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RAY DUNCAN PLUMBING INC

Plumbing, Water Heaters, Drain Cleaning,

About us

No subcontractors. We offer all forms of payment, be sure to check out our web site and facebook for more information and coupons. 24 HOUR EMERGENCY SERVICE AVAILABLE.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Specializing in both Commercial and Residential Service including, WATER HEATERS (GAS ELECTRIC, TANKLESS), FAUCETS, SINKS, TOILETS, POWER SEWER AND DRAIN CLEANING, WATER SOFTNERS SYSTEMS, VIDEO INSPECTION, & NEW BATHROOM FIXTURES.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.039 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
3%
3
8%
2
5%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
3.8
professionalism
3.9
responsiveness
4.1
punctuality
4.3
Showing 26-39 of 39 reviews

Brenda L.
10/2018
1.0
plumbing
  + -1 more
terrible take them off your list
Description of Work: shower installed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from RAY DUNCAN PLUMBING INC
J# 1112657. Please be assured that it is always our desire to accommodate you with utmost respect and integrity. We sincerely apologize for the frustration and inconvenience you experienced during your service. It is our understanding that we have resolved all concerns to your full satisfaction and it is our hope that you will once again have confidence in us. Again, we sincerely apologize and appreciate you allowing us the opportunity to make these circumstances right. Sincerely, Lisa Luhmer, Customer Service Representative, Ray Duncan PlumbingToday, 941-921-5581 x.115

John D.
08/2018
5.0
plumbing
  + -1 more
/It went very well.
Description of Work: They put in sink and toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RAY DUNCAN PLUMBING INC
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, Ray Duncan PlumbingToday, 941-921-5581

Marte C.
05/2016
5.0
plumbing
  + -1 more
Timely, professional, and neat.
Description of Work: Installed garbage disposal and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$423

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager

Heather B.
11/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager.

Andrew L.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Called Monday afternoon as we did not have hot water from the shower. Made an appt for following day. Plumber showed up and replaced and adjusted shower valve. No mess! Works great! Thanks!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager

Beth W.
03/2011
5.0
plumbing
  + -1 more
The experience was very good. This company does a lot of work at our condo building. They were recommended to us. They have been very good and responsive. They are on time. We will have to call them back to have a couple more things done. The guy that came over, Rick, is familiar with our building. He was very good and thorough. He cleaned up after his work.
Description of Work: They replaced a main water valve before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager

Katherine H.
01/2011
5.0
plumbing
  + -1 more
They were recommended by neighbors. I had them put in a water heater a few years back. They do good work, they are expensive but what plumber isn't. They do excellent work, seem reliable and they are a little pricey.
Description of Work: Ray Duncan Plumbing unclogged my drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager

BARBARA B.
07/2010
5.0
plumbing, water heater repair, sewer cleaning
  + 1 more
The sewer line had backed up several times in the past few years due to Oak tree roots in the old clay pipe. They had cleaned it out as best as they could on those occasions and given me a quote on replacing the line. When I had the money to have the job done, they honored the quote. They are prompt, cheerful and courteous. They do a good job of clean up. I've used this company repeatedly, including hot water heater replacement. They've always gone above and beyond. They warranty their work, which is very important to me when hiring a plumber for any job.
Description of Work: Replaced 60' of sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager.

JERRY K.
08/2009
5.0
plumbing, water heater repair
  + 0 more
They did a nice job, but they were a little pricey. I got to know about them through Angie’s list. I did not bother to call and ask as I had seen them in the neighborhood. I knew that many people have used them and thought that they should be a reputed company. The work went extremely well. They bought the water heater for me according to the instructions I had given them. They took about 4 hours to finish the work. One of the persons who came was very experienced, so I kept asking him a lot of questions. I got good information while he was here. He was a nice gentleman. He was very professional and after the work was over I did not have any complaints.
Description of Work: I hired Ray Duncan Plumbing 2 months ago to put a water heater and changed some bathroom accessories for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RAY DUNCAN PLUMBING INC
Thank You for your kind words. We seek to make customer satisfaction our primary Goal. I will pass along your review. Charles Blum, Customer Experience Manager.

TRACY S.
11/2005
5.0
plumbing
  + -1 more
HE WORKED EFFICIENTLY AND CLEANED UP HIS MESS. HE SHOWED ME WHAT WAS STUCK IN THE DISPOSAL. HE SHOWED ME THE BROKEN PARTS AND THE NEW PARTS. I THOUGHT THE PRICE WAS REASONABLE.
Description of Work: PENNY STUCK IN GARBAGE DISPOSAL. HE GOT THAT OUT. SHOWER ARM IN SHOWER STALL BROKE OFF. HE REPLACED WITH A NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager.

ALMA F.
04/2005
3.0
plumbing
  + -1 more
NEVER DID SEND OR TELEPHONE WITH THE ESTIMATE ON THE W/D HOOK UP. VERY PRICY FOR THE WATER HEATER
Description of Work: ESTIMATE FOR REPLACEMENT OF WATER HEATER AND INSTALLATION OF WASHER/DRYER HOOK UP

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from RAY DUNCAN PLUMBING INC
We apologize for the frustration we have caused you. Please call [Member Information Removed] at 941-921-8851 extension # 115 so we can learn from our mistakes. We seek to make customer satisfaction our primary Goal. I will pass along your review. Charles Blum, Customer Experience Manager.

GENEVIEVE R.
12/2004
5.0
plumbing
  + -1 more
unknown
Description of Work: WE DISCOVERED WE HAD A PLUMBING LEAK UNDER OUR SLAB. WE HAD THREE COMPANIES COME OUT TO TELL US WHAT WE SHOULD DO. RAY DUNCAN TOLD US THAT WE COULD REPAIR THE LEAK ONLY, OR WE COULD RE-PIPE THE HOUSE. THE OTHERS TOLD US ONLY TO RE-PIPE. RAY'S ESTIMATE FOR THE RE-PIPE WAS NEARLY A THOUSAND DOLLARS LESS THAN THE OTHERS. THE WORK WAS PERFORMED QUICKLY AND PROFESSIONALLY. WE OPTED TO RE-PIPE AFTER TALKING TO SOME OF OUR NEIGHBORS WHO HAVE STARTED TO HAVE LEAK PROBLEMS. WE HAVE HAD DUNCAN PLUMBING BACK TO OUR HOUSE TO DO OTHER PLUMBING WORK SINCE, WE ARE ALWAYS HAPPY WITH THE WORK AND THE BILL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager.

Mary D.
01/2003
3.0
plumbing
  + -1 more
unknown
Description of Work: It seemed a little expensive but I am not familiar with prices, so I trust that Angies List is checking on them.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$180

Response from RAY DUNCAN PLUMBING INC
We apologize for the frustration we have caused you. Please call us at 941-921-8851 extension # 115 so we can learn from our mistakes. We seek to make customer satisfaction our primary Goal. I will pass along your review. Charles Blum, Customer Experience Manager.

RAMONA E W.
10/2001
5.0
plumbing
  + -1 more
unknown
Description of Work: He was excellent. He replaced my pipes. He was prompt, professional, and gave me a senior discount. I am very pleased with a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RAY DUNCAN PLUMBING INC
Thank you for your kind words. We seek to make customer satisfaction our primary Goal. Charles Blum, Customer Experience Manager.
    • 1
    • 2(current)

Contact information

620 UNION ST, Dunedin, FL 34698

http://www.rayduncanplumbinginc.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Appliance Repair - Small,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

RAY DUNCAN PLUMBING INC is currently rated 4 overall out of 5.
RAY DUNCAN PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, RAY DUNCAN PLUMBING INC does not offer free project estimates.
No, RAY DUNCAN PLUMBING INC does not offer eco-friendly accreditations.
No, RAY DUNCAN PLUMBING INC does not offer a senior discount.
Yes, RAY DUNCAN PLUMBING INC offers emergency services.
Yes, RAY DUNCAN PLUMBING INC offers warranties.
RAY DUNCAN PLUMBING INC offers the following services: Specializing in both Commercial and Residential Service including, WATER HEATERS (GAS ELECTRIC, TANKLESS), FAUCETS, SINKS, TOILETS, POWER SEWER AND DRAIN CLEANING, WATER SOFTNERS SYSTEMS, VIDEO INSPECTION, & NEW BATHROOM FIXTURES.

Contact information

620 UNION ST, Dunedin, FL 34698

http://www.rayduncanplumbinginc.com