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Leaking Pools Inc DBA Pool Solutions

Pool and Spa Service, Glass Block

About us

Additional DBAs - Pool Solutions

Business highlights

24 years of trusted experience

Services we offer

Swimming leak detection, automation, renovation, heater installation, pool & spa repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Michael K.
03/2024
5.0
pool cleaners
  + -1 more
Pool Solutions is a great company to deal with. I worked with Beka, Lora, and Bill in the office, and they were all very professional and responsive. Jason was the technician who performed the repair work and he was fantastic. Jason is probably the best technician that I have used for any project on my Florida home. He was knowledgeable, timely, efficient, neat, and courteous. Highly recommend.
Description of Work: I have had an issue with rebar rust on my pool floor. The original pool contractor did not install enough concrete cover over the rebar, and this was the third time Pool Solutions helped me out..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Manny C.
11/2022
5.0
pool cleaners
  + -1 more
Contacted Pool Solutions and they set up an appointment to have my pool light leak looked at. Jason was here on time per the appointment scheduled and proceeded to assess the situation. Upon completion he advised that the leak was no longer present as the repair done by another company was well done and should last several years. I was thrilled to hear that as that would be saving me thousands of dollars.
Description of Work: Pool light leak detection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy R.
11/2022
5.0
pool cleaners
  + -1 more
I couldn't have asked for better service!!!Brian took my nasty smelling pool and made it gorgeous again. Brian was easy to talk with, explained what he was going to do, and MADE IT HAPPEN!!!! He is a very hard-working young man committed to doing his very best, and it was truly appreciated!! Hurricane Ian left nasty stuff everywhere, but Brian saved the day for me! Draining, cleaning, removing debris, to refilling the pool. He did a fabulous job, I would recommend his company and KIS service to anyone that asks!! Give the company and Brian a chance to make your pool beautiful again!!!!!
Description of Work: Draining, cleaning, removing debris, refilling the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jerry D.
12/2017
5.0
pool cleaners
  + -1 more
Leaking pools scheduled our appointment, arrived on time and performed in a professional manner. Resultant issues were fixed. Very happy customer
Description of Work: Check for pool leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
07/2017
5.0
pool cleaners
  + -1 more
Completed test. Identified problem and resolved it efficiently.
Description of Work: Leak in the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

GERALD M.
06/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Leak detection and repair of swimming pool. Work performed in very professional manner. Repair required return to complete and repair the problem. This company knows and understands what good customer service and communication are all about. All telephone and in-person communications were outstanding. I would definitely use aPool solutions for any problems in the future. I recommend calling this company for any pool problems and solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Leaking Pools Inc DBA Pool Solutions
Hello Mr [Member Name Removed] All of us here at Leaking Pools, Inc DBA Pool Solutions thanks you for the kind words and we are happy to help in any of your pool issues in the future. Thank you again from all of us here at Leaking Pools Inc

W James I.
02/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Leaking Pools Inc DBA Pool Solutions
Thank you Mr [Member Name Removed] for your comments and hope we can be of any help in the future as well. Hope you have a great week ahead.

Lorraine H.
03/2015
5.0
pool cleaners
  + -1 more
They found leak in my 2 main drains and a leak in the skimmer. They replaced the seals and plugged the hole in the skimmer. They showed up in a timely manner and the completed all the work in one day.
Description of Work: They did leak detection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Merrily P.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Found the major leak. They were diligent and kept coming back until they found the major source of leakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Linda D.
03/2014
5.0
pool cleaners
  + -1 more
They are a very good company. Bill is on top of everything and takes care of things right away. Would highly recommend them.
Description of Work: Pool Pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Linda H.
02/2014
5.0
pool cleaners
  + -1 more
The pool was leaking about 1/2 to 3/4 inch of water everyday, contacted Pool Solutions and they scheduled an appointment right away. They detected where the leak was and explained and showed me where it was. The workers were all professional and answered all of my questions. I would definitely recommend Pool Solutions.
Description of Work: Replaced parts on filter casing, detected pool leak and repaired, cut a 18x18 inch hole in pool deck and removed cracked plumbing and replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Fred B.
02/2014
5.0
pool cleaners
  + -1 more
Found the problem and fixed it for less than the estimate since it did not require as much work as originally thought.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jane W.
12/2013
5.0
pool cleaners
  + -1 more
Wonderful. They went out of their way to match our existing tile. They did the repair work and also installed a grab bar near our hot tub. The staff we dealt with were clean, neat and responsive.
Description of Work: Repaired collapsing pool wall and replaced decorative tiles surrounding the pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bettina Z.
12/2013
5.0
pool cleaners
  + -1 more
I called and on same day they sent a leak technician to look and see what the issue might be. He had an idea and said he would return next day to perform a leak test as well as clean out fountain water. Bill called later that afternoon to give me a recap and that they are going to brainstorm on how to fix leak. Technician arrived as scheduled next day and located leak, cleaned out fountain and placed a temporary fix on leak area until repair tech can arrive for the fountain cleaning and proper repair. Later that afternoon, Bill called and advised me of the estimate for the cleaning and repair. It was very reasonable. 5 days later, a very friendly repair technician arrived on time and cleaned the main fountain and repaired the wall fountain. Later after the repair technician had already left, I noticed the motor of the entry way fountain making a high pitched noise. I placed a call to the main office and the same repair technician (working on another home in the area), stopped by again to assist, but noise was no longer being made by the motor. Repair technician was pleased that the noise stopped, did some checking to confirm. Although I felt bad that I called him back and the pump appeared to be in working order I was very pleased with his response time and helpfulness. Next day, I received a call from Bill asking if everything is functioning well and if I was satisfied with all the work performed. Everyone I spoke to and that I had the opportunity to meet was friendly, helpful, knowledgeable and courteous. What a great team of people.
Description of Work: 1 wall fountain has leak other entry way fountain required cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carolyn P.
10/2013
5.0
pool cleaners
  + -1 more
Pool Solutions did a great job repairing our pool. The pool was losing at least an inch of water per day due to leaks so we needed to get it repaired quickly. They were able to get us on the schedule within a few days and the technician arrived at the scheduled time. He went in the pool with a scuba tank so there was no need to drain any water from the pool. He found the primary source of our leak and a couple of other weak seals, and sealed them all with waterproof sealant. He was very careful and methodical, taking time to carefully evaluate every fitting in the pool and spa. All leaks were sealed and now the water level is holding steady. We would definitely use Pool Solutions again if the need arises, and will be recommending them to others. Thanks Pool Solutions!
Description of Work: Detected and sealed leaks in pool that were causing water loss

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tami A K.
09/2013
5.0
pool cleaners
  + -1 more
Amazing crews were on time, knowledgeable, they worked hard, only spoke when they arrived, when leaving or as absolutely necessary. Very great experience overall!
Description of Work: Our pool had a sizable crack inside, they drained the pool, repaired crack, removed all previous surfaces, resurfaced pool and installed new tile. Huge pool job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Cynthia P.
07/2013
5.0
pool cleaners
  + -1 more
Jason arrived promptly as scheduled, and immediately determined that the overflow drain had acted like a siphon during recent severe rainstorms. He fixed the problem and at much less cost than I had expected. He and his staff were very professional, pleasant to work with, and customer-oriented. I will use Pool Solutions in the future for any pool issues and highly recommend homeowners/business-owners call these folks first!
Description of Work: Identified the cause of a sudden loss of approximately one-half of the water in our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

ROY H.
06/2013
5.0
pool cleaners
  + -1 more
This represents the second time I've used this company. Did an excellent job, workers conscientious and very thorough. After work clean-up excellent. Highly recommend the company.
Description of Work: Complete interior pool renovation, large cracks on both sides of pool repaired - remove & replace border tile, repair concrete around hand rails, complete new pebblestone finish in pool. Also installed new light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Rona D.
07/2012
3.0
pool cleaners
  + -1 more
I wasn't pleased with them. We had a miscommunication problem and I would not use their services again in the future.
Description of Work: Pool Solutions came out and did a repair on our pool last year.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Leaking Pools Inc DBA Pool Solutions
We were ASTONISHED when it was brought to our attention that a false accusation was made regarding our company and we would like to respond. Per our records we were last out at the member's residence on 4-22-11 regarding the pool leaking. Per our conversations with reliable sources the home was being foreclosed on, they were not paying their mortgage and association fees, and to be careful about payment. We identified a leak in the heater and the auto fill right away. As a professional company with honesty and integrity, we suggested the equipment leaks be addressed before a complete leak detection is performed on the pool and spa thus the homeowner would not occur any un necessary cost due to the pool may not be leaking. When we informed the member payment for repairs would be due upon completion, she disagreed with our terms and became very belligerent. To avoid further conflict we left, therefore No repairs were made to their swimming pool or equipment.

Michael M.
01/2012
5.0
pool cleaners
  + -1 more
Our pool had developed a considerable leak. The company scheduled service within a few days of being called. The service technician was efficient and professional, and repairs were successful. The owner checked with us sevral days later to make sure that we were satisfied.
Description of Work: Located and corrected four leaks in pool system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Leaking Pools Inc DBA Pool Solutions
Thank you for your time to report your satisfaction with our company on angies list. Thanks again Bill Collins

Mary S.
12/2011
5.0
pool cleaners
  + -1 more
We did not do the project at this time, but will in the future.
Description of Work: Thought that we needed to have area between pool tile and coping re-grouted. Had a great deal of difficulty locating a company that would provide an estimate, until I found Pool Solutions on Angie's List. From the time of my first contact with Pool Solutions, until I received the estimate, they were very professional. The person who provided the estimate took the time to explain to me the reason the coping had to totally be replaced versus just re-grouting (coping is hollow in a number of spots, and should be replaced versus re-grouting which would be a temporary "fix" that will need to be done again). I received the estimate when promised, and he also scheduled an appointment to come over to explain the estimate, which was a nice touch since my experience has been to just get the estimate. Unfortunately, just prior to the scheduled appointment, some unexpected expenses popped up which had a higher priority than the coping, so we had to postpone the entire project. I will definitely contact them again when we are ready to do this project. I tend to judge a company's quality by their ability to keep commitments, including responding to initial request for an estimatein a timely manner (I can't tell you how many times I have left messages requesting and estimate, and don't get a return call), showing up on time for all appointments, getting back to me when they say they will, Pool Solutions did all of this and provided me with a very detailed estimate of what the project required. The price was comparable to others I received from other similar companies for this project.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Leaking Pools Inc DBA Pool Solutions
Hello Member Thank you for your testimonial even though we did not preform your repairs, please contact us if you may need our assistance in the future. Thanks Again Bill Collins

jayne S.
10/2011
5.0
pool cleaners
  + -1 more
They were prompt in getting me an estimate and answered all of my questions. They worked around my schedule, were prompt and professional during the three week process, and did a good job cleaning up my lanai once the project was complete.
Description of Work: They removed and replaced my old pool surface, fill line tile, and coping. Then they refilled the pool and came back several times to make sure the chemical balance was as required for the new pool surface.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Allen F.
02/2011
5.0
pool cleaners
  + -1 more
The saga continues and there is not much to tell other than what I have already said.
Description of Work: We have had a pool leak for sometime. Pool Solutions have been diligently trying to determine where the pool is leaking. They are relentless and won't give up until they find the leak and fix it. They have done work for us before and they are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Carol R.
08/2010
5.0
pool cleaners
  + -1 more
From the phone call to repair of leak everything was as estimated given. I also requested a valve to be replaced and that also was done the same day. Great service
Description of Work: I called and they gave me an estimate over the phone. We made appointment and Jason was on time. He was professional. He checked all the pool for leaks and found the pipe to light was broke. He made repair the same day and now thw pool stays full. I would recomend him and would use him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Elliot B.
07/2008
5.0
pool cleaners
  + -1 more
They were honest and thorough. They were timely and did a good job cleaning up. They were excellent.
Description of Work: We had a leak in our pool. They repaired that which involves going into the cement and taking part of the surface off. They found a pipe problem and corrected that. Later we had some unrelated problems. They checked every flow valve as well as the surface of our pool for cracks and leaks. They found a problem related to our pool light. They fixed it, but because of the way it was manufactured they can't guarantee that it will last.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1(current)
    • 2

Contact information

PO Box 805, Estero, FL 33929

www.leakingpools.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Glass Block

FAQ

Leaking Pools Inc DBA Pool Solutions is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Leaking Pools Inc DBA Pool Solutions accepts the following forms of payment: Check
Yes, Leaking Pools Inc DBA Pool Solutions offers free project estimates.
Yes, Leaking Pools Inc DBA Pool Solutions offers eco-friendly accreditations.
No, Leaking Pools Inc DBA Pool Solutions does not offer a senior discount.
No, Leaking Pools Inc DBA Pool Solutions does not offer emergency services.
Yes, Leaking Pools Inc DBA Pool Solutions offers warranties.
Leaking Pools Inc DBA Pool Solutions offers the following services: Swimming leak detection, automation, renovation, heater installation, pool & spa repair.

Contact information

PO Box 805, Estero, FL 33929

www.leakingpools.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM