DON BACH APPLIANCE SERVICE

Description of Work: Our old washing machine could not drain the water from the tub. Mr. Bach replaced a sensor and a switch, all in less than an hour.

Description of Work: The person who answered the phone and made the appt was very unprofessional -- seems she was shopping with kids when she made the appt and just forgot about it. When the repairman didn't show up I called her and she said she would get back to me. Then she somehow called me while she was on the phone with him and told him she forgot to tell him about the appt. She seemed to think that was funny. But the repairman himself was very professional and seemed to really know his business. He checked washer leak but found nothing wrong - so leak was unexplained, but hasn't happened again.

Description of Work: My gas dryer was not working. I called several companies in the area and most of them will/would not work on gas appliances. Of the companies I found who would work on gas appliances, most had a longer waiting time before they could even come look at the problem. As with any repair, I wanted to know what the cost would be and if it was too much, I was just going to get a new dryer, so I really did not want to wait any longer than I had to. I called Don Bach on Friday morning and he was able to come within a few hours to look at the dryer. He informed me that the motor was going bad and that he could fix it with a quality and warranted used motor to keep the cost down. He quoted me $75.00 for the parts and labor, which also included his service call fee. I gave him the go-ahead and he said that he'd have to get the part, and he scheduled a time to come back on Monday to do the job. Don showed up Monday as promised and began the repair. Unfortunately, he discovered after he had things taken apart that he needed an additional part to properly do the repair. He said he would need to get the part, and asked if he could come back the next day to finish the job. I was impressed that he did not try to use the opportunity to charge me more money and furthermore that he took the time to properly repair exactly what was needed. The next day Don showed back up with the additional part and in no time, had my dryer working like new. When it came time to pay the bill, the price remained exactly $75.00 which is what he originally quoted me, even despite having to get the additional part and having to make a total of three trips to my home. To give you an example, most other companies wanted between $60.00 and $119.00 to even come look at the problem, which obviously did not include any parts and labor. As such, Dons price to fix the dryer was nothing short of an amazing value. Dons work comes with a six month warranty, so I felt even better about the decision I had made to hire him. Also, I should mention that Don was in constant communication with me every step of the way. He called each time he was on his way, he showed up when he said he would, and made the entire process a painless one. Thank you Don!!!!!

Description of Work: Problem with my washing machine. Called a number of companies, left messages or was told I would have to wait until the following week. I have a limited schedule and needed the work done quickly. I received a call back w/in 5 minutes and the repairman came as scheduled the next day. Discovered the problem very quickly, gave me a number of possible remedys. He was able to repair the machine immediately, for an extremely low price and extyremely high quality of service. I would recommend Don Bach highly.

Description of Work: Rude on the phone during multiple calls. We ended up using someone else because of attitude and inflexibility in scheduling. Stay away unless you like poor customer service.

Description of Work: Refrigerator was not keeping cold, food in freezer began to defrost. Called in evening appointment next day, $30 to come, $48 for part and labor.

Description of Work: evaluated refrigerator and replaced bad relay

Description of Work: Our refrigerator stopped blowing cold. Was told that it could be freon leak, compressor bad, relay out, etc. Anywhere from $80 to $300 in repairs.