THE GROUT DOCTOR

Description of Work: Cleaning tile in shower and removing old grout regrouting.

Description of Work: We had the floor of the master bath shower re-grouted (small job). First time done, did not meet our expectations. Second time done, again, did not meet our expectations. It was then explained that there was an alternative option to the type of grout used. Had this option been offered in the beginning, we would have done it right the first time. The third time turned out great and we are very happy with the result. The process to get to that point was unfortunate and took a long time. | |Everyone we worked with was very friendly and professional. However, our last appointment time was changed three times in three days, and we were not notified when they were still going to be late.

Description of Work: Cleaned and Stained grout. The company was very punctual and professional, however, I did not like the looks of the stained grout. It was very uneven and stain got on my baseboards and cabinets in the kitchen. I had this done in my new house by someone else and it turned out beautiful. To be fair with The Grout Doctor, they said they would fix any problems by just giving them a call, but we were moving and it wasn't a big enough deal to have them out again.

Description of Work: Wayne aka The Grout Doctor is truly a professional. Wayne is punctual, thorough, and professional.

Description of Work: .

Description of Work: The two men cleaned tile and grout then sealed grout. They were here on time. Both Men very nice. It took about 2 hours to do kitchen,two halls and two bath room floors. I woul give them an A and have then clean tile again.