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TOM SHELL PLUMBING INC

Plumbing, Water Filtration and Softening, Water Heaters,

About us

Since 1979 Tom Shell Plumbing has been providing the Tampa Bay area with the highest quality of plumbing services available, at the most reasonable prices. Call us now you will be glad you chose us.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

COMPLETE PLUMBING SERVICES INCLUDING: WATER HEATERS, WATER SOFTENERS AND FILTERS, RE-PIPES, LEAK DETECTION & REPAIR, SEWER STOPPAGES & SEWER CAMERA, FAUCET, SINK, AND TOILET REPLACEMENT AND REPAIR. NEW CONSTRUCTION, REMODELING AND SERVICE.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
3%
3
6%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-35 of 35 reviews

Jane S.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I put the wrong thing in my garbage disposal, and was sure I needed a new one. They were able to fix it. I also thought a wire to the water softener was cut, but they were able to repair that too. They came on time, and as always, they are quick, clean, and courteous. I highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TOM SHELL PLUMBING INC
Thank you for your review, and as always we appreciate your continued loyalty to Tom Shell Plumbing. We look forward to serving your plumbing needs in the future.

Jeanne P.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a spikot on our irrigation system. Have used Tom Shell Plumbing many times. They are our "go to" plumber. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from TOM SHELL PLUMBING INC
We at Tom Shell Plumbing would like to thank you for your review. We always enjoy working for you, and we are glad that you are satisfied with the service that we provide.

Cyndi B.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair a leak in a water pipe going into my washer. It went just perfect. They arrived advised me what needed to be done and let me know the cost. I was told by another plumber the whole piper had to be replaced and that would have involved going under my garage floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from TOM SHELL PLUMBING INC
Thank you for the review of Tom Shell Plumbing. We are always pleased when our customers are happy with our services. Thank you, Thomas Shell

David S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired underground water leak between water meter and home. A sprinkler contact had a leak. Tom Shell Plumbing located the leak and fixed it within 45 minutes. They did an excellent job, was fast a very professional. I will use them again for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from TOM SHELL PLUMBING INC
Thank you for taking the time to review Tom Shell Plumbing. We are always pleased when our customers are satisfied. We look forward to working with you in the future. Thank you, Thomas L. Shell

Sandra M.
07/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

dan D.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have used Tom Shell plumbing and Tom Shell heating & Ac. Both do good work. Revis is a nice guy and knew what he was doing..I had to pay a high price for a Sunday , but is was reasonable.
Description of Work: AC failed on a Sunday. Called Tom Shell Heating & AC , which has 24 hour coverage. Revis called back and said he will be there between 4 and 5 pm. He got here about 4:30 and found out that my condenser wasn't running. He quickly found the problem and replaced a defective capacitor...AC worked fine for about 3 hours, then died again three hours later..They were here first thing Monday morning and replaced the faulty replacement capacitor and everything has worked well since. The reason I am recommending them is because they did come out on a Sunday, when they said they would and they did find the problem quickly. I do not hold them at fault for putting in a new part that didn't hold up, and they did come out first thing in the morning and correct the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

SUZANNE S.
04/2006
5.0
plumbing
  + -1 more
CLEANED UP COMPLETELY AFTERWARD.
Description of Work: INSTALLED A NEW SEAL AT BASE OF TOILET AND CAULKED AROUND IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

10/2005
5.0
plumbing
  + -1 more
HE IS ON THE BALL, HONEST AND THE PRICES ARE RIGHT.
Description of Work: HE PUT A WATER FILTER IN MY SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROGER H.
07/2005
5.0
plumbing
  + -1 more
THEY ARE VERY NICE PEOPLE, CLEAN, GREAT PRICES AND TREAT US FAIRLY. WE HAVE USED HIM FOR YEARS.
Description of Work: INSTALLED A TOILET AND REBUILT ANOTHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne B.
05/2004
3.0
plumbing
  + -1 more
QUOTES FROM SEVERAL COMPANIES OBTAINED,THIS COMP.GAVE THE BEST QUOTE.I SPECIFICALLY STATED I HAD THREE TOILETS FOR REPAIR.AFTER COMPLETED REPAIRS,BILL WAS 100$ MORE THAN QUOTE. THE PROBLEM COULD HAVE BEEN RESOLVED AMICABLY IF THE MANAGER WOULD HAVE MADE ANY EFFORT AT AN APOLOGY FOR THE DISCREPANCY OR IN ADMITTING ANY POSSIBILITY OF ERROR ON THE PART OF HIS STAFF.I WAS SPOKEN TO LOUDLY AND RUDELY.I WAS TOLD I WAS TRYING TO 'TAKE THE COMPANY' AND ALTHOUGH I HAD USED THIS COMPANY SEVERAL TIMES OVER THE PAST 3 YRS THE MANAGER WOULD NOT ALLOW FOR ANY CONCESSION OR PROVIDE ANY INDICATION THAT THE MISTAKE MAY HAVE BEEN ON THE PART OF HIS STAFF.THE OVERALL EFFECT WAS THAT I WAS A CROOK RATHER THAN A 3 YEAR(PREVIOUSLY) SATISFIED CUSTOMER OF THE COMPANY. I DON'T BELIEVE THAT ANY CUSTOMER(ESP A REPEAT CUST)SHOULD BE SUBJECTED TO YELLING,DISCOURTEOUS BEHAVIOR AND NAME CALLING.TOM SHELL'S PHILOSOPHY SEEMS TO BE THAT THE CUSTOMER IS NEVER RIGHT!VERY POOR CUSTOMER RELATIONS AND ATTITUDE
Description of Work: THREE TOILETS REFITTED

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
punctuality
5.0

$222

Response from TOM SHELL PLUMBING INC
12/9/03 member called & asked cost to rebuild interior of toilet tank.Receptionist told her it would be $100 to replace fill valve $18, water supply tube $8, flapper $8, float ball $8, flush handle $8, totaling $100 plus $48 for 1 hr. of labor. When tech arrived at member's home she wanted 3 toilets repaired.We performed work as requested, which would be all of the above parts x3.That brings her total for materials to $150 & 1-1/2 hours of labor $72 for a total bill of $222.Member called & spoke w/ Kevin Tufford, Service Dept. Manager to say charge was unfair as she was quoted $100 over phone, which she was quoted that price per toilet. Member said she would not pay bill but would pay us $100.Kevin told her that was not sufficient as the bill was $222.If Kevin had accepted her $100 for the total job he wouldn't be considered rude.She also states that there was a leak from the repair that was done.I don't have any record of going back to repair a leak but there is a 1 year warraNTY.
    • 1
    • 2(current)

Contact information

PO BOX 353, Elfers, FL 34680

http://www.tomshellplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Handyman Services

FAQ

TOM SHELL PLUMBING INC is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 12:00 AM - 12:00 PM

TOM SHELL PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TOM SHELL PLUMBING INC offers free project estimates.
No, TOM SHELL PLUMBING INC does not offer eco-friendly accreditations.
No, TOM SHELL PLUMBING INC does not offer a senior discount.
Yes, TOM SHELL PLUMBING INC offers emergency services.
No, TOM SHELL PLUMBING INC does not offer warranties.
TOM SHELL PLUMBING INC offers the following services: COMPLETE PLUMBING SERVICES INCLUDING: WATER HEATERS, WATER SOFTENERS AND FILTERS, RE-PIPES, LEAK DETECTION & REPAIR, SEWER STOPPAGES & SEWER CAMERA, FAUCET, SINK, AND TOILET REPLACEMENT AND REPAIR. NEW CONSTRUCTION, REMODELING AND SERVICE.

Contact information

PO BOX 353, Elfers, FL 34680

http://www.tomshellplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 AM - 12:00 PM