Our service call includes complete degreasing of the interior and clean and polish the exterior of your BBQ Grill. Some repairs and replacement parts avaliable.
He was very polite and professional, he was going to fix everything for me but instead of taking my money and fixing it he told me to just buy a new one and it wasn't worth fixing. He is a stand up man and honest.
Description of Work: It was too much work
Rating Category
Rating out of 5
Yes, I recommend this pro
MANUEL C.
11/2017
5.0
gas grill repair
 + -1 more
On time, done a good job!
Description of Work: Weber grill need cleaned
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael O.
09/2017
5.0
gas grill repair
 + -1 more
I was amazed. 10+ years of grease and grime were gone. The grill looked and performed like brand new.
Description of Work: Grill was not getting fuel from the tank to the burners. Gary came out, replaced the regulator and hose, and then cleaned the grill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Christine S.
09/2017
5.0
gas grill repair
 + -1 more
Quick and professional
Description of Work: Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pradnya R.
08/2017
5.0
gas grill repair
 + -1 more
Very professional.
Description of Work: I moved into a house recently. The grill was in a mess , dirty and black. Gary worked like a magician. My grill is perfectly clean. Earlier I was getting orange flame but now the flame is nice blue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John L.
07/2017
5.0
gas grill repair
 + -1 more
Excellent! Did outstanding job. Would definitely reccomend.
Description of Work: grill cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian P.
06/2017
5.0
gas grill repair
 + -1 more
I would highly recommend Gary. Not only did he do a fantastic job, but he was very responsive and had some of the best communications of anyone that I have ever used.
Description of Work: Gary both fixed and cleaned my grill.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Richard R.
05/2017
5.0
gas grill repair
 + -1 more
Timely, effective, professional, friendly. Everything you could ask for ina service provider. Strongly recommend.
Description of Work: Gas leak in grill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANDY W.
04/2017
5.0
gas grill repair
 + -1 more
He cleaned the grill to almost new condition. I was amazed, as it was in bad shape after a major grease fire. Gary worked for 3 hours, was very professional and obviously had cleaned many grills Completely disassembled and cleaned all parts many of which had severely burnt on grease from the fire. Highly recommend to anyone with a grill or outdoor kitchen..
Description of Work: Cleaned my 3 burner Weber grill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Doug A.
09/2016
5.0
gas grill repair
 + -1 more
Outstanding... excellent attention to detail. Looks fantastic.
Description of Work: Complete cleaning of my 6 burner, 10 year old gas grill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patty W.
06/2016
5.0
gas grill repair
 + -1 more
unknown
Description of Work: Gary cleaned entire grill, relaxed all three burners and a valve .. |Gary was professional and answered questions |Also keep us in the loop while ordering parts and the parts. .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Michael J E.
11/2015
5.0
gas grill repair
 + -1 more
unknown
Description of Work: They skillfully and thoroughly cleaned a very dirty gas grill. I intend to use them regularly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bradley F.
10/2015
5.0
gas grill repair
 + -1 more
unknown
Description of Work: Gary was awesome. Not only did the grill come out looking brand new, but he showed me a safer way to light it. Well worth the price.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael K.
09/2015
5.0
gas grill repair
 + -1 more
Fantastic!!! Btw he came to Orange Park from the beaches.
Description of Work: Had everything prepared and ready to go. Was going to smoke 3.5 pounds of beef to try a new flavor for my stew recipe. Had water pans in and oak chunks smoking. Went to turn all back 2 burners off and put the front one to low and the middle one would not turn off. I ended up making it work but knew I needed to get it fixed. I found Gary's company on AL and sent him an e mail (did not want to bug him on a weekend). 20 min later I get a call from him, he walks me through the problem and we fix the issue. Awesome! Well I was so happy I decided to hire him to clean and tweak the grill. I have a Webber Ultima Gold grill that is used 4 times a week for over 10 years. Thing looked new when he was done and he fixed a few small issues I was not aware of and instructed my wife on some upkeep techniques. Took him 3.5 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan M.
05/2015
5.0
gas grill repair
 + -1 more
I would highly recommend! Very punctual. Did a fabulous job cleaning my gas bbq, inside and outside. He made it look brand new! Well worth the money he charged. We are very happy with the job performed.
Description of Work: Clean my very dirty bbq
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Leigh S.
05/2015
5.0
gas grill repair
 + -1 more
unknown
Description of Work: He returned my call promptly, showed up when he said he would, identified and fixed the problem. The grill hasn't worked this well in a long time
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie R.
05/2015
5.0
gas grill repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ian W.
12/2014
5.0
gas grill repair
 + -1 more
unknown
Description of Work: Renewed burners and cleaned the grill
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Maria P.
10/2014
5.0
gas grill repair
 + -1 more
unknown
Description of Work: Cleaned and serviced grill. Service was responsive and professional. I highly recommend. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Melvaleen S.
06/2014
5.0
gas grill repair
 + -1 more
Gary was the third person we had come by to work on our outdoor grill, and he knew right away what was needed in terms of repair. He was booked for the next week, but came back when scheduled and worked diligently to service the grill. Add to that that it was cleaned beautifully, it really did look like new, and I couldn't be happier. Thanks Gary!
Description of Work: Grill valve repairs and cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
William C.
04/2014
5.0
gas grill repair
 + -1 more
Gary and his assistant cleaned to outdoor kitchen grill and the vent to almost new condition. They also replaced a ceiling build which had burned out. I highly recomment Gary's company to everyone based on price and quality provided.
Description of Work: Cleaned and repaired grill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joseph L.
04/2013
5.0
gas grill repair
 + -1 more
Owner responded to an email on Sunday, and we quickly scheduled a visit for an estimate. Gary was straightforward and efficient. Gave options and recommendations. Took some of the parts back to shop to work on while waiting for other parts. Came back with new parts and re-installed the cleaned and repaired parts, and installed the new parts. Everything on time and within estimated range. Basically, he did what he said he would do, did something he said he might be able to do, on time and on budget (and was courteous and friendly, too). High end stainless steel grill looks virtually brand new again after 10 years of heavy use. Great job.
His price was reasonable. The only thing that I think that he could have done better, he was unable to fix the automatic lighting function on the grill is a button and he could not understand why he could not fix it, but he could not fix it. My main purpose to have him out was to clean my grill and he did an excellent job of that. He did try to fix the light switch on it. I would use him again.
Description of Work: The Grill Genie cleaned my grill and tried to fix the light on it.
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Service Categories
Gas Grills
FAQ
The Grill Genie is currently rated 5 overall out of 5.
The Grill Genie accepts the following forms of payment: Check
No, The Grill Genie does not offer free project estimates.
No, The Grill Genie does not offer eco-friendly accreditations.
No, The Grill Genie does not offer a senior discount.
No, The Grill Genie does not offer emergency services.
No, The Grill Genie does not offer warranties.
The Grill Genie offers the following services: Our service call includes complete degreasing of the interior and clean and polish the exterior of your BBQ Grill. Some repairs and replacement parts avaliable.