BULLDOG WINDOWS & DOORS INC

I contacted Plaspro and received some good words, but that did not fix the defective door or encourage Bulldog to make any corrections. The BBB, and Seniors vs. Crime tried to encourage Bulldog to correct the problems but Bulldog was totally unresponsive. I contacted the Department of Business and Professional Regulation assuming that being the state licensing agency they could apply some pressure - wrong - they informed me that they could not help. Be very careful, Florida does a great job to prevent the consumer from taking advantage of the contractor; however, consumer you are basically on your own.

After installation I found that one of the Plaspro doors was defective and Bulldog, Martin Pilat, replaced it; unfortunately, with what appears to be another defective door. A few days after Bulldog replaced the first defective door, I noticed that the door did not contact the weather stripping all the way along the latch side of the door. I also noticed that, when the sun shown on the door, there appeared to be a void in the insulation at the lower part of the door. This indicates to me that some of the insulation was missing. That was apparent because light was being transmitted through that portion of the door. I found that the two other doors also did not contact the weather stripping on the latch side of the door completely, as was the case with the defective door. I was able to correct one of the weather-stripping problems by removing some of the improperly installed caulk. I sent a series of pictures by e-mail to Bulldog and Plaspro. Bulldog replied with what was to be his cell phone, but that never answered and he never replied to further calls with that number of his published number. I submitted a complaint with the BBB. They informed me that they would contact Mr Pilat but not to expect him to reply from. Infact BULLDOG WINDOWS and DOORS was dejected from BBB listings. I next contacted Plaspro they were vrey responsivewas very responsive. Their, Mr. Terry Mullen, analyses was that the door could be defective and they had no problem replacing it.They told me that they had contacted Bulldog and was assured that Bulldog would take care of it - didn't happen so far. I had assumed that the Plaspro French door was correct until I checked and found that the latch on the bottom of the fixed door was not properly positioned making it impossible to secure the bottom side of the door. The result of the PLASPRO experience amounted to the fact that they didn't care how installation was accomplished - they were selling doors. I then contact Seniors vs Crime which turned out to be an exercise in futility - no real help. I also contacted Florida Department of Business and Professional Regulation. It appears that they only license but do not enforce compliance.

Contractor did not return calls. Perhaps that was a good thing, as this demonstrates that he is not reliable.