THE MAN CALLED AND CONFIRMED HIS APPOINTMENT. HE WAS FRIENDLY AND PROFESSIONAL. I TRUSTED HIM IN OUR HOME, AND I DONT TRUST THAT OFTEN! THE CARPETS LOOK GREAT!
Description of Work: CARPET CLEANING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Neil C.
03/2004
1.0
carpet cleaners
+ -1 more
I WILL NEVER USE THIS COMPANY AGAIN. TO RESOLVE THIS PROBLEM MEMBER ASKED FOR A TOTAL REFUND OF $115.
Description of Work: THIS COMPANY IS CALLED HYPERCLEAN CARPET CLEANING, INC. NOT COUNTYWIDE. WORK WAS DONE ON 2/9/04. IT TOOK OVER 12 HOURS TO DRY WITH MANY DIRTY STAINS LEFT IN THE CARPET. I CALLED BACK ON 2/10/04 TO COMPLAIN. THEY SAID SOMEONE WOULD BE BACK OUT ON 2/24/04 AT 10AM. NO ONE SHOWED UP OR CALLED TO CANCEL.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$115
Response from Countywide Hyperclean Carpet Cleaning Co.
Carpet cleaned 2/10/04. Customer signed invoice stating work was satisfactorily completed & paid tech by check. Customer called back next day to say they were dissatisfied w/ service because it took too long to dry & areas still looked dirty. Appt. was set for 2/25 to come back & re-clean at no charge. Customer was told tech would arrive between 10AM & 12PM. Tech was on his way to customer's house when they called & cancelled appt. Owner later called customer saying he did not understand why she cancelled appt. & was disappointed that we were not given the chance to rectify situation. Customer apologized for cancelling appt. but did not set up a new one. When complaint was received from AL owner called customer again for a chance to rectify situation. Customer said to call back in 2 weeks when they returned from vacation to set up an appt. for re-cleaning.
JENNIFER M.
04/2003
5.0
carpet cleaners
+ -1 more
They cleaned our carpets last weekend & I was thrilled!! They charged half of what Stanley Steamer charged me & did a better job. They were EARLY and did a super job.
Description of Work: Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthy D.
03/2003
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned two carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
01/2003
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I cant believe how inexpensive he was. He did a lot of work. He was wonderful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Doris W.
09/2002
2.0
carpet cleaners
+ -1 more
unknown
Description of Work: They came and cleaned by spraying some white foam and it turned my carpet white in a spot. It didnt even look like it had been cleaned. They came back and used same method, spraying form and used some brush buffer and still doesnt look clean.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Alan B.
09/2002
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Paul returned my calls and was on time. Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
ed & sherry S.
09/2002
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: He did a real nice job. He called back and checked out on the job. he had to come out twice bc my power was out. He did a really nice job. He called and checked on the work. I thanked him. He was real prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Doris W.
09/2002
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Shirley L.
08/2002
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned my carpets throughout my house. He got a stain out that I didnt think would. The carpet was dry in just under 2 hours. He was very nice and he was on time. He even called to make sure I was satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Scott L.
08/2002
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Paul was very flexible with my schedule after a surgery. He called to confirm the appointment and then called after the job was done to make sure that I like it and that it dried in a timly fashion. He was super nice and the carpets look like new.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Countywide Hyperclean Carpet Cleaning Co. is currently rated 4.4 overall out of 5.
Countywide Hyperclean Carpet Cleaning Co. accepts the following forms of payment: Check
No, Countywide Hyperclean Carpet Cleaning Co. does not offer eco-friendly accreditations.
No, Countywide Hyperclean Carpet Cleaning Co. does not offer a senior discount.
No, Countywide Hyperclean Carpet Cleaning Co. does not offer emergency services.
No, Countywide Hyperclean Carpet Cleaning Co. does not offer warranties.
Countywide Hyperclean Carpet Cleaning Co. offers the following services: Serves Pinellas - Carpet and upholstery cleaning - Free estimate and offers 3 day warranty.