.

Everything was great. The technician was very helpful and knowledgeable on what he's doing. I used them any times and they fix the problem properly.

The service went great. He told me what was missing and what needed to do and he let me know how to prevent and when was the next maintenance should be done. I recommend them they were great.

It was perfect. They were on time, professional, fast and they made it a really perfect experience for me and I have recommended them to my friends.

I was very much happy with the service. They did a great work. I would recommend them for sure.

The service was great. They were in and out. I didn't had any issues with them.

It was great, they came in and did it in a short time. They were very professional, addressed all the concerns that I had and I was very impressed with them.

They got the job done in a short period of time that's why I hired them again. I got a leak afterwards and they came back within an hour to fix it and I got a good experience.

Mike Harper's A/C did an amazing job. The tech arrived on time and was very polite and professional. They diagnosed my issue, fixed it quickly and had me up and running in no time. I would definitely recommend using them.