Dickens Plumbing

I called Lance Dickens, hw came out and provided me a cost of approximately $350.00 and we scheduled the date of April 18th at 8-9 am. On the 24th he called at 9 pm and said he was so busy could we push it to the following week April 25, 2018. I agreed. On the 25th he did not call or show up. When I called to ask questions on where he was, his wife acted like she had no idea he was to be here, so I cancelled and will not use this gentleman ever again.

I was replacing a toilet with a newer efficient model and broke the PVC supply line. The outdoor shut-off would not would not completely stop the flow of water. I called two plumbers and left messages. I received a call back from Dickens Plumbing within 15 minutes and they sent over a two man team that arrived 30 minutes later. They repaired the water line installed the new toilet and re-installed the old toilet in a different location that is seldom used and was not working correctly. The workers were excellent and did a great job. I was so pleased I had them come back and replace the main shut-off on the outside of the house.